1. Mary Ann C. Wong
Address: 4th Floor, 1536 Rizal Avenue, Sta. Cruz, Manila, Philippines
Home: 7342955
Mobile: 09178519308
Email: maryannchanwong@yahoo.com
PROFESSIONAL PROFILE
 Has adept experience in data gathering and data mining to create a comprehensive report,
propose a process improvement to decrease reporting time and improve customer
accessibility
 Able to communicate and work with top level management on how to improve the current
business processes to achieve corporate sales goals
 Possess initiative in understanding the industry to further contribute in the changing
market demand
 Has strong leadership and negotiation skills in dealing with other departments to meet
report deadline
SKILLS
 Competent in Microsoft Word, Excel, PowerPoint, Outlook, Visio, Oracle CRM, Hyperion,
Oracle CRM and OBIEE
 Experienced in creating and managing Metrics and Dashboards in Oracle CRM and
Hyperion
 Able to communicate the reports effectively with Top Management including Sales
Director, Regional Manager and Marketing VP
 Have a high sense of responsibility, result-driven and trustworthy
 Have strong problem solving and analytical thinking skills
 Very flexible, can work independently or in a team
 Experienced in leading and mentoring a youth discipleship group
WORK EXPERIENCE
Oct 2012 – Oct 2015 BUSINESS PROCESS ANALYST
CYPRESS SEMICONDUCTOR – ROHQ, SHARED SERVICE CENTER (SSC)
 Handled Distribution Financial Revenue Metrics for All Regions including Americas, Europe,
Japan and Asia Pacific which enabled the Distribution Sales Team to track the weekly
revenue and increase weekly sales to meet the quarterly revenue target.
 Project Owner, managed and improved the Cypress Specialist Reporting from manual
process to creating a dashboard in Cylink Oracle which allow sales owners to track the
product specialists’ performance real time.
 Computes and improve the process of the Quarterly Annual Sales Price (ASP) Index and
Product Margin % per Business Unit and Product Family for Quarterly Operations Review of
BU Owners with the Company President.
 Helped in Customer Name Annotation in Hyperion database to help clean the database and
consolidate different customer names into one when proven as one customer.

2.  Managed the Weekly Point of Sale (POS) Trend for Catalog Distributors in Americas to
guide Catalog Distributors’ Sales Team to increase their weekly orders to meet the
quarterly target.
 Analyze and maintains the Monthly Cypress Design Service (CDS) Metric File that shows the
number and requirements of projects committed by direct and distribution customers to
Cypress which contributes to the quarterly sales of the company.
 Interacts and coordinates different process requirements with Americas Sales Distribution
Team and IT Team that results to user friendly dashboards which is conveniently used by
sales owners.
 Maintained and improved the Monthly Branch Americas Market Share Scorecard that
tracks POS and opportunity performance per product category created by sales team of
different territories in Americas. This scorecard monitors the monthly performance of sales
team in pursuing customer transactions to get more of our products.
 Monitors the Monthly Americas Distribution Business Reviews conducted by Distribution
Sales Team to different Distributors per territory to measure the effectiveness of business
reviews in getting more orders from distributors.
 Worked on the Distribution Quarterly Business Review Presentation for Americas to
support the distribution team in reporting revenues, opportunity performance and
customer count created within the quarter to distributors.
 Analyzed and improved the process of Weekly and Quarterly New Design Win (NDW)
Candidate for Americas to provide support the SR Staff BPA in the US in approving or
rejecting an opportunity based on their order dollar value and other criteria which
contributes to the increase of quarterly sales.
 Conducted Customer Count for Distribution Americas that literally counts customers from
the database and highlights new customers within the quarter for reorders in the next
months.
 Maintained and improved the detailed documentation of specs and memos for Distribution
Report processes.
 Supports Sales Team in generating ad hoc reports for revenue forecasting and incentives
payout.
ACCOMPLISHMENTS
August 2015 CONDUCTED ON-SITE TRAINING TO SALES OPS TEAM IN RELATION TO
DIFFERENT DISTRIBUTION REPORT PROCESSES IN PENANG, MALAYSIA
Prepared several training sessions for each team that will handle the reports
and created detailed process documentation for the report procedures
May 2014 – Aug 2014 PROJECT OWNER, CYPRESS SPECIALIST DASHBOARD IN CYLINK
Proposed to improve the manual process by paralleling the definition and
criteria in setting up the tracker in Cylink Dashboard which allows sales
owners to monitor the opportunity performance of product specialists in
real time. Officially launched the CY Specialist Dashboard in Cylink last
August 20, 2014.

