Team processes


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Team processes

  1. 1. TEAM<br />PROCESSES<br />by: jurrian c. juliano<br />
  2. 2. Team Processes – It is the third set of team effectiveness elements including: a) Team Development b) Norms c) Cohesiveness d) Trust e) Conflict Management<br />
  3. 3. Team Development<br />The five-stage model of team development provides a general outline of how teams evolved by forming, storming, norming, performing and eventually adjourning.<br />Stages of Team Development<br />
  4. 4. 1) Forming – the first stage is a period of testing and orientation in w/c members learn about each other & evaluate the benefits and costs of continued membership.<br />2) Storming – the storming stage is marked by interpersonal conflict as members become more proactive and compete for various team roles.<br />3) Norming– the team develops its first real sense of cohesion as roles are established and a consensus forms around group objectives.<br />4) Performing – the team becomes more task-oriented in the performing stage.<br />5) Adjourning – Most work teams and informed groups eventually end.<br />Speeding Up The Team Development through Team Building<br />Sheila Baumgardner– a school principal, she took her new teaching and support staff to Arlington Echo Outdoor Education Center, for 3 days of team building.<br /> She sped up the team development process through team building.<br />Team Building – Any formal activity intended to improve the development and functioning of a work team.<br />
  5. 5. Team Norms<br />Norms – the informal rules and shared expectations that groups establish to regulate the behavior of their members.<br />How Team Norms Develop<br /> Norms develop as soon as teams form because people need to anticipate or predict how others will act.<br />Preventing and Changing Dysfunctional Team Norms<br /> Team norms often become deeply anchored, so the best way to avoid norms that undermine organizational success or employee well-being is to establish desirable norms when teams are first formed.<br />
  6. 6. Team Cohesiveness<br />Team Cohesiveness – the degree of attraction people feel toward a team and their motivation to remain members – is considered an important factor in a team’s success.<br />Member Similarity<br /> Earlier in this chapter we learned that highly diverse teams potentially tend to experience more conflict, leading to factious subgroups and higher turnover among team member.<br />Team Size<br /> Smaller teams tend to be more cohesive than larger teams because it is easier for a few people to agree on goals and coordinate work activities.<br />Member Interaction<br /> Teams tend to be more cohesive when team members interact with each other fairly regularly.<br />Somewhat Difficult Entry<br /> Teams tend to be more cohesive when entry to the team is restricted.<br />
  7. 7. Team Success<br /> Cohesiveness increases with the team’s level of success because people feel more connected to teams that fulfill their goals.<br />External Competition and Challenges<br /> Team cohesiveness tends to increase when members face external competition or a challenging objective that is valued.<br />Consequences of Team Cohesiveness<br /> Every team must have some minimal level of cohesiveness to maintain its existence.<br />
  8. 8. Team Trust<br />Trust – is a psychological state compromising the intention to accept vulnerability based on positive expectation of the intent or behavior of another person.<br />High Type of Trust Descriptions<br />Potential<br />Level of<br />Trust<br /> Low<br />Three Foundations of Trust in Teams<br />
  9. 9. Calculus-based Trust – it represents a logical calculation that other team members will act appropriately because they face sanctions if their actions violate reasonable expectation.<br />Knowledge-based Trust – the more we understand others and can predict what they will do in the future, the more we trust them, up to a moderate level.<br />Identification-based Trust – it is based on mutual understanding and emotional bonds among team members.<br />
  10. 10. A Hierarchy of Team Trust<br /> These three foundations of trust can be arranged in a hierarchy, Calculus-based trust offers the lowest potential level of trust & easily broken by violation of expectations. Knowledge-based trust might be dented, but not broken, in this incident. Identification-based trust is potentially the strongest and most robust of all three.<br />Dynamics of Team Trust<br /> A common misconception is that team members build trust from a low level when they first join a team.<br />