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Management & Organizational Behavior
Term Paper presentation on:
‘Perceived Organizational Support
(POS)’ in ‘LankaBangla Fianance
Limited’.
Group Number: 07
Group Members:
1. Md. Rafiuzzaman (Roll-
M18232022)
2. Krishna Bhowmick (Roll-
M18232041)
3. Aminul Islam (Roll-
M18232037)
4. Tahlima Mursalin (Roll-
M18232008)
What is POS?
Perceived organizational support (POS) is the
degree to which employees believe that their
organization values their contribution and cares
about their well-being and fulfill socio-emotional
needs.
Necessity & impact of POS in an
Organization
 High productivity & employee commitment.
 Reduced absenteeism.
 Job satisfaction of employees
 Reduced turnover
Sources of POS
 Respect and care as well as tangible
benefit (wages and medical benefits)
 Reward and Recognition
 Work-friendly environment.
Job
involvement
performance Job satisfaction
Turnover
intension
Satisfactory
Level
POS
Organizational
Commitment
Withdrawal
Behavior
RESULTS
Organizational
Rewards and job
Conditions
Fairness
Supervisor
Support
Perceived organizational
support(POS)
Employees’
Outcome
Organizational
commitment
Job satisfaction Job involvement
Turnover intension
Flow chart of POS
Organization of Study
 Company Name: LankaBangla Finance Limited
 Location:
Corporate Head Office:
Safura Tower (Level 11), 20-Kemal Ataturk Avenue, Banani, Dhaka
 Number of employees at ‘Banani Branch’: 26
 Number of respondents: 18
 Work Experiences of employees’: Around 1 to 7 years
 Gender of respondents: 17 males and 1 Female .
 Educational qualification: Graduate and Post Graduate.
Statistical Review of POS
Sl.
No.
Measurement Statements
Strongly
agreed
Agreed Neutral
01
My organization rewards
good performance.
11 7
02
It appraises good
performance.
12 6
03
The organization offers short
term incentives.
13 2 3
04
The organization offers pay
rises.
11 7
Contribution and Recognition Measurement
0
10
20
30
40
50
60
70
80
Percentage
Contribution Recognition
Series1 Series2 Series3 Series4
Statistical Review of POS
Learning and Development Measurement
Sl.
No.
Measurement Statements
Strongly
agreed
Agreed Neutral
05
The organization encourages
creativity.
13 4 3
06
This organization arranges seminars
for the workers.
12 3 3
0
20
40
60
80
Percentage
Learning & Development
Series1 Series2
Statistical Review of POS
Care for well-being Measurement
Sl.
No.
Measurement Statements
Strongly
agreed
Agreed Neutral
07
My organization provides primary aid
for suddenly injured employees. 11 6 1
08
My organization provides costs for
treatments of its employees. 9 7 2
09
The organization has long term policies
for loyal workers. 8 10
10
My organization provides maternal
leave to female workers. 11 5 2
11
My organization offers flexible time
schedules. 9 5 4
12
My organization has insurance policies
for employees. 10 5 3
0
10
20
30
40
50
60
70
SERIES7SERIES8SERIES9SERIES10SERIES11SERIES12
Percentages
Care for Well-being
strongly agree agree neutral
disagree strongly disagree
Statistical Review of POS
Socio-emotional Support Measurement
Sl.
No.
Measurement Statements
Stron
gly
agree
d
Agree
d
Neutra
l
Disagr
ee
Strong
ly
disagr
ee
13
My organization cares about my
opinions. 8 8 2
14
My organization strongly considers
my goals and values . 9 7 2
15
Help is available from my
organization when I have a problem
11 7
16
My organization would forgive an
honest mistake on my part. 10 6 2
17
My organization is willing to help
me, if I need a special favor. 13 5
18
If given My opportunity, my
organization would take advantage
of me. 2 1 15
19
My organization shows very little
concern for me. 1 1 16
0
10
20
30
40
50
60
70
80
Percentages
Socio emotional support
series13 series14 series15 series16 series17
Result & Findings
The employees are satisfied regarding the
support and care they receive from the
organization and are highly committed to the
organization. They are willing to stay on the
organization and have no intention to leave.
