international operations manager

1. LOUIS A. CASTRO
Cell No. 646-209-7588
New York NYC 10009-5612
Email Address: louis96castro1@aol.com
SUMMARY
As a Financial, Banking Global support professional front, middle, back office, trade process, general
ledger, reconciliation's, and global operations process. Excellent experience with commissions, payments,
reconciliation, brokers, allocation of trades, trade input, settlements, confirmations, day to day
investigations. Straight through processing, SSI's, Global FX, MM, Hedge or Mutual Funds, Securities,
Interest Rate Swaps, Fixed income, Derivative, Capital Markets, Equities products.
SKILLS
MS WORD, EXCEL, SWIFT, CHIPS, FEDS, Windows, WordPerfect, dbase, BASIC, MIDAS, AMS,
Wall Street Data Base, Reuters, Deal Input, UNIX ST400, Micros, Bloomberg, Access, PowerPoint,
IntelliMatch and IntelliTracs, PEGA, Portfolio Management System, ALERT, CORE02, MERVA,
Kapiti, Monarque, Doc Tracker, BART, CALYPSO, SPECTRUM, UNIX SHELL
Flexible to work evenings (1st
shift, 2nd
shift, 3rd
shift) or Out-of- town.
PROFESSIONAL EXPERIENCE
02/2012 – Present
DORAL BANK NY, New York
International Operation Specialist / Accounting III
Responsibilities & Duties:
• Manage the following;
• Responsibilities include the accurate completion of financial statements, performing
reconciliations of GL accounts, balance foreign currencies, USD, Nostro, Vostro, profit/loss,
holdings, accruals, trades, payments, processing accounting entries, data entry to general ledgers
and balances. Research and response to customer inquiries.
• FX process, Confirm, Settlements to SWIFT, CHIPS, FEDS, STP monitoring, FX options, FX
swaps, Currency Swaps and maintain an audit trail.
• Update SSI's-Standard Settlement Instructions, profit and loss, cash flow, as well as money
market and foreign exchange positions.
• Investigate and Analyzed problems; resolved reconciliation open items and investigations within
72 hours. Familiar with a variety of the field's concepts, practices, and international procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of tasks. May lead and direct the work of others.
• The Accounting Manager is responsible for all areas relating to financial reporting. This position will be responsible for developing
and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. The Accounting
Manager supervises five staff accountants and is responsible for managing the team to ensure that work is properly allocated and
completed in a timely and accurate manner. This position addresses tight deadlines and a multitude of accounting activities including
general ledger preparation, financial reporting, year-end audit preparation and the support of budget and forecast activities. The
Accounting Manager will have contact with senior-level Attorneys and the firm’s Executive Director and Controller which requires
strong interpersonal communication skills both written and verbal.

