1. WORK EXPERIENCE
CURRICULUM VITAE
Manuel Ramos da Cruz
524 Unit D, Greenfield Avenue Kitchener Ontario. N2C 1G2
+1- 519 - 804 - 4669 +1 - 226 - 868 - 8691
mramosdacruz@gmail.com
Sex Male | NationalityAngolan
PREFERRED JOB GovernmentAgency, Bank, Finance, Investment, Insurance,Administration & Management, Manager of
large, media and small Business.
Nov - 13
Present
Jan - 13
Nov - 12
2008 – 2011
2006 - 2007
2004 - 2005
2007 - 2008
2005 - 2006
2000 -2005
1999
Human ResourcesAdministrator, Total Safety Ltd., Angola Sub-Saharan, TS Middle East Limited – branch office
ofAngolan, Center de Logistic Talatona,ArmazémA-06, Via C3A– GU03 – Oil and Gas Service Provider
Specialized in H.S.E Head Office U.S.A. Houston, Texas.
BusinessAdviser and Car Insurance: Waterloo Nissan, Waterloo Ontario Canada, 141 Northfield Drive West,
Waterloo N2L 5A6, +1 519 884 3660, Fax 519 888 7494. Deal with banks insurance and credit rites to be able get
the best credit and interest rates for the customer
BusinessAdviserAutomobile Sales and Leasing: Cambridge Centre Honda, Cambridge Ontario Canada 227
Hespleler Road Cambridge, On N1R 3H8.convence customer to buy the product and buy over credit try to sale
customer other products also
Sales Coordinator and CollectionsAgent: BMO Financial Bank of Montreal MasterCard, and Investment Region
of Waterloo, Ontario Canada. Supervising master cards application creating planning to be more attractive to the
applicants.
Business DevelopmentAssociated: Gabriel Frank Wealth Management Group, Guelph Ontario Canada
developing insurance products for the customers’needs and incentive for the customer to buy financial products.
FinancialAdvisor Trainee Co-op program: Sunlife Financial & Insurance, Canada /United States ofAmerica,
based in Ontario Canada learning how the insurance industry works out
Sales and Customer Service Representative: Greenloan Cambridge Ontario Canada.
Machine Operator Maple Leaf consumer food, Kitchener Ontario Canada.
Customer Service Representative: Walper Terrace Hotel, Kitchener, Ontario Canada.

2. EDUCATIONAND TRAINING
PERSONALSKILLS
2016
2005 - 07
2011
2010
2010
2001
2001
1998
Degree in Law (SCJ) Science in Criminal Justice & Law, Penn Foster College / University, Pennsylvania
PI. United States ofAmerica. Under Student number 70673933
Diploma Business Administration: CDI College Kitchener Ontario Canada.
Certificate Financial Planning Service: Conestoga College, Kitchener Ontario, Canada.
Certificate of Automobile Sales: Georgian College, Toronto, Ontario Canada
Certificate Consultant Negotiated and Sales Professional:Automotive Wyemanagement, Toronto,
Ontario Canada.
GDE. High School Diploma: School ofAdults, St Louis Kitchener/Waterloo Ontario Canada
OSSD Certificate ofAchievement Microsoft: Suite 2001 - 2010 St. Mary's High School, Kitchener
Ontario, Canada
Certificate Public Administration: Institute Middle of Economy Luanda, LuandaAngola.
Mother tongue(s) Portuguese and Kimbondo
10/10 best of best
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading
Spoken
interaction
Spoken
production
English 10/10 10/10 10/10 10/10 10/10
Diploma of English as Second Language
Spanish 9/9 7/8 8/8 8/8 8/8
Great level of Comprehension in Spanish
Communication skills Good capacity of communication skills and work ethics, acquired with professional work
experience, as sales and lease consultant: Honda and Nissan Dealership, and also as sales
coordinator at Bank of Montreal Department of Master Card. The communication skills
gained through my previous experience and skills. coordinator

3. REFERENCES
Organisational / Management •Market Strategies •Customer Service •Sales / Consultant
•Collections •Management •Accounts Payable Receivable
•Accounting •Bookkeeping •FinancialAnalysis
•Products & Services CRM Software •Negotiation and close
•Due Diligence •Analytical •Leadership Skills
•Confidentiality •Business ethics
- leadership (currently responsible for a team of more than 18 people)
Job-related skills Leadership capacity.As Human ResourcesAdministrator leading more than one hundred
people on company and eight colleague on the HR department, I have implementation
capacity controlling and process of quality leadership and organization skills to organizing the
organization human resources and implementing the corporation policy and regulations
ability to lead the HR department and command of quality control processes ( currently
responsible Human RecoursesAdministrator of Total SafetyAngola).
Computer skills  Prepared accurate inventory reports for management on a daily basis
 Proficient use of Windows, Microsoft Office and Microsoft Program Management
 Strong computer skills including knowledge of word processing and spreadsheets,
(Microsoft products).
 Human Resources functions: employee relations, job analysis research and
development
 Good command of Microsoft Office™ tools.
Other skills Humanos Rasoures. Penal Justice I,II,III. Elective Justice Penal
Administration Justice Direct Penal Criminology.
Psychology Sociology Confidentiality.
Analytical LeadershipAbility Supervision.
Professionalism Speech Ethics
Driving licence G, Professional
Muhammad Abuja, Professor of Mathematics & Statistics Kitchener Ontario,
Everest College +1(519) 745-1140
Adams Hussain, Sun Life Financial Division Regional Manager East, 94 Bridgeport
Road East, Kitchener +1(519) 885-4000
Heather Coentin: Professor of Communication Department of English and Business
Information Conestoga College +1(519) -748-5220.