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Wa tourism 9 steps_ 2015
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Lynette Xanders
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Key steps to revolutionizing your tourism business.
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Wa tourism 9 steps_ 2015
1.
9 STEPS To Revolutionize
Your Tourism Business
2.
Consumer Research Brand
Posi2oning Workshop Facilita2on Brief Development Cultural Recalibra2on CEO Life Hacking
3.
4.
issues
5.
Not Knowing/Nurturing:
the Audience the Funnel the Lures the Brand the Tools
6.
Not Loving:
the Audience the Brand the Tools
7.
Misalignment: Fragmenta2on
Expecta2ons Roles
8.
ñ 256% inquiries ñ 110%
sales ñ 31% revenues In one year *different clients
9.
the plan
10.
Rethink Iden2fy
Ideate Inves2gate Evaluate Inspire Align Express Reassess 9
11.
RETHINK YOUR THINKING
12.
Customers ≠ Customers
13.
Inspired > Informed
14.
Guessing Is Expensive
15.
Brief = 80% solution (a
killer brief ignites magic)
16.
I D E
N T I F Y
17.
LIONS, horses & DOGS
18.
80/20 Love Money
19.
Nike = 1%
20.
focus on ‘who +
why’ (v. ‘how’)
21.
I D E
A T E
22.
DO + SAY
23.
point of stain
24.
hypothesize
25.
I N
V E S T I G A T E
26.
emotions drive
27.
context matters
28.
magnetic virtues rule
29.
E V A
L U A T E
30.
wall of fame/ shame
31.
measure have a goal
32.
identify the problem & key
levers
33.
I N S
P I R E
34.
“A single moment of human emotion
is enough to create a masterpiece” [Anne Sackville]
35.
simplify the complicated
36.
be loaded
37.
a l I
g n
38.
360° touchpoints
39.
war rooms
40.
workshops
41.
e x p
r e s s
42.
explore & nurture everything
43.
consistent voice & promise
44.
everything doesn’t have to do
the same job
45.
R E A
S S E S S
46.
regroup RECAP reconsider
47.
amend the brief rinse,
repeat
48.
summary notes
49.
show > tell cut
away follow the love
50.
ask me
51.
lynette@wildalchemy.com 20 67 55
68 00
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