1. Professional Summary
Core Qualifications
Experience
Education
Memberships
Lynn Smith
1535 Danbury Drive
Norcross, GA 30093
Home: 770-864-9115
Cell: 678-558-3163
Lynn.M.Smith328@outlook.com
Customer service technical support and exceptional people skills. Versed in trouble shooting and creative problem
solving.
Conflict resolution
Creative problem solver
Excellent communication skills
Courteous demeanor
Customer service
Strong customer relations
Energetic work attitude
11/2002 － Current
Tucker, GA
Customer technical support
Ricoh
Technical customer service. Average 30-45 calls per day for U.S customers. Assists customers through general
maintenance and programming digital multifunction copiers. Participate in corporate events for employees & their
families. Have used my art skills for creating kiosk for corporate technical trade shows.
03/1999 － 09/2001
Tucker, GA
Touch up artist and office management
Century Art
Adapted existing canvases by touching up canvases compositions, antiquing & framing. Earned managements trust to
responsibly open and close store. Oversaw all accounting, purchasing and sales force inventory & arranging inventory
for 4 sales districts.
05/1992 － 09/1995
Tucker, GA
Surface Mount Repair Technician and Department Lead
Barco Chhromatics
Repair test department printed circuit boards. Monitor inventory. Monthly activity reports. Customer service and accounts
receivables.
1999Bachelor of Arts: Georgia State University - Art
Atlanta, GA, USA
Studio Art degree with a concentration in Art Education and Ceramics
Deans List Winter 1997
Faculty Scholar 1997 Spring and Summer quarter
3.5 GPA
University of Georgia - Fabric Design
Athens, GA, USA
Member of Wonderroot, a non-profit to promote the art, music and film to those faced with struggles. Have taught
ceramics to children from war torn countries. Taught book making and print making to children from families with
substance abusive parent trying get their life back on track.