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Coaching for Performance
Mark Barratt
Outcomes
• Clarify what coaching is/is not
• Aware of the value of coaching
• Identify when coaching may be of use
• Identify barriers
• Next steps
Concern
Influence
Autonomy
and
control
After S Covey & Glasser
Focusing Efforts
Trust & Accountability
Trust
Accountability
Why not live here?
The ability to account for one’s actions: with reference to effective learning and teaching
“Coaching aims to enhance the performance and learning
of others. It involves providing feedback but it also uses
other techniques such as motivation, effective
questioning, and consciously matching your style to the
coachee’s readiness to undertake a particular task.
It is based on helping the coachee to help her/himself
through dynamic interaction – it does not rely on a one-
way flow of telling and instructing.”
Max Landsberg
McKinsey & Co
What is Coaching?
Spectrum of Activities
Directing
Training
Coaching
Mentoring
External motivation
Prescribed behaviour
Management
Internal motivation
High awareness
High responsibility
Leadership
Telling/
instructing
Demonstrating/
Guiding
Problem solving/
Supporting
Mentoring/
Counselling
T E A C H I N G
Knowledge
(Thorough)
Skill
(Strong)
Transfer
(Executive
implementation)
Study the
theory
10% 5 % O%
Theory +
Demonstration
Modelling
30% 20% 0%
Theory +
Demonstration
+ Practice
Usually simulated
during training
60% 60% 5%
All above +
Peer Coaching
During and after
training
95% 95% 95%
Joyce & Showers
Percentage of people achieving the learning outcomes
GROW
Goals What do you want?
Reality What is happening now?
Options What are your choices?
Will What will you commit to?
Motivation
Some Possible Questions
G-What do you want? What are you aiming to achieve?
What would the ideal look like?
R-What is happening now? What have you tried so far?
What obstacles have you encountered? What works?
O- What do you want to do? What alternative approaches
are there? Which options interest you? Have you thought
of…?
W- What are the next steps? What might get in the way?
What support/planning is required? When will you start?
What are the barriers? Enablers?
So What gets in the way?
 Time
 Commitment
 Competence
 Personal protection
 School culture
 Congeniality v Collegiality

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Coaching for Performance

  • 2. Outcomes • Clarify what coaching is/is not • Aware of the value of coaching • Identify when coaching may be of use • Identify barriers • Next steps
  • 4. Trust & Accountability Trust Accountability Why not live here? The ability to account for one’s actions: with reference to effective learning and teaching
  • 5. “Coaching aims to enhance the performance and learning of others. It involves providing feedback but it also uses other techniques such as motivation, effective questioning, and consciously matching your style to the coachee’s readiness to undertake a particular task. It is based on helping the coachee to help her/himself through dynamic interaction – it does not rely on a one- way flow of telling and instructing.” Max Landsberg McKinsey & Co What is Coaching?
  • 6. Spectrum of Activities Directing Training Coaching Mentoring External motivation Prescribed behaviour Management Internal motivation High awareness High responsibility Leadership Telling/ instructing Demonstrating/ Guiding Problem solving/ Supporting Mentoring/ Counselling T E A C H I N G
  • 7. Knowledge (Thorough) Skill (Strong) Transfer (Executive implementation) Study the theory 10% 5 % O% Theory + Demonstration Modelling 30% 20% 0% Theory + Demonstration + Practice Usually simulated during training 60% 60% 5% All above + Peer Coaching During and after training 95% 95% 95% Joyce & Showers Percentage of people achieving the learning outcomes
  • 8. GROW Goals What do you want? Reality What is happening now? Options What are your choices? Will What will you commit to? Motivation
  • 9. Some Possible Questions G-What do you want? What are you aiming to achieve? What would the ideal look like? R-What is happening now? What have you tried so far? What obstacles have you encountered? What works? O- What do you want to do? What alternative approaches are there? Which options interest you? Have you thought of…? W- What are the next steps? What might get in the way? What support/planning is required? When will you start? What are the barriers? Enablers?
  • 10. So What gets in the way?  Time  Commitment  Competence  Personal protection  School culture  Congeniality v Collegiality