1. Mahesh Kumar Khatana
Mobile : +91-9596767885
Email:kumarmahesh26@gmail.com
INFORMATION SYSTEM ADMINISTRATOR/NETWORK SERVICES ADMINISTRATOR /IT
MANAGER Proven Technical & IT Management Expertise in a Career Spanning 10 Years
TechnicallySophisticatedandITmanagement professionalwithapioneering careerreflectingstrong
leadershipqualification.Maintainingfocusonachievingbottomlineresultwhileformulatingand
implementingadvancedtechnologyandbusinesssolutiontomeetdiverse needs.Superiorrecordof
deliveringsimultaneouslarge scale ,mission –critical projectsontime andwithinbudget.Teamplayer&
Professionalwithexcellentinterpersonal skills
IT Strategic Planning/Teamleadership/Budgeting/VenderRelations
Technical Skills:
MicrosoftPlatform Planning,ImplementingandMaintainingaWindowsServerNetwork
Infrastructure &Enviournment2000,2003,2008.2012 Server
Installing,Configuring,Implementingand ManagingMicrosoft Active directory
Exchange Server2010,DNS, DHCP&GroupPolicies,Wsus
ERP
ExperiencedOn IDSFortune Enterprise PropertyManagementSystem
(IntegratedModule forvariousdepartmentof Hotel.
Experiencedon OperaFrontoffice System,MicrosPointOf Sale,ProlificandAlif
Back office AccountingSystem.
Experiencedon ShawmanPropertyManagementSystem, PointOf Sale ,
Material Management ,ClubManagementSystem, SpaManagementSystem
and CustomerRelationshipManagementSystem, HumanResource
ExperiencedonVarious attendance RecordingSavior, Star link,EvitandDoor
lockSystemslike CisaandONITY
Storage & Security Experience withSymantecBackupEXEC10d(Formerly VERITAS)
Network and
Telephone
Capable of PlanningaNetworksetup,Includinghardware Planning,cable laying
plan, installationof switchesandRouters,LAN/WAN /Wi-Fi infrastructure design
and implementation.Throughunderstandingof networkingconceptssuchas
leasedline ,ISDN ,VPN LinkandDialupLinks
Experiencedwith CyberoamandSonicFirewall , Knowledge of Hotel Internet
Gateway serversuch as Smart Guard , 24Online
Fair knowledge of Avaya , Samsung , Siemens and Alcatel Telephone Epabax

2. Antivirus Experienced withSymantecCorp.Edt.,Trendmicro , McAfee Antiviruses
Managing fromAntivirusSystemCenter,roamingprofile,updatingvirus
definitionfilesandscanning.
Database Experience managingMicrosoftSQl Database Servers 2000/2005/2008R2 ,2012
Oracle 9i ,10g
Installationand Configurationof clientconnectivitytoolsonthe same
Educational and Other Qualifications:
Education Master of Computesin 2004 (MCA) from Indira Gandhi National Open
University
Professional GNIIT(3 yearsProfessional Computercourse fromNIIT)
Hardware and NetworkingCourse (Duration:2years) From JETKING
Professional Experience
Organization:- Pinnacle ResortsPvt.Ltd
Site: The KhyberHimalayan Resort & Spa ,Gulmarg (From May 2015 to Till Date)
Role: IT Manager
KRA
 WindowsServer Administration
 DomainServerAndActive Directory installationandMaintenance
 ComputerHardware AndNetworkInfrastructure maintenance of 250 nodes
 Wi-Fi InternetProvisioningforinternal staff andcustomers
 Installation,Configurationandmaintenance of Cyberomfirewall
 Managing &MonitoringstationforNetworkswitchesandRouters(SonicFirewall)
 Installation,configurationandmaintenance of CCTVCamera and DVRS incollaborationnwith
SecurityDepartment.
 Remote andOnsite IT Supportto variousBranchesof CompanyinDelhi andGurgaon.
 ConfigurationandBackupof SQL Server 2008R2
 IT AssetprocurementandManagement
 Managementof Siemens Epabx with 190 extensions
 Leading a teamof 4 Membersensuringminimumdowntimeforall ITand Telecomrelated
services
 Managementof CCTV cameras and DVR
 TakingCare Of Software License renewals

