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TQM(Total Quality
Management)
Six Sigma (∂)
Prepared By:
Misbah
Mariam
TQM Total Quality management
 A continuous effort by the management
as well as employees of a particular
organization to ensure long term
customer loyalty and customer
satisfaction.
 Total quality management ensures that
every single employee is working
towards the improvement of work
culture, processes, services, systems
and so on to ensure long term success.
Six Sigma
 It is a way to improve the quality of the output
of a process by identifying and removing the
causes of defects and minimizing variability in
manufacturing and business processes.
 It helps in improving the overall processes and
systems by identifying and eventually removing
the hurdles which might stop the organization
to reach the levels of perfection.
Process of 6 sigma
Process of 6 sigma
Process of 6 sigma
Process of 6 sigma
6 Sigma Methodology
6 Sigma Methodology
DMAIC
6 Sigma Methodology
DMADV
Six Sigma in Organizations
 Organizations practicing Six Sigma create
special levels for employees within the
organization.
 Such levels arcalled as: “Green belts”, “Black
belts” and e “Yellow belts”.
 Individuals certified with any of these belts
are often experts in six sigma process.
Total Quality Management
Total Quality Management
Total Quality Management
Total Quality Management
Total Quality Management
Total Quality Management

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Total Quality Management

  • 1. TQM(Total Quality Management) Six Sigma (∂) Prepared By: Misbah Mariam
  • 2. TQM Total Quality management  A continuous effort by the management as well as employees of a particular organization to ensure long term customer loyalty and customer satisfaction.  Total quality management ensures that every single employee is working towards the improvement of work culture, processes, services, systems and so on to ensure long term success.
  • 3.
  • 4. Six Sigma  It is a way to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.  It helps in improving the overall processes and systems by identifying and eventually removing the hurdles which might stop the organization to reach the levels of perfection.
  • 5.
  • 6.
  • 7.
  • 8. Process of 6 sigma
  • 9. Process of 6 sigma
  • 10. Process of 6 sigma
  • 11. Process of 6 sigma
  • 15. Six Sigma in Organizations  Organizations practicing Six Sigma create special levels for employees within the organization.  Such levels arcalled as: “Green belts”, “Black belts” and e “Yellow belts”.  Individuals certified with any of these belts are often experts in six sigma process.