1. MARIA COZZOLI
186 Dougherty Cres
Stouffville Ontario Cell : 416-573-6302
L4A 0A6 Email:mcozzoli@hotmail.com
SUMMARY
Financial Analyst with several years of experience in the finance department specializing in the
corporate travel business industry. Strengths include strong team player and leadership skills along
with being dedicated, reliable, hardworking individual who takes pride in the quality of her work.
Additionally I work well under pressure to meet tight deadlines while having a keen eye for details.
PROFESSIONAL EXPERIENCE
American Express- Markham, Ontario Jan 2005 – current
Global Business Travel-Financial Analyst
 Supported several implementation of new billing system from development of requirements, UAT
testing and supported training co-workers and new employees.
 Performed daily exceptions review and analyzed rejected transactions from POS billing systems.
 Maintained and tracked the identified issues and made recommendations to technical team for
the fixes required in the billing system to ensure optimizing our transactional revenue.
 Assisted Sales, Pricing and Implementation teams during client contract engagement.
 Liaises with legal team to identify risks associated with billing projects, contract approval and
other client accounting issues.
 Supported the billing team during client setup to ensure language in the contract were
interpreted correctly for accurate billing.
 Monitored and analyzed weekly AR reporting and led monthly meetings with Senior
Management providing updates. Assisted Account managers in the collection of outstanding
invoices offering negotiating repayment. Additionally supported the AP processing team to
ensure payments handled in a timely manner.
 Worked with Account Managers to resolve any client disputed transaction fees or other financial
items invoiced.
 Received several employee recognition awards for providing excellent customer service and
support of all new billing system implementation.
 Managed the daily incoming cheques for bank deposits which included investigating any lost or
misposted payments and maintained EFT processes for new clients.
 Supported adhoc administrative functions when requested by Account Managers.
 Prepared monthly financials for our Enterprise (volume over 10M) and Large (volume under
10M) corporate clients.
 Supported and coordinated annual internal and external audit reviews.
 Assisted with bank reconciliations, month end close including journal entries, accruals, etc..
 Participated in the internal training program and received certification upon completion
 Won Gold Chairman Award for Quality maintained within finance department.
 Involved with our finance social committee to coordinate quarterly functions.
 Assisted with other adhoc projects as required as SME (Subject Matter Expert).

2. Name Page 2
American Express, Markham, Ontario 1996 – 2004
Finance – Reporting Analyst and Reconciliation Accountant
 Supervised 6 reconciliation analysts.
 Reviewed and approved all travel balance sheet account reconciliations.
 Prepared monthly reports for senior management.
 Presented monthly variances analysis of budget to forecast for travel volume.
 Responsible for performance appraisal and career development of analyst.
 Enhanced the reconciliation process to reduce the impact of aging items by system
improvements.
American Express, Markham, Ontario 1995 – 1995
Payroll Supervisor – supervised 3 staff members
Responsible for payroll activities 2,000 company employees
American Express, Markham, Ontario 1986 – 1994
Travel Reconciliation Analyst
Cross trained – Card division for call centre Team Leader
EDUCATION / ADDITIONAL TRAINING
Accounting Diploma – Seneca College of Applied Arts &Technology- Willowdale, Ontario May 82
COMPUTER SKILLS
 Microsoft Office Excel, Word, Outlook, Lotus Notes, Access, PowerPoint
 Microsoft Internet Explorer, Concur, Salesforce, Gmax, Sabre, NetSuite, Workday
 Quickbooks- Workshop completed April 2016 adapt well to new software