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On	
  A	
  Winters	
  Eve	
  
By	
  Matthew	
  Watts	
  
www.therestaurantguy.co.uk	
  
	
  
I recall in the winter last year, maybe late November, I went to meet some friends at a lovely
pub that served an ale that I was rather fond of at the time. I arrived early, and pulled into a
surprisingly empty car park. ‘How strange’ I thought as I got out and strolled towards the
entrance. Can you imagine my shock when I got there and the doors were locked! It was
about quarter past six on a blustery Monday night and I was on the outside of the pub! Then
I realised there was a sign on the door saying that the pub had adopted ‘winter hours’ and
would for the next few months (no set timeframe mentioned) be closed all day on Mondays.
Now we all understand that it gets a little quiet in the winter, sometimes depressingly so, but
I cannot agree with ‘winter hours’ at all. Does the rent go down? Does the cost of
electricity, gas or oil suddenly plummet because you have fewer customers coming through
the door? Should we not in fact try to increase our revenue streams rather than decrease
them? Here is some pub and restaurant marketing advice.
There is always something you can do….
If the weather is a little inclement boast hot wine, roaring fires, warming breakfasts and
radiant suppers. Have a whiskey tasting once a month, we all know how warming that
is! Perhaps a ladies group making Christmas decorations or some such thing those Tuesday
nights when nothing is happening. One must be proactive and take the fight to the snows,
not admit defeat before the battle is joined.
• You	
  pay	
  rent	
  24	
  hours	
  a	
  day	
  for	
  365	
  days	
  of	
  the	
  year;	
  you	
  must	
  try	
  to	
  make	
  
money	
  for	
  as	
  much	
  of	
  that	
  time	
  as	
  possible.	
  
	
  
• People	
  still	
  go	
  out	
  in	
  the	
  winter,	
  make	
  your	
  site	
  interesting	
  and	
  inviting	
  to	
  
ensure	
  that	
  they	
  come	
  to	
  you.	
  
	
  
• Are	
  you	
  missing	
  out	
  on	
  business	
  by	
  opening	
  and	
  closing	
  when	
  you	
  
do?	
  	
  Would	
  the	
  mums	
  come	
  in	
  for	
  coffee	
  after	
  they	
  pick	
  up	
  the	
  children	
  
from	
  school?	
  Would	
  people	
  grab	
  and	
  a	
  takeaway	
  coffee	
  as	
  they	
  passed	
  in	
  
the	
  mornings?	
  
	
  
• What	
  time	
  does	
  chef	
  start	
  in	
  the	
  mornings?	
  	
  Why	
  not	
  serve	
  a	
  small	
  and	
  
simple	
  breakfast	
  menu,	
  everyone	
  is	
  on	
  site	
  anyway.	
  
	
  
• There	
  are	
  lots	
  of	
  wonderful	
  seasonal	
  foods	
  in	
  Winter	
  that	
  you	
  can	
  take	
  
advantage	
  of;	
  hearty	
  pies	
  and	
  stews,	
  mulled	
  wine	
  &	
  game	
  for	
  	
  example.	
  
	
  
• What	
  activities	
  can	
  people	
  do	
  at	
  your	
  restaurant	
  or	
  pub,	
  or	
  nearby,	
  that	
  
you	
  can	
  capitalize	
  on?	
  	
  Tobogganing?	
  	
  Snowman	
  contest?	
  Hiking,	
  bird	
  
watching?	
  	
  
As you can see there are lots of reasons to be consistent with you hours and have a diverse
offer throughout the year. To be able to maintain cash flow in the typical quiet periods of
the year is a goal that we all hope to achieve. Finally, if you must change your hours, be
sure to let your clients know well in advance, online, with flyers or word of mouth, lest
you leave someone standing out in the cold.
	
  
	
  

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On A Winters Eve

  • 1.     On  A  Winters  Eve   By  Matthew  Watts   www.therestaurantguy.co.uk     I recall in the winter last year, maybe late November, I went to meet some friends at a lovely pub that served an ale that I was rather fond of at the time. I arrived early, and pulled into a surprisingly empty car park. ‘How strange’ I thought as I got out and strolled towards the entrance. Can you imagine my shock when I got there and the doors were locked! It was about quarter past six on a blustery Monday night and I was on the outside of the pub! Then I realised there was a sign on the door saying that the pub had adopted ‘winter hours’ and would for the next few months (no set timeframe mentioned) be closed all day on Mondays. Now we all understand that it gets a little quiet in the winter, sometimes depressingly so, but I cannot agree with ‘winter hours’ at all. Does the rent go down? Does the cost of electricity, gas or oil suddenly plummet because you have fewer customers coming through the door? Should we not in fact try to increase our revenue streams rather than decrease them? Here is some pub and restaurant marketing advice. There is always something you can do…. If the weather is a little inclement boast hot wine, roaring fires, warming breakfasts and radiant suppers. Have a whiskey tasting once a month, we all know how warming that is! Perhaps a ladies group making Christmas decorations or some such thing those Tuesday nights when nothing is happening. One must be proactive and take the fight to the snows, not admit defeat before the battle is joined. • You  pay  rent  24  hours  a  day  for  365  days  of  the  year;  you  must  try  to  make   money  for  as  much  of  that  time  as  possible.     • People  still  go  out  in  the  winter,  make  your  site  interesting  and  inviting  to   ensure  that  they  come  to  you.     • Are  you  missing  out  on  business  by  opening  and  closing  when  you   do?    Would  the  mums  come  in  for  coffee  after  they  pick  up  the  children   from  school?  Would  people  grab  and  a  takeaway  coffee  as  they  passed  in   the  mornings?     • What  time  does  chef  start  in  the  mornings?    Why  not  serve  a  small  and   simple  breakfast  menu,  everyone  is  on  site  anyway.    
  • 2. • There  are  lots  of  wonderful  seasonal  foods  in  Winter  that  you  can  take   advantage  of;  hearty  pies  and  stews,  mulled  wine  &  game  for    example.     • What  activities  can  people  do  at  your  restaurant  or  pub,  or  nearby,  that   you  can  capitalize  on?    Tobogganing?    Snowman  contest?  Hiking,  bird   watching?     As you can see there are lots of reasons to be consistent with you hours and have a diverse offer throughout the year. To be able to maintain cash flow in the typical quiet periods of the year is a goal that we all hope to achieve. Finally, if you must change your hours, be sure to let your clients know well in advance, online, with flyers or word of mouth, lest you leave someone standing out in the cold.