This document provides information about a 2-day intensive workshop on troubleshooting Windows 8. The workshop will provide technical training on Windows 8 troubleshooting fundamentals from a Microsoft Certified Trainer. Attendees will learn how to effectively troubleshoot Windows 8 scenarios, examine analysis tools and best practices, and other field practices. The training will cover topics such as Windows Store apps, the Windows ADK, the Windows Recovery Environment, Windows To Go, printing issues, and the Problem Steps Recorder. The trainer, Hamizi Jamaludin, is a recognized Microsoft Certified Trainer with over 15 years of experience in IT training.

1. Troubleshooting Windows 8
Comsystem Solutions Sdn Bhd
Introduction
This 2 days Intensive Hands-On workshop will guide you a technical deep
dive on Windows 8 Troubleshooting fundamentals.
This training focuses on Windows 8 troubleshooting tips and tricks from
Microsoft Certified Trainer.
In this training you will learn how to troubleshoot Windows 8 scenarios
effectively, examine analysis tools and best practices for using them, as
well as other field practices from Microsoft Certified Trainer.
Date Venue Early Bird Tick
17-18TH October 2013 Vistana Hotel, KL 12th October 2013
9-10th December 2013 Vistana Hotel, KL 1st December 2013
FEES
Pax Before/On After
1 RM1750 RM1860
>2 RM1650 RM1750
COMPEX SYSTEM SOLUTIONS
compex@compextrg.com
www.compextrg.com
Tel : 603.5162 8254 Fax : 603.5162 8654

2. TRAINING CONTENTS
Module 1 : Windows Store Apps
Modern Apps with Task Manager
Identifying modern Apps
Troubleshooting Tips
Module 2 : Windows ADK
Log generation
Analysis and how to sort the graphs
Module 3 - Windows Recovery Environment
What is Windows RE?
Windows RE Scenarios
Image-Based Recovery
Windows RE Tools
Push-button Reset
Module 4 : Windows To Go
What is Windows To Go?
Hardware Specification
Creation Failure
Boot
Module 5 : Printing
Troubleshooting Printing issues
V4 Driver Setup and Installation
Finding AD Published Printers
Finding Bluetooth and SMB printers
Detecting TCP/IP Printers
Analyzing Printer issues
Module 6 : Action Center
The Action Center introduction
Mange Action Center over Group Policy
Module 7 : Problem Steps Recorder!
Reproducing problems.
Inability to diagnose problems and root causes.
The TRAINER
HAMIZI
Mohd Hamizi bin Jamaludin, 35 years old is a
recognized Microsoft Certified Trainer (MCT)
and PSMB Certified Trainer, graduated with
an Microsoft Certified Solution Associate
(MCSA), Microsoft MCITP Server
Administrator (Server 2008 R2), MCTS Server
2008 R2, A + Certification, Professional
Certificate in Microsoft Windows NT
Workstation 4.0, NT Server 4.0, Microsoft
Press Certificate in Microsoft Windows 2000
Server, and he also had attended Kursus
Induksi Pegawai Pengesah Dalaman – PPD
(MLVK / SKM) and Training of Trainer course
in UTM, KL.
He started his career actively as an IT Trainer
cum IT Administrator since 1999 until today.
He was teaching Advance PC Maintenance
(specializing in Hardware, Software & Data
Recovery), Computer Networking, Office
Application such as Word, Excel, Power Point,
Access, Visio and the latest technology course
for Microsoft Certification such Windows
Vista, Windows 7, Windows Server 2008 R2,
Active Directory, Microsoft Exchange 2010,
Wireless Networking, Wireless Security,
Computer Security and he also capable of
teaching Redhat Enterprise Linux 5
Certification and now he intensively involve in
Windows 8, Windows Server 2012, Server
Virtualization, Cloud computing & Microsoft
System Centre 2008 R2 training for corporate
environment.
Apart from that, he also had 3 years
experiences in areas of Sijil Kemahiran
Malaysia (SKM) level 2 and 3 for IT Subjects,
which is at the same time, he was Pegawai
Penilai (PP) cum Pegawai Pengesah Dalaman
(PPD) for a few major institutes and colleges
around Kuala Lumpur that provide SKM/MLVK
courses.