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H&R BLOCK
SOUTH HAMPTON OFFICE
Presented by:
Valerie Potts
Lila Schwarzbach
Timothy Gerritsen
Brett Lowers
Presented for:
Dr. Bruce Hartman
Dorothy Lirio-Casa
Vince Largo
Fall Semester
December 18th, 2009
MISSION STATEMENT
“Our mission is to increase H&R Block’s current
clientele base 10% by expanding our current tax
preparation services to accommodate college
students in the Benicia and Vallejo areas. It is
our goal to guide them with their tax and
financial needs throughout college and into their
future careers, by establishing long-term
relationships that will last a lifetime. Once the
“College Block Program” proves successful, we
foresee a national implementation of the
program within the next 5 years.”
EVOLUTION OF STRATEGY
 H&R Block originally proposed we focus on
the “Latino Blitz”
 Only 10% of individuals living in Benicia are
Hispanic or Latino
 “Latino Blitz” would not be applicable to the South
Hampton office due to low Latino demographics
 Bilingual brochures and tax professionals
 Other alternatives were explored
ALTERNATE PLANS
 Expansion of the School House Program
 College Block Program
 Best of Both
 Target Markets
 High school graduates
 College freshmen starting their collegiate career.
 Existing college students
 Professors
COLLEGE BLOCK
 The “College Block Program” was inspired
by the “School House Program”
 Potential commercial spin-off of the community
service based “School House Program”
 Follow-up of established relationship with high
school students, as well as completely new
relationships with college students
COLLEGE BLOCK
 The “College Block Program” offers:
 Flat fee of $40 per tax filing for college students
 Flat fee of $30 for students with a GPA of 3.5 or
higher
 A maximum income level will be established
 Discounted tax filings are available for students who
exceed the preset limit
 Discounted tax filings for professors
Dr Bruce Hartman
1 Morrow Cove
Vallejo, CA 94590
COLLEGE BLOCK GOALS
 Establish and maintain close relationships
with at least 10% college students at
participating colleges within the next 2 years
 See success in the program, and expand it
nationally by 2015
IMPLEMENTATION
 Implemented in colleges in the area such as:
 The California Maritime Academy
 Diablo Valley College
 St. Mary’s College
 Laney College
 Touro University
 Contra Costa Community College
 UC Davis
 Solano Community College
 College campus visits
 Presentations to students and professors
 Distribute flyers and coupons at presentations and
through email and snail mail
College Block Program
PLUS MINUS INTERESTING MATRIX
Plus Minus Interesting
Great new service +5 Not community based -3 Niche opportunity +3
Could help students across the
nation + 3
Possibly a high investment in "cost
cutting economic times" -4
We are in a decent position for a trial in
Benicia district. +3
Offers teachers a break +2 How many students file a full tax-
return? -3
Long-term relationship with
students +3
Potential huge market +3
16 -7 3
Total: +12
PORTER’S FIVE FORCES MODEL
CONCLUDING THOUGHTS
 In our opinion, based on our research, the
“College Block Program” as a strategy has
great potential across many different areas
as discussed in our strategic proposal
 The plan was created based on the limited
information provided, so it should be scalable
for local and nationwide implementation
Q & A

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14337671.ppt

  • 1. H&R BLOCK SOUTH HAMPTON OFFICE Presented by: Valerie Potts Lila Schwarzbach Timothy Gerritsen Brett Lowers Presented for: Dr. Bruce Hartman Dorothy Lirio-Casa Vince Largo Fall Semester December 18th, 2009
  • 2. MISSION STATEMENT “Our mission is to increase H&R Block’s current clientele base 10% by expanding our current tax preparation services to accommodate college students in the Benicia and Vallejo areas. It is our goal to guide them with their tax and financial needs throughout college and into their future careers, by establishing long-term relationships that will last a lifetime. Once the “College Block Program” proves successful, we foresee a national implementation of the program within the next 5 years.”
  • 3.
  • 4. EVOLUTION OF STRATEGY  H&R Block originally proposed we focus on the “Latino Blitz”  Only 10% of individuals living in Benicia are Hispanic or Latino  “Latino Blitz” would not be applicable to the South Hampton office due to low Latino demographics  Bilingual brochures and tax professionals  Other alternatives were explored
  • 5. ALTERNATE PLANS  Expansion of the School House Program  College Block Program  Best of Both  Target Markets  High school graduates  College freshmen starting their collegiate career.  Existing college students  Professors
  • 6. COLLEGE BLOCK  The “College Block Program” was inspired by the “School House Program”  Potential commercial spin-off of the community service based “School House Program”  Follow-up of established relationship with high school students, as well as completely new relationships with college students
  • 7. COLLEGE BLOCK  The “College Block Program” offers:  Flat fee of $40 per tax filing for college students  Flat fee of $30 for students with a GPA of 3.5 or higher  A maximum income level will be established  Discounted tax filings are available for students who exceed the preset limit  Discounted tax filings for professors
  • 8.
  • 9.
  • 10. Dr Bruce Hartman 1 Morrow Cove Vallejo, CA 94590
  • 11. COLLEGE BLOCK GOALS  Establish and maintain close relationships with at least 10% college students at participating colleges within the next 2 years  See success in the program, and expand it nationally by 2015
  • 12. IMPLEMENTATION  Implemented in colleges in the area such as:  The California Maritime Academy  Diablo Valley College  St. Mary’s College  Laney College  Touro University  Contra Costa Community College  UC Davis  Solano Community College  College campus visits  Presentations to students and professors  Distribute flyers and coupons at presentations and through email and snail mail
  • 14. PLUS MINUS INTERESTING MATRIX Plus Minus Interesting Great new service +5 Not community based -3 Niche opportunity +3 Could help students across the nation + 3 Possibly a high investment in "cost cutting economic times" -4 We are in a decent position for a trial in Benicia district. +3 Offers teachers a break +2 How many students file a full tax- return? -3 Long-term relationship with students +3 Potential huge market +3 16 -7 3 Total: +12
  • 16. CONCLUDING THOUGHTS  In our opinion, based on our research, the “College Block Program” as a strategy has great potential across many different areas as discussed in our strategic proposal  The plan was created based on the limited information provided, so it should be scalable for local and nationwide implementation
  • 17. Q & A