This letter serves as a recommendation for Tan Swee Ying, a former employee of Groupon Malaysia. The author, Cassandra Chong, credits Swee Ying for successfully completing her duties during her tenure. Swee Ying motivated her team with energy and determination in handling issues. She was an outstanding employee who executed daily tasks well above expectations. Swee Ying also took initiatives to understand internal processes and demonstrated strong communication and interpersonal skills amongst colleagues and customers.

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Cassandra Chong
Quality Assurance Manager,
Customer Experience Team,
Groupon Malaysia,
Level l5A, Menara Amfirst, Jalan 1913,
46300 Petaling Jaya, Selangor.
To Whom It May Concern
This serves as a recommendation letter for Tan Swee Ying, who was a former employee of the
the above mentioned organization. I would like to take this opportunity to credit Swee because
for completing her duties successfully during her time served in the organization.
During her tenure, she has always motivated her team with her energy and determination on
handling an issue. She has also been an outstanding employee, executing all her daily tasks well
above expectationb.
She is willing to take initiatives to find out the bigger picture and framework of internal
processes within the Customer Experience Team. Her communication & interpersonal skills
amongst colleagues & customers are also big thumbs up.
I wish her well in.all her future endeavours and may this serve as a recommendation to her
-apabilities under my supervision" t, ,
Customer E>:perience Team,
Groupon Malaysia
0t2-4965505
(cassandra@groupon.my)
Groupon Sdn &hc{ (e2sgeev)
Level 15A, Menara AnrFirst, Jalanl9/3,
46300 Petaling Jaya, Selangor.
Tel:03-7949 0888 Fax:03-7955 2503
Yours sincerely,
CafsariUraehong