1. Mahdi Alanazi
Citizenship : Saudi ▪ Date of birth : Nov 02, 1974
Languages : Arabic (Native) English (Fluent)
Contact
Tel : +966554245134
Saudi Arabia
E-mail : mahdi_2500@hotmail.com
Address
Abu Huraira St. Naseem Riyadh, Ar Riyad KSA
Career Objective
Short Term
 To acquire knowledge & skill pertinent to the development of my career, and pass some knowledge to my co-
workers.
 To seek appropriate and challenging position in a corporate environment where I will be an asset to the
organization.
 Ultimately to become a distinguished leader.
Long term
 To pursue a position of leadership, a situation calling for total dedication, hard work, creativity, implementation of
projects and evaluation, making decision and finally to inspire others in an open and honest way.
Academic Background
December-2014 Masterof Public Affairs-Public Management, from Park University, Parkville MissouriUSA.
May-2008 Diploma in Professional Marketing, from the Training Center at Riyadh Chamber of Commerce
& Industry,Riyadh.
July-2007 Bachelor of Arts, from King Abdul Aziz University, Jeddah.
Institute Name Date Course
Al-Tawai Training Center 2003 Reviewing & Conduct the staff performance assessment
Professionals Institute Training & Development 2005 Selling Skills by CRM
Professionals Institute Training & Development 2005 Excellence Service
SAMA The Institute of Banking 2008 SAMA Application
SAMA The Institute of Banking 2008 Detecting Forgery Methods in Banking
Al-Mujaz Training Center 2008 Money Laundering
Dale Carnegie Training 2009 Serve with Smile
Work Experience
Al-Rajhi Bank, Riyadh: 2003-2010
 Operations’ manager
 Key responsibilities:
 Prepare annual training plan and validate needs and requirement.
 Evaluate and assign commission percentile based on a staff work.
 Review and approve the annual vacation plan for the department.
 Conduct the staff annual performance assessment.
 Analysing financial accounts.

2.  Managing targets, assessing progress, and achieving targets.
 Discuss all targets with staff before implementation to flag up any concerns.
 Carry out weekly reviews if necessary.
 Responsible for selling, closing, servicing and expanding the current customer base within an assigned
territory.
 Selecting sites for new development with a focus on multi-unit opportunities.
 Providing highly professional sales and marketing expertise and back up to sales representatives.
 Working closely with directing sales representatives to help lead strategic field initiatives.
 Ability to impact sales through coaching, counselling, and influencing others to accomplish desired
outcomes.
 Deliver personalised services to customers on various banking products, accounts, and respond to
enquiries in an effective and efficient manner.
 Ability to understand customers’ needs and provide appropriate solution and attention.
 Identify cross-sell opportunities during customer interaction.
 Consistently deliver quality service to our customers to achieve total customer satisfaction.
 Solicit customers’ feedback and identify problem trends for improvement actions.
National Guard: 1994-2003
 In-charge of Supplies
 Key responsibilities:
 Warehouse processing and consolidating.
 Annual inventory of all materials.
 Ensuring safety and security regulations.
Skills pertinent to the position
 Effective communication skills
 Activities’ coordination.
 Managerial skills of team building, training and strategic planning.
 Negotiation and interdepartmental communication skills.
 Budgeting, projecting revenues and analysing accounts.
 Responsible of accurate inventory and productivity levels.
 Manage documentation and flow of imported goods through bonded warehouses.
 Manage of purchase orders, sub-agreements, and consultant agreements.
 Troubleshooting.
 Resolve conflicts.
 Microsoft Office Skills.
Other Skills
 Material handling, warehouse operations and transportation systems.
 Occupational Safety and Health Administration safety rules.
 Analytical and statistical skills.
 Microsoft Office Skills.