1. MARTIN J. DEMERS
4055 Hardins Farm Road
Sophia, North Carolina 27350
(336) 861-9492
PROFESSIONAL EXPERIENCE
TIMAC AGRO, Sophia, North Carolina
June 2015 – March 2016
Technical Sales Representative
♦ Promote Timac Agro animal and plant nutrition products (Plant
Biostimulants/Nutrient Stabilizers,Licking Blocks) and drive long-term relationships with
farmers and distributors in a 19 county area.
♦ Perform soil/tissue samples and advise growers on results of the test.
♦ Work with organic growers on product solutions in line with OMRI guidelines.
♦ Attend county extension meetings and make presentations introducing the company
and products to the audience.
SYNGENTA CROP PROTECTION, Greensboro, North
Carolina June 2006 – June 2015
Technical Support Representative
♦ Provide technical product support and product inquiry recommendations to internal
and external customers for the Crop Protection,Seeds and Professional Products
businesses.
♦ Process product quality and product performance claims in the Pivotal database and
SAP. Claims centered around tank mix compatibility,a.i. integrity, off color,foreign
matter and sediment,packaging.
♦ Cross-sell and up-sell Syngenta’s portfolio of products and programs.
♦ Interpret product labels(Indemnified,Section 3,Section18,Section 24c,Section 2ee,
Supplemental) for sales reps,dealers,distributors,homeowners,PCO’s,farmers
and landscape professionals.
CIBA SPECIALTY CHEMICALS CORP., Greensboro, North
Carolina Dec 2005 – April 2006
Customer Service Specialist (Olsten Staffing)
♦ Create sales quotes, sales orders, backorders, invoices and returns in Great Plains
Business Solutions System.
♦ Assist customers in placing orders thru Ciba’s website.
♦ Process and fill internet orders for Ciba customers.
♦ Perform daily posting of all transactions and integrate postings to the GL in BPCS
Accounting System.
SYNGENTA CROP PROTECTION, Greensboro, North
Carolina May 2005 – Nov 2005
EBP Support Analyst-Purchasing (Olsten Staffing)
♦ Business contact to marketplace for functional requirements and problems.

2. ♦ Monitor Clarify cases including analysis problems associated with the EBP
Procurement System and the related SAP modules.
♦ Assess reoccurring Clarify cases to understand if system development is required.
♦ Work with NAFTA BU’s to help understanding of how system works.
♦ Provide weekly/monthly report analysis for department managers of system
performance.
SYNGENTA CROP PROTECTION, Greensboro, North Carolina
Oct 2001-July 2004
Account Representative-Customer Service (Olsten Staffing)
♦ Quickly gained product knowledge with the Turf & Ornamental (T&O) and Southern
Row Crop teams including packaging, programs, state registrations, plant/warehouse
locations.
♦ Built team relationships with T&O/SRC sales force, warehouse managers and
transportation departments.
♦ Delivered improved customer service for 18 T&O distributors specifically in the
areas of response time and inventory reconciliation.
♦ Developed working knowledge of SAP system and order entry. Completed SAP
Sales & Distribution Course.
♦ Prepared monthly invoicing, sales and product inventory reports for internal and
external customers.
♦ Completed special assignments including record archiving, excel worksheet on
T&O/SRC product attributes and legacy inventory reconciliation.
Allergen Project -Professional Products (Olsten Staffing)
♦ Created P&L statement for allergen project related to customer service and
distribution expenses.
♦ Researched and solicited warranty management software systems for Impasse
program.
♦ Utilizing customer service experience and credit/finance background in developing
CRM plan with database manager.
CASE / NEW HOLLAND, Memphis, Tennessee
1998-2000
Credit Analyst
♦ Handled 40 customer credit inquiries daily. Individual and business credit decisions
made after reviewing net worth, business and credit history, down payment ratio and
cash flow to determine credit-worthiness.
♦ Worked with agricultural and construction equipment dealers on borderline
applications to find ways to grant approval, gathering additional information,
arranging for greater funding up front and securing co-signers.
♦ Provided strong customer service to farmers, dealers and salespeople, completing
application approvals with efficiency, responding to inquiries promptly and
disseminating necessary information regarding policies and procedures.

3. ♦ Maintained knowledge of agricultural and construction equipment to help determine
values.
EDUCATION
B.S.,Agricultural/Biological Science Minor, Geography;South Dakota State University,
Brookings, South Dakota; 1982
SELECTED ACCOMPLISHMENTS
Private Chemical Applicators License; Ag. Pest Plant Commercial License; Ag. Pest
Animal Commercial License; Certified Crop Adviser (CCA License); Dan Shon
Award Nomination;DNA Leadership School;3PM Project Management Essentials.