1. Mira MEDsource (Malavsia) Sdn. Bhd. lrrssosz-vy
MEDSOURCE
To Whom lt May Concern:
Melanie Hughes Hope
gth May 2016
We have been working with Melanie over a good period from our Malaysia office. We found
her to be consistently pleasant, tackling all customer complaints documentation and
database, with dedication and patience. Her teamwork is exemplary and appreciated by our
office here.
Besides being a pleasant to work with, Melanie is a take-charge person who is able to
present and communicate the benefits. She has successfully demonstrated her role by
managing and coordinating complaints handling plans professionally for our office based in
Malaysia that have resulted in up to date and accurate information. During her tenure, we
saw a timely customer complaints service handling and its effectiveness.
She is a team player and a dedicated teammate that we valueo.
Sincerely,
Tan Eng Kean,
Operations Director Mira Medsource (M) Sdn Bhd (an Owens and Minor Company)
Choo Beng Boon,
P,JJ7
Qfl Manager Mira Medsource (M) Sdn Bhd (an Owens and Minor Company)
Mira
No 35 - 1"t Floor, Jalan Toclak 6,
MEDsource (Malaysia) Sdn. Bhd. (11s39s2-4
Pusat Bandar Sunway Perdana, Seberang Jaya, Penang 13700, Malaysia
Tel: +604-3838025, Fax: +604-3831845