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1) Introductions
2) Challenged Athletes Foundation Project Recap
3) WiLine Networks Overview
4) WiLine Networks Proposed Solution for CAF
5) Q&A Session
6) Summary / Next Steps
WiLine Networks Internet and Phone Service
Proposal for Challenged Athletes Foundation
Meeting Agenda • 8.19.16
• Inconsistent internet speeds with current shared circuit
• Poor connections when staff and board members access desktops remotely
• Inadequate phone call quality on conference calls with board members
• Current bandwidth insufficient to support cloud-based CRM system
• Maintain cost-effective solution and streamline providers / billing
Previously Acknowledged Challenges and Service Improvements Identified
WiLine Networks – A Brief Overview
San Diego’s Most Affordable Provider of Enterprise-grade Internet Service
 Own and operate a facilities-based Metro Ethernet Network as Tier 1 provider
 Founded in the San Francisco Bay Area in 2002, 2nd full year in San Diego market
 Over 60 commercial buildings served in San Diego, concentrated in Miramar / Sorrento Mesa
 IP-based phone service solution with premium calling plan features included
 Dedicated internet circuits with symmetrical bandwidth
 Support-driven organization with 3-tier, 24/7, customer support
 Customizable bandwidth…fully scalable up to 10 Gbps
 Industry-leading Service Level Agreement (SLA)
4
WiLine Networks Proposed Solution for Challenged Athletes Foundation
 Symmetrical bandwidth and greater upload speeds for improved remote desktop access
 Industry-leading low latency for improved voice and conference call quality
 SLA provides CAF with customer guarantee of consistent internet speeds and connection quality
 Dedicated circuit and greater upload bandwidth for smooth operation of cloud-based CRM system
 WiLine leverages the California Teleconnect Fund to provide CAF steep discounts
 Streamline billing via single provider for phone and internet
 Live, responsive, 24/7 customer service and support
 Future proof with fully scalable bandwidth up to 10 Gbps
5
Specific CAF Service Issues Addressed:
WiLine Networks Service Pricing
Broadband Internet plus VoIP Phone Service with Phone Hardware
• 75x75 Mbps dedicated and symmetrical internet circuit
• 30 phone lines with IP-based phones
• 2 Toll-free numbers with 7 conference bridges
• $1,161.07 per month total, after CTF discounts
• Offering 7 full months of credit on phone service, enabling CAF
to maintain term with current provider through March 2017

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WiLine Networks Proposed Broadband Solution for Challenged Athletes Foundation - August 2016-rev1

  • 1.
  • 2. 1) Introductions 2) Challenged Athletes Foundation Project Recap 3) WiLine Networks Overview 4) WiLine Networks Proposed Solution for CAF 5) Q&A Session 6) Summary / Next Steps WiLine Networks Internet and Phone Service Proposal for Challenged Athletes Foundation Meeting Agenda • 8.19.16
  • 3. • Inconsistent internet speeds with current shared circuit • Poor connections when staff and board members access desktops remotely • Inadequate phone call quality on conference calls with board members • Current bandwidth insufficient to support cloud-based CRM system • Maintain cost-effective solution and streamline providers / billing Previously Acknowledged Challenges and Service Improvements Identified
  • 4. WiLine Networks – A Brief Overview San Diego’s Most Affordable Provider of Enterprise-grade Internet Service  Own and operate a facilities-based Metro Ethernet Network as Tier 1 provider  Founded in the San Francisco Bay Area in 2002, 2nd full year in San Diego market  Over 60 commercial buildings served in San Diego, concentrated in Miramar / Sorrento Mesa  IP-based phone service solution with premium calling plan features included  Dedicated internet circuits with symmetrical bandwidth  Support-driven organization with 3-tier, 24/7, customer support  Customizable bandwidth…fully scalable up to 10 Gbps  Industry-leading Service Level Agreement (SLA) 4
  • 5. WiLine Networks Proposed Solution for Challenged Athletes Foundation  Symmetrical bandwidth and greater upload speeds for improved remote desktop access  Industry-leading low latency for improved voice and conference call quality  SLA provides CAF with customer guarantee of consistent internet speeds and connection quality  Dedicated circuit and greater upload bandwidth for smooth operation of cloud-based CRM system  WiLine leverages the California Teleconnect Fund to provide CAF steep discounts  Streamline billing via single provider for phone and internet  Live, responsive, 24/7 customer service and support  Future proof with fully scalable bandwidth up to 10 Gbps 5 Specific CAF Service Issues Addressed:
  • 6. WiLine Networks Service Pricing Broadband Internet plus VoIP Phone Service with Phone Hardware • 75x75 Mbps dedicated and symmetrical internet circuit • 30 phone lines with IP-based phones • 2 Toll-free numbers with 7 conference bridges • $1,161.07 per month total, after CTF discounts • Offering 7 full months of credit on phone service, enabling CAF to maintain term with current provider through March 2017