Inspireret af Lean, Agile metoder og forskning i motivation og produktivitet, får du viden og gode input til, hvordan du kan øge dit teams præstationer. Vi kommer blandt andet ind på: Hvorfor er motivation så vigtig, og hvad driver os mennesker? Hvordan formes adfærd (best practice)? Hvilke faktorer betyder mest? Hvordan kan du konkret hjælpe dit team med at udnytte sit fulde potentiale?

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Effective leadership for value-driven teams
Karolina Jackson-Ward, Product Manager for Projectplace

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• About Projectplace
• Lean and Agile principles
• What motivates people and why should you care?
• Shaping behavior – best practices
• Metrics that matter
• The role of the leader
Agenda

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Have you used Projectplace?

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registered users
Over 1 milj
Founded
as one of the world’s first
SaaS companies
1998
in people-centric
collaboration
Pioneer
uptime
99.97%
Average service
183,100number of projects

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Project
management
& execution
Team & task
collaboration
Document
collaboration

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Are you familiar with Lean and Agile?

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• Standardization
• Jidoka – right from me
• Communication
• Deliver the same or more
value to the customers
while minimizing effort
and waste
• Kaizen – continuous
improvement and learning
• Visual management tools
Lean

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Agile
• Reacting to and navigating
in an uncertain and
continually changing reality
• Strong elements from
Lean
• Self-organizing teams
• Rolling-wave planning
• Welcome change
• Focus on value, fast
learning and return on
investment

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The leadership
Operational
• Clarify goals and
behaviour
• Shape behaviours
Coaching
• Ask questions
• Conflict management
• Enable learning
Visionary
• Embody values
• Motivate
Transparent
• Communicate
• Support Jidoka

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Out of a 40 h
week – how
many hours are
waste?

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Dan Pink on Motivation
Motivation

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Low
motivation
will cause
Absences
Low quality
deliverables
Waste
Turn over of
staff
Bad attitudes
Lack of
communication
Lack of
learning
= It will
effect your
ROI

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Motivation

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Motivation
killers
Micro
management
Mistrust
Obscurity –
what’s the
target?
Insecurity
Lack of
feedback

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Motivation
enhancers
Self-organizing
teams
Autonomy
Clear and
communicated
targets
Work purpose
Intermittent
positive
reinforcement

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Visual motivation

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Connected to customer value

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Shaping behaviors
What does it mean?

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Anyone can be trained
• Common values
• Positive reinforcement
• A strong foundation to
facilitate negative feedback

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• Where are we?
• Where do we want to be?
• Concrete examples
Common values

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Positive reinforcement
• Why does it work?
• Focus on one area
• Identify good behaviors
• Often, little, public, direct
• Think clicker

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Negative feedback
• Build a foundation
• Use the values
• Choose your fights
• Timing - stress

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Measure and celebrate
Why and how should you measure?
Yves Morieux: How too many rules at work
stop you from getting things done

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Problems
• Measure the wrong thing
• Too many or conflicting KPI’s
• No direct link between work and KPI
• No insight into what we are measured on

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• Pick one KPI that is under your control
• Make the connection to the target obvious
• When are you there?
• Visualize
A solution

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An example
Clear, under our control, visual

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Which group do you think produced the
best work?

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Your job as a leader

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It all starts
with you
Educate -
exemplify
Listen – coach
Facilitate –
create calm
Communicate,
communicate,
communicate

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Know the overall
goal or vision
Understand
where you
are
What is the
next
target?
Test, learn,
and adapt
The improvement Kata
“Groundhog day”

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Current
Target
Vision
Incremental path to the vision
Experiment

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• Learn and practice coaching skills
• Learn to learn
• Find a coach/mentor
• Understand who you are
• What are your obstacles?
• Test, learn, and adapt
Develop your leadership

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• Leadership over management
• Visible work flows
• Clear goals and targets
• Communication and collaboration
• Transparency
Choose a tool that supports

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Thank You!