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Is Your Office Ready For VoIP


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Voip , does your office need it and what is all the buzz about.

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Is Your Office Ready For VoIP

  1. 1. Is your office ready for VoIP Carolyn L Moore Rahn 706 364 1024 [email_address]
  2. 2. <ul><li>VoIP represents a significant change from the traditional way that phone service and telephone calls have been handled. </li></ul><ul><li>VoIP has evolved from POTS to digital networks, to the PSTN b to finally in 1995 VoIP was officially developed. </li></ul>
  3. 3. <ul><li>Currently you have these choices for telephone technology </li></ul><ul><li>POTS </li></ul><ul><li>Key system or PBX </li></ul><ul><li>VoIP </li></ul><ul><li>VoIP premise system / Hosted PBX(IP Centrex) </li></ul>
  4. 4. <ul><li>POTS </li></ul><ul><li>Low up front investment </li></ul><ul><li>Virtually no flexibility or features </li></ul><ul><li>PBX </li></ul><ul><li>Substantial up front investment </li></ul><ul><li>Features depend on system limitations </li></ul><ul><li>Advanced features may require significant upgrades or additional licensing fees </li></ul><ul><li>Flexibility is limited to the box on the wall </li></ul>
  5. 5. <ul><li>VoIP- Premise solutions </li></ul><ul><li>Significant Up front expenses </li></ul><ul><li>Advanced Feature sets </li></ul><ul><li>Still have to deal with licensing and fees for some advanced features </li></ul>
  6. 6. <ul><li>VOIP – IP Centrex, Hosted PBX </li></ul><ul><li>Lower up front investment </li></ul><ul><li>Advanced feature sets </li></ul><ul><li>Less maintenance </li></ul><ul><li>All features are included in monthly cost </li></ul>
  7. 7. <ul><li>Is VOIP right for your office? </li></ul><ul><li>Have you outgrown your current phone system ? </li></ul><ul><li>Do you expect to have growth or variance in your personnel? </li></ul><ul><li>Would you like to cut down the number of vendors you use to run your operations? </li></ul><ul><li>Would features like time of day auto attendants, unified messaging and remote access to your voicemails help you run your business more efficiently? </li></ul><ul><li>Do you have multiple locations that you wish to operate like they are in the same building? </li></ul><ul><li>Do you have a quality Data network and excellent support of that network? </li></ul>
  8. 8. <ul><li>Biggest Myths of VoIP </li></ul><ul><ul><li>VoIP runs only on the Internet </li></ul></ul><ul><ul><li>Quality of service is not ready yet </li></ul></ul><ul><ul><li>VoIP phones are pricey </li></ul></ul><ul><ul><li>VoIP calls are not secure </li></ul></ul><ul><ul><li>911 calls may not work </li></ul></ul><ul><ul><li>VoIP call features are expensive </li></ul></ul>
  9. 9. <ul><li>Knology currently offers 2 VoIP deployment platforms in our markets </li></ul><ul><li>Matrix over Cable Modem </li></ul><ul><li>Matrix ( fiber optic platform) </li></ul>
  10. 10. <ul><li>MOCM for the smaller office ( less than 12 phones) </li></ul><ul><li>2 areas we ensure quality of service </li></ul><ul><ul><li>Cable modem prioritizes Voice packets over data packets </li></ul></ul><ul><ul><li>Tested VoIP phones ensure that you can take advantage of all of the features available to you. </li></ul></ul>
  11. 11. Having a separate port for your voice network enables us to prioritize Voice over your data packets
  12. 12. <ul><li>MATRIX – Medium businesses to large enterprises </li></ul><ul><li>Can provide Bandwidth from 1 Mbs to </li></ul><ul><li>100 Mbs, to the Internet or point to point </li></ul><ul><li>Fiber optic connection </li></ul><ul><li>Scaleable bandwidth allows you to scale your Internet bandwidth to suit your needs </li></ul>
  13. 13. Customers may run single-wire or have a separate data network.
  14. 14. <ul><li>Features available </li></ul><ul><li>Automated Attendants Voicemail Voicemail Notification Unified Messaging </li></ul><ul><li>Four-digit Extension Dialing even between multiple branches Call Forwarding Conference Calling Guaranteed Call Delivery Toll Restriction Smart Move Follow-me Roaming Web-Portal Console Assistant Soft phone </li></ul><ul><li>Call Transfer </li></ul><ul><li>Automated time redirect </li></ul>
  15. 15. <ul><li>Sample costs for small office </li></ul><ul><li>Up front costs Phones (5) $995.00 </li></ul><ul><li>Monthly costs ( 5 phones and Internet Access) 262.00 per month </li></ul><ul><li>Sample Costs for large office </li></ul><ul><li>Up front costs Phones (40) 7960.00 </li></ul><ul><li>Switch 1 4340.00 </li></ul><ul><li> Total $12,300.00 </li></ul><ul><li>Monthly costs between 1450 and 1650.00 per month </li></ul>
  16. 16. <ul><li>MATRIX SECURITY </li></ul><ul><li>IP Based </li></ul><ul><li>No Analog DMARC </li></ul><ul><li>Private Voice Network </li></ul><ul><li>Isolated Servers / Border Controller </li></ul>
  17. 17. <ul><li>MATRIX RELIABILITY </li></ul><ul><li>Hardened Facilities </li></ul><ul><li>System Redundancy </li></ul><ul><li>Disaster Recovery </li></ul><ul><li>24/7 Monitoring </li></ul>
  18. 18. <ul><li>MATRIX SUPPORT </li></ul><ul><li>24/7 Staffing </li></ul><ul><li>Remote Station Statistics </li></ul><ul><li>Rapid Provisioning </li></ul><ul><li>Automatic Updates </li></ul>