3. EDUCATION
2008 – 2012 UNIVERSITY OF SANTO TOMAS
BACHELOR OF SCIENCE IN ENTREPRENEURSHIP
CUM LAUDE
2004 – 2008 HOPE CHRISTIAN HIGH SCHOOL
High School Diploma, March 2008, Graduated top 12% of the batch
Best in Filipino, S.Y. 2007 – 2008
FEASIBILITY STUDY/BUSINESS MANAGED
Apr 2015 – Present LEASING ASSISTANT
REAL ESTATE BUSINESS
Negotiates with prospective lessees in the terms of contract.
Nov 2015 – Present FREELANCE TRAVEL AGENT
Accepts travel booking for domestic and international flights
Arrange local and international accommodation and tours
Nov 2015 – Present FREELANCE SALES ASSISTANT
CHINATOWN JEWELERY AND GENERAL MERCHANDISE
Accepts online orders, product costing, and delivery of orders
Jul 2011 – Mar 2012 OWNER/GENERAL MANAGER
CONDE ENTERPRISE
In-charge of the overall operation such as purchasing, product
costing, prepares financial statements and customer service.
Provides instruction and assistance to marketing head.
AFFILIATIONS/ EXTRA-CURRICULAR ACTIVITIES
FINANCE HEAD
Sept 2015 – Present SPORTS MINISTRY
Sept 2015 – Present JUNIOR SUMMER CAMP 2016
UNITED EVANGELICAL CHURCH OF THE PHILIPPINES (UECP)
Prepares the camp budget, records and collects all cash receipts, receives
and records all Request for Disbursements, and releases funds.
COUNSELOR
Mar 23 – 26, 2016 COLLEGE CAMP 2016, UECP
Mar 17 – 18, 2016 Grade 6 RETREAT, HOPE CHRISTIAN HIGH SCHOOL
Facilitates daily group devotions, one-on-one counseling sessions and follow
up the spiritual progress of members after the camp

4. Nov 2011 – Present RHYTHM GUITARIST, SUNDAY WORSHIP TEAM
UNITED EVANGELICAL CHURCH OF THE PHILIPPINES
Nov 2014 – Dec 2015 Member: Triton Dragon Boat Racing Team
Competed in Cobra Dragon Boat Regatta in Dec 2014 and Sept 2015
Competed in Sun Soaked Dragon Boat Race Jan 2015, Vigan, Ilocos Sur
2008 – Sept 2015 SECRETARY
SPORTS MINISTRY, UNITED EVANGELICAL CHURCH OF THE PHILIPPINES
Created and maintained records of monthly minutes of meetings. Helped in
the execution of sports projects and events.
SEMINARS AND TRAININGS ATTENDED
TRAININGS in CYPRESS
TITLE TYPE COMPLETION DATE
Distribution Quarterly Business Review Process Curriculum 6/15/2015
SPC 101 – 7QC Tools Curriculum 9/25/2014
SPC 102 – SPC Process Nodal Flow (presentation) Link 9/25/2014
SPC 101 – 7QC Tools (presentation) Link 9/23/2014
Cypress New Hire Core Curriculum Curriculum 6/14/2014
Code of Business Conduct and Ethics Curriculum 6/12/2014
Process FMEA Curriculum 5/27/2014
FMEA Training Session 5/27/2014
Developing the Right Attitude for Performing under Pressure Online Class 1/8/2014
High-Impact Feedback and Listening Session 12/15/2013
Spec Writing Tutorial Curriculum 11/13/2013
Managing Change: Building Positive Support for Change Online Class 9/3/2013
Setting Customer Expectation with the Pre-order Customer
Commitment
Online Class 5/14/2013
Precision Questioning and Answering Session 4/24/2013
Value Based Selling 101 Curriculum 4/2/2013
Cypress Social Media Policy Link 3/26/2013
Cash Flow Management Essentials for Non-financial
Professionals
Online Class 1/23/2013
Being Only The Best Session 1/19/2013
Dare to Be Outstanding Session 1/19/2013
SPC 003 – CML Basics of SPC: Control Charts Session 12/18/2012
Business Grammar: The Mechanics of Writing Online Class 12/19/2012
SPC Chart Ownership Training (exam) Online Class 12/19/2012
SPC 003 – CML Basics of SPC: Control Charts (exam) Online Class 12/19/2012
Outlook 2010: Using the Calendar for Appointments, Events,
and Meetings
Online Class 12/19/2012
Business Grammar: Sentence Construction Online Class 12/14/2012

5. Corrective Action Request (CAR) Procedure – 2200005 (link) Link 12/13/2012
Profits vs PC (doc) Document 11/20/2012
8D Online Training Curriculum 11/18/2012
Federal Corrupt Practices Act and Anti-Trust Online Training Curriculum 11/9/2012
Patent and Confidentiality Agreement Link 11/8/2012
Social Responsibility (presentation) Online Class 11/5/2012
Critical Success Factors (CSFs) at Cypress – 65-09034 Link 10/22/2012
February 2012 8th Entrep Confluence: Celebrating Entrepreneurship Week with Wisdom
Society of Thomasian Entrepreneur – Civil Law Auditorium, UST
Mr. Kenneth Yang, President and CEO of McDonald’s Philippines, as guest
speaker talked about initiative, persistence and hard work can make an
entrepreneur successful.
September 2011 Step Up: Amplifying Young Entrepreneurial Spirit
Society of Thomasian Entrepreneurs – Education Auditorium, UST
Characterized the importance of young entrepreneurs in the global
economy today.
September 2011 Entrep Summit 2011: Eureka! Discovering Entrepreneurial Opportunities
SM Mall of Asia Premier Theater, Pasay City – JCI Manila
Highlights the importance of product quality, product differentiation
and human resources.
PERSONAL BACKGROUND
 Born on July 30, 1991 in Manila
 Can speak Tagalog, English, Fookien and Mandarin
 Marital Status is Single
RESOURCES / CHARACTER REFERENCES
Kamal Haddad – Sr Director Sales
Cypress Semiconductor Corporation, San Jose, California, USA
hgk@cypress.com
Jeanne Matz – Sr Staff Business Process Analyst
Cypress Semiconductor Corporation, San Jose, California, USA
jmmz@cypress.com
Emma Johnson – Business Analyst Principal
Oracle, San Jose, California
ecvjohnson@hotmail.com