3. Organization:- Sarovar Hotels Pvt. Ltd. ( August 2014 to June , 15, 2015)
Site: Optus Sarovar Premiere,Gurgaon
Role: IT Manager
KRA
 Managementof IT andTelecomServices
 LookingafterWindowsserver 2012 , active directoryandgroup Policies
 InstallationandManagementof SQL server2008
 NetworkInfrastructure designing,upgradingandMaintainingforLAN andWireless Setup .
 Managementof SonicWall firewall ,creatingandImplementingwebpoliciesforusers
 Managementof WI-FIcontrollers,AccessPointsandtakingcare of User authentications,
 Workingon Alcatel Telephone Epabx system.Maintainingthe Telephone Interface ,call Billing.
Service provisioningof phone services toinhouse Guests.
 Maintenance of ComputerPeripherals,NetworkEquipmentsetc.
 Obtainingthe software Licenses, andrenewel of the same .
 Takingcare of Antivirusserver,Storage controllers,NetrworkPrintersetrc.
 DealingwithITequipmentvenders,Negotiation of Prices andfinalizationof AMCcontarcts .
Organization:- BrightStar Hotels Pvt.Ltd.(September2011 to May 2014)
Site: The Bristol Hotel,Gurgaon/Acura BMK, Gurgaon/ BMK Gk-,Delhi
Role: Manager (IT &EDP)
KRA:
 Lookingafter the Entire IT & TelecomSetupOf the Company
 WindowsServer2008R2 ServerManagement
 Active Directory Management
 Exchange serverInstallation,configuration and Management
 IT AssetManagementand Procurement of New Materialsrelatated toIT and Telecom
 Negotiation&finalization of SLA and AMC withvenders,ensuring properservice obtained
from all the vendorsasand whenrequired.
 Managing &MonitoringstationforNetworkswitchesandRouters(SonicFirewall)
 Installation,configurationandmaintenance of CCTVCamera and DVRS incollaboration nwith
Security Department.
 Remote andOnsite IT Supportto variousBranchesof CompanyinDelhi and Gurgaon.
 ConfigurationandBackupof SQL Server 2008R2 and ERP (IDS Fortune Enterprise)

4.  PlanningandImplementingthe EndUserTrainingto New TeamMembersof other
Departments.
 Managing a Networkof 5 Windows2008Server, 150 client’snodeson Windows7 and WinXP
 Installation,configurationand SmartGuard, 24 OnlineInternetgatewaysSeverforCabledand
Wi-Fi InternetProvisioningtoHotel staff and Guest.
 Managing and7 teammembers( 3 SystemAdministrator&4NetworkAdministrator).
Organization:-GoldenTulipHospitalityGroup(April2010 to August2011)
Site: Goldentulip,Chattarpur,New Delhi /Corporateoffice,Gurgaon
Role: IT Manager / NetworkAdministrator
 Managing Networkswitches,RoutersandAccessPoints (Cyberoamfirewall)
 Upgrading, patchingconfigurationandmonitoringWindowsServer2008
 MaintainingMail server,File Server,printServerandWindowsServer
 Creatingand MaintainingActive directoryandGroupPolicies
 Maintenance of Service Level Agreement(SLA)
 Assetandsoftware Inventorymanagement,software licenseManagement
 MonitoringNetwork,WindowsServer,andActive directoryreplication.
 Installation,ConfigurationandManagementOf IDS Software ERP ,CCTV and EPABAX
 Installation and Maintenance of Audio Visual equipments
Organization:- ShawMan Software Pvt. Ltd (April 2008 to March 2010)
Site: NorthIndiaRegion
Role: Sr. Installer& Trainer
KRA:
 Installation, EndUsertrainingon variousclientsitesinnorthIndia.
 Providingremote andOnsite supporttoclientsintermsof smoothoperationof software’s
application.
 Database managementof SQLAnd Oracle .
Organization:Ambience HospitalityManagementPrivate Ltd.(March 2003 to March 2008)
Site:The PalmsTownand Country Club, Gurgaon/ ChancellorClub,Gurgaon
Role: IT Administrator
KRA
 Ensuring the smooth functioning of all critical Front Office and Back office Applications by
maintaining the High Systems Uptime with the help of Consistent and scheduled Preventive
Maintenance of Software and Hardware.
 Ensuringthe MaximumInternal Customersatisfaction.

5.  Responsible formanagingthe LANandthe WIFInetworks
 Handlingthe SQL andOracle Database (ImplementationAndMaintenance)
 Installation,Maintenance andUpgradationof the FollowingSoftware
o Shawman -POS, MMS,PMS, CRM, Telephone Interface
o AlifSystem –BOSS and PRISM
 Designingandconductingspecialized Personnel TrainingSessionsforeffective utilizationof
computerforthe endusersandalso conductedTrainingsessionsforall new ITProductlaunch.
 Installation and administration of Windows 2003 Server. Responsible for keeping full System
Backups.
Personal Details:
Name : Mahesh KumarKhatana
LinkedIn : http://in.linkedin.com/pub/mahesh-kumar/32/4b2/491
Address : 139/2, Rasta Devi Mandir
Sohna,District:- Gurgaon
Haryana -122103
Date of Birth : 26th
March 1981