The document provides an overview of a presentation by Arlin Sorensen on managing change. It introduces Arlin and his background in farming and IT. It then discusses four major forces of change: 1) the changing workforce demographics and expectations of millennial workers, 2) changes in how buyers purchase products, 3) disruption of traditional business models from new technologies, and 4) rapid adoption of new technologies. It offers five key responses to change: having a strategy, operational planning, maintaining rhythm and execution, focusing on culture, and planning a legacy. The presentation emphasizes that more change will occur in the next five years than the past 20 and leaders must be ready to transform.

1. Hang On – Change is Here!
Arlin Sorensen

2. Meet Your Presenter
• Arlin Sorensen
• VP of Peer Groups, ConnectWise
• Husband, Dad and “Pop”
• Farm Boy from Iowa
• 36 years in the IT space
Confidential and Proprietary. HTG Peer Groups - 2018 All Rights Reserved

3. ArlinBrad
Dean
Pete
2500 acres
corn/soybeans in Shelby
County Iowa
Arlin
Dean
Pete
Brad
Where
I
Come
From
3000 acres
corn/soybeans in
Shelby County, Iowa
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4. Sorensen Brothers Farms LLC
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Heartland Companies
Legacy Phase 2 - 2018Legacy Phase 1 - 2012
Sold end of 2012
Sold January 2018
2012
Confidential and Proprietary. HTG Peer Groups - 2018 All Rights Reserved
Managing legacy is the primary role of a CEO
Legacy Phase 3 - 2018
Heartwood LLC
Sold June 2018
27 years
18 years
14 years

5. FORCES OF CHANGE
Are You Ready to Transform?
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6. In a Picture
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11. My Prediction
We will experience more
change in the next 5 years
than in the past 20.
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12. The Workforce
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CHANGE #1:

13. Millennial's are 50% of the workforce in
2020 – this is not a future challenge – it is
today!
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15. Changes New Workers are Driving
• They do not fear changing jobs
• They want more money
• They want work with purpose
• They want perks and benefits
• Unlimited PTO
• They want stability
• They want to talk with their managers
• They want flexibility in when and where they
work
• Flex Time
• Work From Anywhere
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16. The Buyer’s Journey
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CHANGE #2:

17. Buyers Journey
They Buy We Sell
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18. Avenues of
conversation
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20. Business Model
Disruption
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CHANGE #3:

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23. Technology
Adoption
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CHANGE #4:

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25. Technology Areas Coming or Already Here
• Cloud
• IoT
• Security, security, security
• Compliance
• Big Data Analytics and Storage
• True Disaster Recovery
• Blockchain/Bitcoin
• Hyper Converged Infrastructure
• Artificial Intelligence – Machine Learning
• Autonomy
Confidential and Proprietary. HTG Peer Groups - 2018 All Rights Reserved

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These things
didn’t exist
25 years ago

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28. Connected FarmConfidential and Proprietary. HTG Peer Groups - 2018 All Rights Reserved

29. Smart CitiesConfidential and Proprietary. HTG Peer Groups - 2018 All Rights Reserved

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5
Key
Responses

32. STRATEGY
Its leadership thinking…
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34. How To Be A Good Technology Client
• Communicate, communicate, communicate
• Invite them to the table (strategic planning)
• Do proof of concepts (POC) on new technologies
• Push to solve business challenges
• Learn beyond the technology – business operations
• Listen to their guidance
• Focus on ROI, not cost. Price is not the measure.
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35. Two Ways to Leave a Legacy
OPERATIONAL PLANNING
If you plan your work and work your plan, your plan will work…
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37. Dealing with the “B” Word
• A budget is a plan to make and spend money
• A plan without a budget is just words without
meaning and direction
• Your strategy sets the framework for a budget
• You don’t have to do it alone. Involve Marco in
creating the technology budget information you need
to succeed.
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38. RHYTHM
You’re the maestro of your business…
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40. Execution Modelby Patrick Lencioni
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41. CULTURE
It eats strategy for breakfast…
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42. Foundations of Innovation & Performance Culture
Leadership
Ask, listen and learn. Promote
experimentation.
Communication
Relentless Messaging. Share stories of
success and failures.
Hiring
Know what your looking for. Use behavior
based interviewing and assessments
Job Design & Enablers
Clear roles and measures. Provide time
and resources
Rewards and Recognition
Track and recognize/reward
Organization Structure
Continually needs updates. Form follow
function
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What does your team
think?
We use 6Q surveys to
find out bi-weekly

44. LEGACY
It all begins with a written plan…
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46. Two Ways to Leave a Legacy
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168

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49. Response to Change:
• Reject
• Resist
• Undermine
• Leave
• Embrace
• Lead
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“Vision without execution is
hallucination.”
Thomas Edison

51. Arlin Sorensen
Founder/CEO/VP Peer Groups
653 Oak Road Harlan, Iowa 51537
(O) 712-794-7957 (M) 712-579-1216
asorensen@connectwise.com
Blog
http://asorensen.wordpress.com/
Thoughts from the Farm
Email to be Added to the Morning List
(email “ADD” to arlin@arlinsorensen.com)
Connect with me on social media!
THANK YOU!
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52. Questions?
Thank you for joining us