5. “Coaching aims to enhance the performance and learning
of others. It involves providing feedback but it also uses
other techniques such as motivation, effective
questioning, and consciously matching your style to the
coachee’s readiness to undertake a particular task.
It is based on helping the coachee to help her/himself
through dynamic interaction – it does not rely on a one-
way flow of telling and instructing.”
Max Landsberg
McKinsey & Co
What is Coaching?
6. Spectrum of Activities
Directing
Training
Coaching
Mentoring
External motivation
Prescribed behaviour
Management
Internal motivation
High awareness
High responsibility
Leadership
Telling/
instructing
Demonstrating/
Guiding
Problem solving/
Supporting
Mentoring/
Counselling
T E A C H I N G
8. GROW
Goals What do you want?
Reality What is happening now?
Options What are your choices?
Will What will you commit to?
Motivation
9. Some Possible Questions
G-What do you want? What are you aiming to achieve?
What would the ideal look like?
R-What is happening now? What have you tried so far?
What obstacles have you encountered? What works?
O- What do you want to do? What alternative approaches
are there? Which options interest you? Have you thought
of…?
W- What are the next steps? What might get in the way?
What support/planning is required? When will you start?
What are the barriers? Enablers?
10. So What gets in the way?
Time
Commitment
Competence
Personal protection
School culture
Congeniality v Collegiality