2. ELEMENTS AN INFLUENCE OF DIGITAL
CITIZENSHIP
• Digital citizenship can be defined as the norms of appropriate , responsible behavior
with regard to technology use.
It is important to understand that knowing how to switch a computer on and off,
using it to write emails, create documents and spread sheets, etc. Is not enough. We
most certainly need to understand how to work a computer, but moreover we need to
be digitally literate, and learn the fluency skills that will better enable us to function in
an environment that is changing rapidly.
There are nine elements that have been identified that make up the concept of digital
citizenship.
3. THE NINE ELEMENTS OF DIGITAL CITIZENSHIP
Digital Access Digital Law
Digital communication
Digital Health and
Wellness
Digital Literacy
Digital Commerce
Digital Right and
Responsibility
Digital Etiquette
Digital Security
4. WHAT IS IMPORTANT TO NOTE IS, ALTHOUGH THESE DO NOT NEED TO BE DONE IN ANY
SPECIFY ORDER, THERE IS A GENERAL GROUPING OF THE ABOVE ELEMENTS THAT IS NEEDED.
5. The first grouping refers to learning/working of user, the second that of behavior and
environment, and finally we look at outside the environment. Therefore, with this approach it
may make it more relevant as to why the elements was included.
Learning/working
Digital Access
Communication
Literacy
Behavior and Environment
Digital Etiquette
Safety and Security
Right and Responsibility
External issues and concerns
Digital law
Commerce
Health and wellness
6. THE FIVE FLUENCIES OF DIGITAL CITIZENSHIP
Information
fluency
Media
fluency
Collaboration
fluency
Creativity
fluency
Solution
fluency
7. FIVE FLUENCY
Media fluency
Media fluency is the ability to
look analytically at any
communication to interpret the
real message, and evaluate the
efficacy of the chosen medium.
Secondly, to create original
communications by aligning the
message and audience through
the most appropriate and
effective medium
Solution fluency
This is the ability to think
creatively to solve problems in
real time by clearly defining the
problem, designing and
appropriate solution, delivering
the solution and then evaluating
the process and the outcome
Information fluency
The ability to unconsciously and
intuitively interpret information
in all forms and formats in order
to extract the essential
knowledge, authenticate it and
perceive its meaning and
significance,
8. Digital fluency
These are all structured
processes for developing
essential skills that are needed
to succeed, both today and in
the future
Collaboration fluency
Is when the term’s proficiency
has reached the unconscious
ability to work co-operatively
with virtual and real partners in
an online environment to solve
problems and create original
products.
