1. Mary Charlotte Holmes
1605 E. 1st
Street Long Beach, CA 90802-5936
Phone: 562.774.7761 E-Mail: angusmom829@earthlink.net
Education
MBA Pepperdine University Malibu, CA 1997-1999
Masters in Business Administration awarded April 1999
3.925 GPA
Delta Mu Delta – national honor society in business management
Graduated in top ½ of 1 percent of 1999 graduates of Graziadio School of Business and
Management (GSBM)
BA Southwestern University Georgetown, TX 1971-1975
Bachelor of Arts Summa Cum Laude in Social Sciences awarded May 1975
3.696 GPA
Pi Gamma Mu – international honor society in social sciences
Alpha Chi – national honor society in scholarship (small colleges’ Phi Beta Kappa equivalent)
Graduated in top 10 percent of class
Work Experience
• Kaiser Permanente School of Allied Health Sciences, Richmond, CA
– Adjunct Online GE Instructor
Mar 2015 to present
• Platt College Alhambra, CA – Lead instructor in Health Care
Management
Feb 2014 to present
• Platt College Alhambra, CA and Ontario, CA – Adjunct Instructor Aug 2012 to Feb 2014
• Mission Hills Mortgage Bankers Santa Ana, CA – Mortgage
Consultant
Dec 2006 – Dec 2012
• American Home Mortgage, Irvine, CA – Mortgage Consultant Feb 2005 – Dec 2006
• Freelance Writer/Editor 2003 to present
• Platt College Newport Beach,CA – Outside Sales, Career Services
Director, Financial Aid Director, Student Accounts Manager
1994 - 2003
Experience
• Communication
 Outstanding writing and editing abilities
 Oral presentation skills, including extemporaneous speaking
 Proficient in creation of PowerPoint presentations
 Facilitator/Negotiator/Trust-builder
 Public Relations
 Strong telephone skills, including telemarketing and account
development
 Over 35 years experience in customer service capacities
• Administrative

2. Mary Charlotte Holmes
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 Computer literate in both Macintosh and PC platforms
 Proficient in Microsoft Office Suite, Engrade, and CampusVue
• Management
 Over 30 years experience managing a staff of 2-20 persons,
including responsibility for recruitment, training, supervision,
employee evaluations, and terminations
 Development of organizational procedures to improve
workflow, increase efficiency, and reduce waste
 Development of performance tracking protocols where none
previously existed
 Project management
 Inventory oversight to improve cash flow
• Postsecondary Education
 Tripled enrollment in Healthcare Management Program
Alhambra in one year
 Curriculum development and syllabi revision
 Researched, replaced,and improved two-thirds of textbooks in
Healthcare Management Program in one year
 Consistently rated in 90+ percentile in student evaluations
 Designed new course in History of Medicine, pending adoption
 Wrote new curriculum for online Healthcare Administration
online course for KP School of Allied Health Sciences

Teaching Experience – Courses Taught 2012 to present
• Speech
• American Government
• English Composition
• Introduction to
Management
• Communication for
Managers
• Healthcare Economics
• Healthcare Marketing
• Quality Improvement in
Healthcare
• Managing Diversity
• History of Business
Innovation
• Ethics
• Healthcare Ethics
• Leadership Theory and
Practice
• Project Management
• Operations Management
• Organizational Behavior
• Organizational Change

3. Mary Charlotte Holmes
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• Organization
Development
• Leadership and Research in
Healthcare
• Strategic Management
• Healthcare Information
Technology
• Transforming Healthcare
Organizations
• Leadership Capstone
Seminar
Interests
• Animal rights
• Veganism
• Cooking
• Yoga
• Evolution of business and management
Continuing Education
• Elsevier Master Teacher Development Course – Online, 2013
• In-Service Faculty Training, “The Entitled Student,” March, 2014
Certification
• NCCT Certified Postsecondary Instructor,ID No. 886087