1. MERCEDES MACHETTE
10201 Heron Key Way | Tampa, FL 33625 | 813.523.5698
mmachette@ymail.com
More than 20 yearsof experience managingandpartneringwithExecutivesdailybusinesswhere myinterpersonal and organizational skillshave
beenfullyutilizedtoassistwithachievingtheirprimarygoals.
Strengths and Expertise:
CalendarManagement Travel ArrangementsandExpense Reports
MeetingLogistics Professionalism
Organizational Skills CommunicationSkills
Word, Excel,PowerPoint,Visio AnticipatingBusinessNeeds
HealthPlan Services, Tampa, FL
Executive Assistant to SVP Operations 1/16 to Present
• Managementandoversightof calendarforSVPOperations proactivelyidentifyingandresolvingconflicts
• LiaisonbetweenSVPOperationsand LeadershipTeam
• Coordinate travel arrangementsanditinerariesasneeded
• Oversee SVPOperations email pointingoutimmediate mattersanddeliverables
• Processtravel expense reports
• Coordinate LeadershipMeetingsandOff-Site Meetings
• Oversee Receptionistpositioncoordinatingcoverage whenabsent
• Update organizational charts
• Special Projectsasassigned
Amerigroup Corporation, Tampa, FL
Executive Assistant to CEO and COO – 6/14 to 12/15
• Managementandoversightof calendarsforCEOand COO proactivelyidentifyingandresolvingconflicts
• LiaisonbetweenCEOandSeniorLeadershipTeam
• Coordinate travel arrangementsanditinerariesasneeded
• Oversee CEO'semail pointingoutimmediatemattersanddeliverables
• Processtravel expense reports
• Coordinate SeniorLeadershipMeetingsandTownHallsforthe HealthPlan
• Oversee Receptionistpositioncoordinatingcoverage whenabsent
• Update organizational charts
• Handle complaintcalls frommembers/providersandescalate forresolution
• Coordinate eventsasneeded
• Special Projectsasassigned
Amerigroup Corporation, Tampa, FL
Administrative Assistant II – 5/11 to 6/14
• Managementandoversightof calendarsforStaff Vice President of NationalCall CenterandVPof Clinical Operationsproactively
identifyingandresolvingconflicts
• LiaisonbetweenStaff Vice PresidentandLeadershipTeam
• Coordinate travel arrangementsanditinerariesasneeded
• Oversee Staff Vice President's email pointingoutimmediate matters,gatheringinformationthatiscritical incompletingsome of my
assignmentsandgainingknowledge of the businessathand
• ProcessTravel Expense ReportsforSVPandVP
• Coordinate andattendNCCOLeadershipMeetings,NCCClinicalStaff Meetings,PlanningMeetings,Bi-WeeklyNCCStaff Meetings,
TownHall Meetingswithinvites,agendas,presentations,webex andrecordminutesasneeded
• MonthlyReportsandSpecial Projects
• Coordinate luncheonanddinnermeetings
• Provide supporttoDirectors,Managers,Supervisorsasneeded
Hillsborough Community College, Tampa, FL
Administrative Assistant to the Dean - 2/1 O to 5/11
• Providedsupporttothe DeanandAssistantDean
• Coordinatedmeetingschedules
• Order,organize andmanage office supplies
• Special ProjectsasassignedandMonthlyReports
Meridian Health Corporation, Red Bank, NJ
Administrative Assistant- 10/07 to 07/09
• ProvidedhighlevelsupporttoVice Presidentof OperationsandVice Presidentof Nursing
• Managementandoversightof calendars
• Coordinatedandmanagedtravel arrangementsandprocessedexpense reports
• PlanningandLogisticsof MonthlyMeetings
• MonthlyReportsandSpecial Projectsasassigned
Brick Board of Education - Brick, NJ
Principal Assistant - 09/99 to 10/07
• ProvidedhighlevelsupporttoPrincipal andStaff
• Compile,tabulate andinterpretdataandstatisticsforyearlybudget
• Composedcorrespondenceandmaintainedessential files andrecordswithconfidentiality

2. DHL, Edison, NJ
Administrative Assistant - 03/91 to 12/91
• ProvidedhighlevelsupporttoSalesManagerand Staff
• Managementandoversightof calendar
• Scheduledandorganizedmeetingsandlocations
M. Tomasella & Co., Mountainside, NJ
Executive Secretary -08/87 to 07 /90
• Providedhighlevelof supporttoPresidentandStaff
• Managementandoversightof calendar
• Scheduledandorganizedmeetingandlocations
• Maintainedconfidential files
• Special Projectsasassigned
Union Camp Corporation, Clifton, NJ
Executive Secretary - 08/82 to 08/87
• Providedhighlevelof supporttoManufacturingManager andStaff
• Managementandoversightof calendar
• Scheduledandorganizedmeetingandlocations
• Recordedproductionfigurestomonthlyreports
• UnionCorrespondence
Tampa Board of Realtors, Tampa, FL
Secretary/Accounting - 09/80 to 08/82
• Providedadministrativesupport
• ProcessedAccountsReceivables
• Data entryof billing,creditandmembershipfees
Betz Business College, Tampa, FL
Administrative Secretary - 08n9 to 09/80
• ProvidedadministrativesupporttoPresidentandTeam
• Processedstudentenrollmentfiles
Education
BetzBusinessCollege,Tampa,Florida - GraduatedJune 1979, Executive SecretaryDiploma
SelmaHighSchool,Selma,Alabama- Graduated1978