1. Marc Smith
Little Thurrock – Essex
07949345699 • marc.leonsmith@gmail.com
Linkedin address https://uk.linkedin.com/in/marclsmith
A highly professional operational manager with extensive experience in manufacturing management,
continuous improvement projects and direct management of large and small sites with geographic and
functional spread. A strategic leader with the ability to lead transformational and cultural change
programmes. A progressive manager with broad experience in creating innovative solutions that delivers
commercial results.
An approach which includes comprehensive and analytical, problem solving, influencing, solution
development and decision making capabilities, combined with real experience of converting vision into
reality, is the bedrock for achieving innovative growth. Seeking a new senior role aimed at empowering
growth, modernising business, and creating success utilising previous attained skills.
CAREER HISTORY
International Flavours and Fragrance (IFF)
IFF is a Global leader in the Flavour and Fragrance industry, serving the majority of well-known food and
perfume companies. It currently employs 5,600+ employees and has a $3 Billion sales base with 62 global
locations. IFF has been established for over 125 years.
Regional Operations Manager - EMEARegion 2007 - July 2015
Reporting to the Regional Operations Director with responsibility for managing all operations in the Turkish,
South African and Egyptian operations. Overall accountability for 250+ staff and manufacturing, safety,
logistic, continuous improvement, quality, purchase functionality.
 Successfully designed and built a new $53 Million state of art manufacturing and creative centre in
Istanbul, This allowed company to capitalise on growing emerging market opportunity. Assignment
involved management of schedule, budget, recruitment, change management, and equipment selection
and installation. Project was completed on time (Jan 2015) and under budget.
 Lead the closure programme for the Swedish manufacturing site to optimise supply chain network and
seek re-employment of staff. High people management skill, negotiation and issue resolution required.
80% of staff seeking reemployment attained positions and a $3.1 million operating cost was achieved
with no adverse customer effect.
 Acted as a confidential sole company representative on developing a 10 year European supply network
study with established consultancy group to ensure business strategy is aligned. Study involved
extensive data collection and company capability. Study was completed and options presented to Board.
Main option was identified and adopted (Turkish manufacture)
 Initiated change to recruitment process on Turkish site to reflect new major expansion and skill base
growth. Implemented selection, pre-testing and Lominger based interviewing. The last 6 recruitments
have been filled from well-established international companies with visible increased improvement
projects from previous experiences.
 Designed, built and implemented a new patented product line within a new building UK site resulting in
product achieving 110% of expected volume.
International Flavours and Fragrance (IFF)
European Continuous Improvement Manager (Business Excellence) 2003 to 2007
 Implemented a new CI programme to successfully improve all functional areas within UK and Irish sites.
World class A accreditation was achieved in planning and control and continuous improvement Oliver
Wight modules.
 Continuous improvement toolbox with Sigma, DMAIC, VSM and lean components , position selection,
change management, training plan and external bench marking were all established and installed
 Achieved customer on time results of 97% along with inventory accuracy of 98% and a quality reject rate
decrease of 56% YOY.

2. Bush Boake Allen (BBA) &International Flavours and Fragrance (IFF)
BBA was in the top three companies within the Flavour and Fragrance industry, serving the majority of well-
known food and perfume companies. It employed 3000+ staff and had a $2 Billion sales base with 42 global
locations with a head office in London. BBA was formed in 1862.
UK Integration Manager 2000- 2003
 Required to take the lead role in the UK multi-site sector integration following the $2 Billion Global
acquisition of Bush Boake Allen by IFF.
 Took lead role in evaluating supply points and retained key personnel selection
 Handled the elimination of 1,500 staff and completed transfer of 500 Products without major business
claim or loss
 Established standardised manufacturing principles, resolve all issues and select best practises within the
two companies.
PREVIOUS ROLES
BBA - Three site management of UK Flavour /Fragrance locations (spray drying/liquid/spice/natural
products) 1995-2000
Responsible for staffing levels of 1000+ Multi-functional manufacturing sites with over 300 customer supply
points. Full budgetary control and efficiency programmes.
Quality Manager BBA London 1992-1995
Responsible for all company accreditations and HACCP programmes and compliance to customer quality
specifications.
Technical Flavourist BBA& Albright and Wilson
Main duties were finished and raw material odour and taste evaluation. Raw material substitution where
supply issues surfaced.
Hay pay evaluator Albright and Wilson
Job grade and salary evaluation of multi positions within UK sites
Research Chemist Albright and Wilson
Development of new flame retardant manufacture process and application ( Queens award –Proban)
EDUCATION AND TRAINING
Six sigma Green belt trained
Qualified Lead auditor Supplier and ISO – SGS
CIEH level 2 and 3 Safety qualified
Lean, Inventory management and CI – Oliver Wight
Advance management programme – Crestcom
Corporate and executive training – Sundridge Park
Media trained – Sundridge Park
HNC Chemistry
ONC Chemistry
INTERESTS
Rugby including junior team management, History, Cricket, DIY, Gardening