WiLine Networks Proposed Broadband Solution for Challenged Athletes Foundation - August 2016-rev1
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2. 1) Introductions
2) Challenged Athletes Foundation Project Recap
3) WiLine Networks Overview
4) WiLine Networks Proposed Solution for CAF
5) Q&A Session
6) Summary / Next Steps
WiLine Networks Internet and Phone Service
Proposal for Challenged Athletes Foundation
Meeting Agenda • 8.19.16
3. • Inconsistent internet speeds with current shared circuit
• Poor connections when staff and board members access desktops remotely
• Inadequate phone call quality on conference calls with board members
• Current bandwidth insufficient to support cloud-based CRM system
• Maintain cost-effective solution and streamline providers / billing
Previously Acknowledged Challenges and Service Improvements Identified
4. WiLine Networks – A Brief Overview
San Diego’s Most Affordable Provider of Enterprise-grade Internet Service
Own and operate a facilities-based Metro Ethernet Network as Tier 1 provider
Founded in the San Francisco Bay Area in 2002, 2nd full year in San Diego market
Over 60 commercial buildings served in San Diego, concentrated in Miramar / Sorrento Mesa
IP-based phone service solution with premium calling plan features included
Dedicated internet circuits with symmetrical bandwidth
Support-driven organization with 3-tier, 24/7, customer support
Customizable bandwidth…fully scalable up to 10 Gbps
Industry-leading Service Level Agreement (SLA)
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5. WiLine Networks Proposed Solution for Challenged Athletes Foundation
Symmetrical bandwidth and greater upload speeds for improved remote desktop access
Industry-leading low latency for improved voice and conference call quality
SLA provides CAF with customer guarantee of consistent internet speeds and connection quality
Dedicated circuit and greater upload bandwidth for smooth operation of cloud-based CRM system
WiLine leverages the California Teleconnect Fund to provide CAF steep discounts
Streamline billing via single provider for phone and internet
Live, responsive, 24/7 customer service and support
Future proof with fully scalable bandwidth up to 10 Gbps
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Specific CAF Service Issues Addressed:
6. WiLine Networks Service Pricing
Broadband Internet plus VoIP Phone Service with Phone Hardware
• 75x75 Mbps dedicated and symmetrical internet circuit
• 30 phone lines with IP-based phones
• 2 Toll-free numbers with 7 conference bridges
• $1,161.07 per month total, after CTF discounts
• Offering 7 full months of credit on phone service, enabling CAF
to maintain term with current provider through March 2017