Providing virtual front desk that manages all your communication channels round the clock with AI driven automation and routing. Even we have the capabilities to record the voice calls and respond to you in email with process driven automation and bots

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VYASAKA​ ​Technologies​ ​Pvt​ ​Ltd,​ ​Chennai
Jun​ ​1,​ ​2017
Virtual​ ​Reception​ ​for​ ​Healthcare
Though​ ​receptionist​ ​available​ ​in​ ​doctor/clinic/hospital/lab​ ​office,​ ​their​ ​timings​ ​are​ ​limited,
depends​ ​on​ ​the​ ​size​ ​of​ ​the​ ​office​ ​and​ ​their​ ​utilization​ ​is​ ​shared.​ ​With​ ​the​ ​defined​ ​priority​ ​in​ ​mind,
front​ ​office​ ​employees​ ​juggle​ ​with​ ​multiple​ ​tasks.​ ​So​ ​it​ ​is​ ​obvious​ ​that​ ​in​ ​a​ ​small​ ​to​ ​medium​ ​sized
hospitals​ ​miss​ ​calls​ ​than​ ​with​ ​the​ ​hospital​ ​with​ ​dedicated​ ​Receptionist.
Too​ ​many​ ​calls​ ​not​ ​answered​ ​due​ ​to​ ​other​ ​priorities.​ ​Not​ ​sure​ ​of​ ​your​ ​call​ ​statistics​ ​-​ ​no​ ​of
incoming​ ​calls,​ ​calls​ ​answered,​ ​average​ ​duration​ ​of​ ​the​ ​call,​ ​etc​ ​-​ ​kind​ ​of​ ​questions​ ​put​ ​forward​ ​by
Executives.​ ​Further​ ​do​ ​you​ ​miss​ ​too​ ​many​ ​calls​ ​after​ ​office​ ​hours,​ ​going​ ​to​ ​voice​ ​mails.​​ ​Then​ ​we
have​ ​a​ ​right​ ​solution​ ​for​ ​you​.​ ​We​ ​understand​ ​the​ ​importance​ ​of​ ​the​ ​every​ ​call​ ​and​ ​we​ ​do
understand​ ​the​ ​privacy​ ​needs​ ​of​ ​healthcare​ ​services​ ​provider​ ​and​ ​Doctor.
We​ ​can​ ​record​ ​every​ ​call,​ ​voice​ ​messages​ ​and​ ​instantly​ ​respond​ ​through​ ​sms​ ​and​ ​above​ ​all
integrate​ ​the​ ​same​ ​with​ ​the​ ​CRM​ ​system.​ ​Ours​ ​is​ ​a​ ​unique​ ​solution​ ​tailormade​ ​for​ ​healthcare
institutions​ ​to​ ​meet​ ​specific​ ​industry​ ​needs,
increase​ ​call​ ​efficiency,​ ​improve​ ​response
quality,​ ​​ ​record​ ​every​ ​call​ ​activity,​ ​thereby
offering​ ​best​ ​in​ ​class​ ​application​ ​to​ ​the​ ​users.
Discretely​ ​get​ ​a​ ​SMS​ ​sent​ ​to​ ​you​ ​in​ ​critical
requirements.
CRM​ ​with​ ​built​ ​in​ ​analytics​ ​offers
daily/weekly/​ ​monthly​ ​dashboards​ ​from​ ​data
received,​ ​incoming,​ ​outgoing,​ ​missed​ ​calls
and​ ​summary​ ​details.
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Why​ ​Vyasaka?
■ Quick​ ​Start​ ​Partner
■ With​ ​you​ ​for​ ​your​ ​needs.
■ Simplicity​ ​and​ ​no​ ​overheads
■ Continuous​ ​Cost​ ​Savings
■ Integration​ ​with​ ​Existing​ ​systems
➔ Website​ ​Development,​ ​Digital
Marketing​ ​&​ ​SEO,​ ​SMS​ ​and​ ​Social
Media​ ​Integration
➔ B2B​ ​and​ ​B2C​ ​applications​ ​for
healthcare​ ​stakeholders
Our​ ​Solution
We​ ​provide​ ​virtual​ ​receptionist​ ​-​ ​number​ ​linked​ ​to​ ​IVR.​ ​All​ ​calls​ ​are​ ​managed​ ​through​ ​virtual​ ​call
center​ ​round​ ​the​ ​clock​ ​and​ ​IVR​ ​will​ ​forward​ ​the​ ​call​ ​to​ ​respective​ ​incharge’s​ ​private​ ​no​ ​during
scheduled​ ​hours.​ ​Call​ ​goes​ ​to​ ​voicemail​ ​if​ ​not​ ​attended​ ​and​ ​sms​ ​will​ ​be​ ​sent​ ​to​ ​the​ ​assigned​ ​staff.
Our​ ​application​ ​is​ ​perfect​ ​for​ ​institutions​ ​of​ ​any​ ​size​ ​and​ ​is​ ​specially​ ​designed​ ​to​ ​grow​ ​along​ ​with
your​ ​unique​ ​needs.​ ​Your​ ​very​ ​own​ ​customization​ ​too​ ​can​ ​be​ ​accomplished​ ​within​ ​timeline.
Business​ ​Benefits
Reception​ ​/​ ​General​ ​Enquiry
Office​ ​reception​ ​or​ ​admission
process​ ​-​ ​Manage​ ​efficiently
without​ ​missing​ ​enquiries
Patient​ ​Care
Student/Parent​ ​queries​ ​can
be​ ​managed​ ​through​ ​central
coordinator
Ambulance​ ​Request
All​ ​Complaints​ ​recorded​ ​and
forwarded​ ​to​ ​incharge​ ​with
required​ ​details​ ​for​ ​action
e-Consultation
Key​ ​aspects​ ​of​ ​placements
managed​ ​without​ ​changing
coordinator​ ​no
Direct​ ​to​ ​Doctor
Improved​ ​management​ ​of
Transport​ ​enquiry​ ​and
coordination
Branch​ ​Mgmt​ ​&​ ​Feedback
Periodic​ ​campaign​ ​to​ ​get
feedback​ ​and​ ​reviews​ ​for
everyone​ ​and​ ​branch​ ​ops
Email:​ ​sales@vyasaka.in​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​.​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​Website:​ ​www.vyasaka.in​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​.​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​Telephone:​ ​+91.996​ ​2255​ ​682