1. Marcus Ellington 949-338-3303
1100 Calle Del Cerro #126 marcus.ellington@icloud.com
San Clemente, CA 92672
WORK EXPERIENCE
Skills
Education
Community College of the Air Force, Maxwell AFB, AL May 2000-Nov 2000
Coursework in Electro-Mechanical Technology
Vanguard University, Costa Mesa, CA Completion March 2017
Bachelor of Arts, Ministry Leadership
Glory Global Solutions, Customer Service Technician
• Provide excellent customer service through daily interaction building long term customer relationships
• Manage daily schedule within proper contract allotments
• Interface with customers and third party vendors to coordinate system repairs and installations
• Effectively manage territory minimizing customer downtime and ensuring customer satisfaction
Orange County, CA
2015 - Current
3M Clean Water Solutions, Service Technician
• Provide installation, service, and repair to reverse osmosis water systems and water softeners
• Perform exceptional customer service
• Troubleshoot electrical system faults in water softeners and commercial R.O. Units
• Document work scope and generate price quotations to customers for equipment purchases
Southwest District Foursquare, NextGen Coordinator
• Host the strategic planning process to attain annual objectives
• Lead teams of over 15 staff
• Develop and lead training events to equip team leaders to produce growth within their organizations
• Create and analyze budgets ranging from $20,000 to $50,000 per event
• Communicate organization’s mission/vision to engage team members and volunteers
• Design and oversee annual internship program
Tustin, CA
2014 - 2015
Anaheim, CA
2009 - 2012
Pro Star Mechanical, Field Service Technician
• Maintain van inventory at 98% totaling over $25,000
• Lead 2-3 man crew in installation of boilers, water heaters, and air conditioners
• Survey customer location, design boiler system piping layout, and generate proposals resulting in
customer purchase of new system installations, including sweating copper pipe up to 3”
Anaheim, CA
2006 - 2009
Capstone Turbine Corporation, Field Service Technician
• Diagnose and resolve system faults on-site and remotely utilizing remote monitoring software
• Issue quotation for upgrades as well as repair parts
• Install and commission Micro-Turbine units
• Regulate accurate inventory of tools, parts, and supplies in company vehicle
• Conduct training on proper start-up, standard system operation and emergency procedures.
United States Air Force, Space and Missile Facilities Technician
• Provide supportive leadership to a team of 5-8 technicians
• Service and repair electro-mechanical systems, including HVAC equipment, for space-lift facilities
• Analyzes technical orders, workflow diagrams, and schematics in order to repair system malfunctions
• Service Instrument Air Compressors (IAC)
• Service and repair pneumatic sub-systems, diesel generators and storage batteries
Chatsworth, CA
2004 - 2006
Great Falls, MT
2000 - 2004
• Proficient in Microsoft Office
• Excellent verbal and written communication
• Ability to work with several operating systems, including Windows and Mac OS
• Demonstrated ability to oversee projects from inception to completion with minimal supervision
• Extraordinary problem solver
• Top quality team leader
• Exceptional customer service

2. Marcus Ellington 949-338-3303
1100 Calle Del Cerro #126 marcus.ellington@icloud.com
San Clemente, CA 92672
Additional Experience
Lighthouse Church, Senior Pastor
• Effectively mobilize Executive Leadership Team to achieve strategic goals
• Develop and analyze annual budget
• Assess the impact of strategies after implementation
• Train and equip tam members
• Attract and mobilize donors and committed partners
References:
• Personal and Professional references will be sent upon request
San Clemente, CA
2011- Current