2. 09/2008 – 02/2012
BANK OF NEW YORK MELLON, New York
Accounting III
Responsibilities & Duties:
• Responsible for accurate completion of financial statements
• Performing reconcilement on holdings, accruals, global trades, MM, FX, Brokers, SWIFT,
CHIPS, FEDS payments, confirmations and cash balances
• Obtain and maintain a thorough understanding of the financial reporting and general ledger
structure. Ensure an accurate and timely monthly, quarterly and year end close.
• Ensure the timely reporting of all monthly financial information. Assist the Controller in the daily
banking requirements. Ensure the accurate and timely processing of positive pay transactions.
• Ensure the monthly and quarterly Bank Compliance activities are performed in a timely and
accurate manner. Supports budget and forecasting activities.
• Collaborates with the other finance department managers to support overall department goals and
objectives. Monitors and analyzes department work to develop more efficient procedures and use
of resources while maintaining a high level of accuracy. Advises staff regarding the handling of
non-routine reporting transactions. Responds to inquiries from the Director of Finance,
Controller, and other finance and firm wide managers regarding financial results, special
reporting requests and the like. Work with the Controller to ensure a clean and timely year-end
audit. Supervise the general ledger group to ensure all financial reporting deadlines are met.
• Assist in development and implementation of new procedures and features to enhance the
workflow of the department. Provide training to new and existing staff as needed.
• Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc.
• Work with each direct report to establish goals and objectives for each year and monitor and
advise on the progress to enhance the professional development of staff. Support Controller with
special projects and workflow process improvements.
• Researching and responding to customer inquiries. Data entry to general ledger. Processing
accounting entries. Researching global payments, and various accounting reconciliation's
03/2007 – 09/2008
HSBC BANK USA, New York & New Jersey
Reconciliation & Audit Request Specialist
Responsibilities & Duties:
• Day to day balancing of numerous Cash recons on daily basis in INTELLIMATCH. Interact with
Front, Middle and back office, Settlements, Fixed Income, securities, FX, FXO, MM, PM, DPG
daily to resolve breaks balancing of numerous Monthly Cash Recons, Extensive reconciling of
Euro/US cash accounts. Daily balancing of several stock record position accounts. Monthly
INTELLIMATCH balancing of several position custody recons. Daily monitoring of suspense
holding accounts INTELLIMATCH.
• Daily Incoming Audit requests from all major Auditors;
• (DELOITTE & TOUCHE LLP, ERNST & YOUNG LLP, KPMG LLP and PWHCOOPERS) Avoid duplication of
requests via fax, post, email and interoffice mail. Log requests on the Audit Confirm Log. Include
date received, date for which data is requested, products being considered, and note data trail, i.e.
forwarding to another party Identify client entities. Find acronyms in AIM, TREATS, CALYPSO
or SUMMIT; once the products and identify Acronyms, work with Front and Middle office in
creating the MTM statement reports. Follow up if a response doesn't come in a timely manner
requesting the MTM statement process of FX, FXO, MM, and PM, DPG. Look on HSBC net, run
COGNOS statement reports, look up trades in numerous systems, downloads in Excel and
WORD spreadsheets. Run MTM statement reports for clients will deliver as follow via fax, post,
email, interoffice, or as requested by client, in multiple formats. Log completion of audit request
on the Audit Confirm log.

3. 09/2004 - 03/2007
Morgan Stanley Dean Witter, NYC
Senior back office Operations support
Responsibilities & Duties:
• As a back office: Real time, confirmations date/value, sending documents, auto matching for
confirmations, litigations, payment flow, swift, chips, feds, accounting, reconciliation’s, auto
matching. Working within the Equity, Fixed Income, Derivatives products, and front-to-back
trade flow. Coordinate the implementation of systems release for applications within Financial,
Banking business unit’s front, middle and back office trade flow and liaison with the IT
developers on day-to-day operations and QA testing of commissions, payments, reconciliation,
brokers, allocation of trades, trade input in global FX, MM, settlements, Swift, CHIPS, FEDS,
Capital Market, Fixed Income, and Derivatives products. Compile QA testing specs and provide a
new issues and functionality for release into production.
02/2003 - 09/2004
HSBC, New York & New Jersey
Business Analyst Support Specialist
Responsibilities & Duties:
• Support Global Treasury Trades Services, also developed high-level feature sets, detailed use
cases and systems specification for trading applications for the Global Trading Desks. Write
business specifications and Liaison between business users, developers, infrastructure technicians
and quality assurance testers in support of application troubleshooting, project, enhancement
efforts. Development integration of business requirements for all projects across all work streams
Front, middle and back office. (SDLC, Reference data, MIS, Data Capture, GL, Testing,
Reconciliation, Clearance and Settlement, Statements, Infrastructure and Corporate Reporting).
Create detailed test plans and test cases for the testing of the new solution, including plans for
parallel testing. Document the detailed requirements for the proposed solution and work with all
groups to obtain consensus and approvals.
01/2000 - 01/2003
National Australia Bank, New York
Treasury Operations Analyst
Responsibilities & Duties:
• Maintenance of the daily settlements and P&L calculation, Income and Risk Report involving up-
to-date financial activities, liquidity gap, foreign exchange and Interest Rate Swaps, Derivatives
positions, mark-to-market of securities and Derivatives portfolio, and implementation of
valuation models. Confirming payments, weekly reconciliation of brokers, allocations of trades,
as well as data input in global FX, MM ops, MBS, Credit derivatives, Capital Market, Options,
Commercial loans, Swift, CHIPS, and FEDS. Compiled rates for Spot/Forward statements mark-
to-market and revaluation. Involve in reconciliation and investigations. Expertise with Alert, Euro
clear Governments, DTC, Bonds, MIDAS, Montran, Kapiti, IQ Financial Systems, Access.
• EDUCATION
Hunter College (CUNY), New York Economics
A I B (American Institute of Banking), New York City
Certificate Program -International Banking, Policies, and Procedures
Fluent in Spanish-Advanced