I been playing with different approaches to support the adoption of Office 365. This is a four step model that I'm considering.
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1. Adoption of Office 365
Success comes in four steps connected by teamwork
Define Plan Engage Measure
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2. Define a vision and identify
business scenarios
One of the most important
factors in driving adoption is to
define a clear, concise, and
comprehensive vision and
outline your desired business
scenarios.
A well-defined business vision
and list of targeted business
objectives will serve as your
guiding light and will also help
secure buy-in across your
organisation.
Define
Office 365 | Adoption | @buildbod | buildbod.com
3. Prioritise solutions and create
an adoption plan
Once you've established your
vision and have assessed your
business challenges and
opportunities, the next step is
all about mapping the
technology capabilities to your
targeted business goals and
prioritising the workloads that
will help you get there.
Plan
Office 365 | Adoption | @buildbod | buildbod.com
4. Commit resources and execute
the adoption plan
Raising awareness is an
essential step to driving
adoption as it informs, involves,
and inspires your users about
the business value that
technology can bring to their
day-to-day.
As you go about your work, you
need to remember to highlight
the vision and business
scenarios that you identified in
the previous adoption phase so
you can easily convey the
"What's in it for me?”
Engage
Office 365 | Adoption | @buildbod | buildbod.com
5. Measure, share success, and
iterate
As you move through your
adoption journey, it will be
important to continuously
consolidate feedback, assess
levels of success, and iterate
your approach through
identifying new business
scenarios, use cases, and
audiences.
After your solution launches,
you will need to measure how
well the technology has been
received and how usage relates
back to the success criteria you
established early on.
Measure
Office 365 | Adoption | @buildbod | buildbod.com
6. Business and IT need to work
together
Your adoption plan will be
more successful if you work
with your business as a team.
Your plan should involve the
people who are going to drive
and support the change
throughout the organisation:
• Business leaders and
stakeholders
• Change managers
• IT
• Champions
Teamwork
Office 365 | Adoption | @buildbod | buildbod.com
7. Office 365 | Adoption | @buildbod | buildbod.com
Define a vision and identify
business scenarios
Commit resources and execute
the adoption plan
Measure, share
success, and iterate
Prioritise solutions and
create an adoption plan
Teamwork
Adoption of Office 365
Success comes in four steps connected by teamwork
Editor's Notes
Adoption will be a measurement of success.
There are four key attributes of a successful adoption approach and your plan needs to be aligned with them.