This document provides information about a two-day technical writing course taking place on October 23-24, 2013. The course will teach participants how to assess user needs, write technical documents, and design pages effectively. It will cover techniques for concise and clear writing, as well as creating impactful letters, emails, reports, and formal writings. The training will incorporate lectures, discussions, case studies and practical activities.

1. In this practical hands-on course, you gain
the skills to assess the needs of your users
and create documents that explain technical
information. You learn the mechanics of
good technical writing, along with
techniques for document design and page
layout.
Introduction
Details
Date
23-24th October 2013
Complimentary To Our Delegates
Compex Corporate T-Shirt
What you will Learn
Upon completion of this programme, the
participants will be able to:
• Use the right words at the right time
• Be concise and clear
• Create “impact-full” letters
• Create efficient emails, memos, report and
formal writings.
Technical Writing
Methodology
This stimulating program will maximizes the
understanding and learning through lecture,
discussion, case studies and practical
activities.
Ms Esther is a Microsoft Certified Trainer. Ms Esther has a Master
of Business Administration from Cambridge International
University, USA, a Diploma in Computers in Business &
Management, UK, United Kingdom.
She is a very versatile, dedicated and committed, Consultant
and Corporate IT Trainer almost 10 years after been in Training &
Research industry for ICT and management industrial experiences
for over the past 16 years. Last year she had been awarded at
University Malaya for Outstanding Achievement Award in
Information Technology ( CIU ) for successor in ICT and Training
Industrial. A prestigious awards, from MU.
She has been conducting various training for IT / ICT, and even
Soft- Skills and Management trainings courses for governments
and corporate organizations since year 1999. for namely,
Maybank, MBB, MCSB, Scotia Bank Berhad, Bank Bumiputra
Commerce ( CIMB), Ministry of Education ( MOE ), Ministry of
Finance, JabatanPerdanaMenteri, Telekom Malaysia Berhad ( IT
Division ), JabatanPerikanan, Aetna Universal Berhad, Berjaya
Group of Companies, Citibank Malaysia, Cadbury, Arab
Assurance / AM-Life, ( AM-Assurance ), AMBank Group,
Malaysian Airlines System ( MAS), Singapore Airlines ( SIA ),
Astro, TenagaNasionalBerhad ( TNB), OCBC, ING Insurance
Group, Ministry of Defense ( Mindef ), Army, Air Force, Navy,
KWSP / EPF, Mimos, InstitusiKementerianBelia
Negara(IKBN),Bank Negara,Bank of Tokyo,MOHE and many more.
Ms Esther is a Registered Certified Corporate IT Trainer for
FMM, MIA and MIASA since November 2009. She travels to
various states, through-out Malaysia to provide any I T,
Communications and Management training courses for IT
Professionals & Non-IT Professionals.
ABOUT THE TRAINER

2. TRAINING MODULE
Technical Writing
1. ASPECTS OF WRITING THE
REPORT
A review of report classification
Techniques of readable writing
• The fundamental need for
adaptation
• Word selection
• Sentence construction
• Care in paragraph design
Qualities of effective report writing
• The essential quality of
objectivity
• Logical consistency in time
viewpoint (Tenses)
• Structural aid to report
coherence
Problems of language
• Difficulties in using English
2. PROBLEM ANALYSIS &
RESEARCH
Determining of need for a report
• It’s a subjective process
• Two types of needs for reports
Determining the basic problem
• Getting the problem clearly in
mind
• Clear statement of the problem
Determining the factors
• Use of subtopics in reports
• Hypothesis for problems
requiring a solution
• Basis of comparison in
evaluation studies
• Need for sub breakdown
Collecting information
• Primary research
• Secondary research
module 5
module 9
module 10
3. STRUCTURE OF REPORTS
Organizing information and constructing the outline
• Classifying data
• Editing
• Constructing the report outline
• Patterns of report organization
• Introductory and concluding sections
• Wording of the outline
Interpreting information
• An approach to interpretation
• Attitudes and practices conductive to sound
interpreting
• Orderly procedure in interpreting
Constructing the formal report
• Overall view of content
• Organization and content of formal reports
Short and special reports
• Major differences between short and long
reports
• Short forms of reports
• Special report forms
4. MECHANICS OF REPORT CONSTRUCTION
Physical presentation of reports
• General information on report presentation
• Mechanics and formats of the report parts
• Variations in forms of reports
General mechanics of construction
• Foresight in planning
• Relationship of need to the plan construction of
title captions
Placement of titles
Correctness of communication in report writing
• The need for correctness
• The need for clarity
• Standards for punctuation
• Standard for grammar
• Standard for the use of numbers
• Spelling and capitalization

3. THE TRAINING PROGRAM
The fee includes course materials,
use of workstation during the
workshop session,hardware &
software, lunch and coffee breaks
for the whole training program.
RESERVATIONS
Reservations can be made by
telephone of fax. Registration is
confirmed on receipt of registration
form and payment must be cleared
three working days before the
program date. If unable to do so,
please advise late payment in
writing.
CANCELLATIONS & TRANSFERS
If the registered delegate is unable
to attend, a substitute is welcome at
no additional charges. Please
provide the name and the position
of the substituted delegate 2 days
prior to the training program.
Cancellation and full refund will only
be accepted up to 5 working days
before the training program. If
COMPEX System Solutions must
cancel a course for any reason,
liability is limited to the registration
fee only.
SBL SCHEME : Please apply for your
rebate of the training programme
fee under SBL scheme through your
Human Resource Department.COMPEX System Solutions
No 77, Leboh Seraya,
Petaling Garden,
41200 Klang.
Selangor Darul Ehsan
Tel : 603.5162 8254 Fax : 603.5162 8654
E-mail : compex@compextrg.com
Website: www.compextrg.com
*NAME (Please include salutation eg. Mr/Ms/Mrs/Dr.)
COMPANY
TEL.
CHEQUE NO.
PERSON TO CONTACT
DELEGATES DETAILS
NAME 1
NAME 2
NAME 3
NAME 4
POSITION
POSITION
POSITION
POSITION
NAME POSITION
FAXEXT.
ADDRESS
AMOUNT
Delegate(s)
1
2 or more
 Fee shown above is for per delegate
FEES
RM1,299.00
RM1,199.00
RM1,199.00
RM1,099.00
Before/On
As above
After
As Above
 Date shown above is the registration date and NOT the payment date
TECHNICAL WRITING
EMAIL
REGISTRATION FORM
All payments must be crossed & made payable to :
COMPEX SYSTEM SOLUTIONS
Date Venue Early Bird Choice
23-24th October 2013 Vistana Hotel, KL 12th October 2013