Shortcomings of this survey
 The Number of respondents weren’t satisfactory.
 The expected level of co-operation was not attained from
the organization.
 The employees may not have revealed the proper
feedback.
Any Questions…?

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Perceived Organizational Support

  • 2. Term Paper presentation on: ‘Perceived Organizational Support (POS)’ in ‘LankaBangla Fianance Limited’.
  • 3. Group Number: 07 Group Members: 1. Md. Rafiuzzaman (Roll- M18232022) 2. Krishna Bhowmick (Roll- M18232041) 3. Aminul Islam (Roll- M18232037) 4. Tahlima Mursalin (Roll- M18232008)
  • 4. What is POS? Perceived organizational support (POS) is the degree to which employees believe that their organization values their contribution and cares about their well-being and fulfill socio-emotional needs.
  • 5. Necessity & impact of POS in an Organization  High productivity & employee commitment.  Reduced absenteeism.  Job satisfaction of employees  Reduced turnover
  • 6. Sources of POS  Respect and care as well as tangible benefit (wages and medical benefits)  Reward and Recognition  Work-friendly environment.
  • 8. Organizational Rewards and job Conditions Fairness Supervisor Support Perceived organizational support(POS) Employees’ Outcome Organizational commitment Job satisfaction Job involvement Turnover intension Flow chart of POS
  • 9. Organization of Study  Company Name: LankaBangla Finance Limited  Location: Corporate Head Office: Safura Tower (Level 11), 20-Kemal Ataturk Avenue, Banani, Dhaka  Number of employees at ‘Banani Branch’: 26  Number of respondents: 18  Work Experiences of employees’: Around 1 to 7 years  Gender of respondents: 17 males and 1 Female .  Educational qualification: Graduate and Post Graduate.
  • 10. Statistical Review of POS Sl. No. Measurement Statements Strongly agreed Agreed Neutral 01 My organization rewards good performance. 11 7 02 It appraises good performance. 12 6 03 The organization offers short term incentives. 13 2 3 04 The organization offers pay rises. 11 7 Contribution and Recognition Measurement 0 10 20 30 40 50 60 70 80 Percentage Contribution Recognition Series1 Series2 Series3 Series4
  • 11. Statistical Review of POS Learning and Development Measurement Sl. No. Measurement Statements Strongly agreed Agreed Neutral 05 The organization encourages creativity. 13 4 3 06 This organization arranges seminars for the workers. 12 3 3 0 20 40 60 80 Percentage Learning & Development Series1 Series2
  • 12. Statistical Review of POS Care for well-being Measurement Sl. No. Measurement Statements Strongly agreed Agreed Neutral 07 My organization provides primary aid for suddenly injured employees. 11 6 1 08 My organization provides costs for treatments of its employees. 9 7 2 09 The organization has long term policies for loyal workers. 8 10 10 My organization provides maternal leave to female workers. 11 5 2 11 My organization offers flexible time schedules. 9 5 4 12 My organization has insurance policies for employees. 10 5 3 0 10 20 30 40 50 60 70 SERIES7SERIES8SERIES9SERIES10SERIES11SERIES12 Percentages Care for Well-being strongly agree agree neutral disagree strongly disagree
  • 13. Statistical Review of POS Socio-emotional Support Measurement Sl. No. Measurement Statements Stron gly agree d Agree d Neutra l Disagr ee Strong ly disagr ee 13 My organization cares about my opinions. 8 8 2 14 My organization strongly considers my goals and values . 9 7 2 15 Help is available from my organization when I have a problem 11 7 16 My organization would forgive an honest mistake on my part. 10 6 2 17 My organization is willing to help me, if I need a special favor. 13 5 18 If given My opportunity, my organization would take advantage of me. 2 1 15 19 My organization shows very little concern for me. 1 1 16 0 10 20 30 40 50 60 70 80 Percentages Socio emotional support series13 series14 series15 series16 series17
  • 14. Result & Findings The employees are satisfied regarding the support and care they receive from the organization and are highly committed to the organization. They are willing to stay on the organization and have no intention to leave.
  • 15. Shortcomings of this survey  The Number of respondents weren’t satisfactory.  The expected level of co-operation was not attained from the organization.  The employees may not have revealed the proper feedback.