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Lori K Ingraham
9723 Shell Rock Road, La Porte, TX 77571 | 713-259-6688
lori.ingraham@gmail.com | https://www.linkedin.com/in/lorii
“Lori never leaves a project
that has not been made
better with her
organizational skills, her
experience, her originality,
her enthusiasm, and her
incredible ability to bring a
team together to get the job
done.”
Théres W. Stiefer, Ed.D.
Director
Executive Education
Walton College of Business
University of Arkansas
“Mrs. Ingraham is smart,
knowledgeable, and
confident in mastering the
software programs we
employ. She shows strong
initiative to help the overall
goals of the office [and]
holds all the information
needed at her fingertips.”
Richard Ayers
Associate VP
Academic Affairs Development
OSU Foundation
Summary of Qualifications
 Twenty years administrative support experience
 Professional and efficient verbal/written communication skills
 Exceptional organization and analytical abilities
 Advanced computer aptitude specializing in reports, presentations, formatting, proofing, mail
merge, and spreadsheet design
 Pleasant and courteous customer service demeanor
 Effectively builds productive working relationships
Personality Attributes
 Enthusiastic
 Personable
 Dedicated
 Resourceful
Computer Proficiency
 Typing – 97+ wpm
 Data Entry – 16,000 kph
 Microsoft Windows
 Microsoft Office Suite
 Intuit Quicken and QuickBooks
 Raiser’s Edge alumni/donor database
 BASIS customized university accounting and
payroll system
 SciQuest procurement software
 Qualtrics web-based survey development
Education
 University of Arkansas Transfer to online degree program
Bachelor of Science, Educational Studies
 Oklahoma State University Transfer to University of Arkansas
Bachelor of Science, Elementary Education
Employment History
University of Arkansas 2012 – 2016
Fayetteville, AR
Administrative Specialist II – Walton College Conference Hub
Administrative and fiscal support: purchasing, payables, receivables, expense tracking, travel
arrangements, and monitoring ongoing operational projects. Develop office procedures,
create/maintain office organization, event support, and customer service.
Executive Assistant/Office Manager – ALPFA Institute
Served as on-site staff for off-site executive personnel: coordinate executive education seminars
involving location selection, presenter and attendee travel and accommodations, and producing
presentation material, quarterly Board meeting minutes, general administrative support
Oklahoma State University Foundation 2006 - 2009
Stillwater, OK
Development Assistant/Stewardship and Donor Relations
Comprehensive support in securing private funds for Oklahoma State University. Facilitate campus
visits and donor events, work with College Deans and support staff in day-to-day as well as special event
planning and preparation, assist with prospect identification and activity reporting, and maintain
confidential donor database.
Resume - Lori K Ingraham page 2 of 2
“…band camp misses you!
I’m so grateful for all the
templates and how-to’s you
bequeathed to me. The girls
in the music office are in
constant awe of your
organization and
documentation.”
Kim Jones
Director
Community Music School
University of Arkansas
“Lori has outstanding skills
and readily learns new skills
for the benefit of the audit
department and the firm.
She has an intense desire to
do everything possible for
the firm to be successful.”
James Taylor
Partner & Senior Advisor
Hogan Taylor LLP
"…Lori was one of our top
three students. She excelled
in her contributions to class
discussion, written work, and
oral presentations. [She] did
very thorough work for her
own satisfaction and
learning.”
Martha Olsen
Adjunct Professor
Oklahoma State University
Oklahoma State University 2002 – 2003
Stillwater, OK
Staff Assistant/Supervisor
Supervise full time employees and work study students within the Financial Aid data entry and file room
sections. Conduct staff training, update policy and procedures, monitor staff accuracy in student
financial data entry, coordinate assignments to meet department time and quality requirements,
streamline paper flow, and oversee departmental mailings and emails to over 15,000 students.
Previous Experience
 Office Manager, Executive Assistant and Assistant Staff Consultant (CPA and financial consulting)
 Executive Assistant (manufacturing, commercial real estate)
 Marketing Communication Specialist, Indirect Distribution Specialist, Sales Training Coordinator,
Administrative Assistant (telecommunications)
 Software, Hardware and Administrative Project Consultant
 Executive Assistant, Group Sales Secretary, Reservations Clerk (golf and tennis resort)
 Data Entry Specialist (financial services)
 Transcription Clerk (insurance)
Previous Employment Highlights
 Organized and streamlined day-to-day practices increasing productivity. Provided student training
to enhance customer service. Conducted a thorough review of budget categories, determined a
way in which to better group expenses. more accurately reflect spending on client conferences,
travel, and administration resulting in adjustments to client fees, and creating a more accurate
budgeting.
 Developed and presented mail merge training to Foundation and University support staff.
 Managed software training center for a national computer retail center. Conducted on-site training
as well as custom training for executive personnel at Phillips Petroleum.
 Assisted motor remanufacturer with accounting automation, computer hardware and telephone
system evaluation, purchase, installation and employee training.
 Developed and implemented a cost accounting system and provided weekly cost-out figures for a
$400,000 industrial engineering consulting project. Promoted to professional position assisting
consultants with field research, data compilation, and installation of work measurement systems.
 Assisted in the development of a new telecommunication distribution channel using independent
long distance sales representatives. Member of team that developed policies, procedures, payment
processes, marketing materials and a customer support group. Assisted in development and roll out
of U.S. Open prepaid calling card (one of the first value-added calling cards introduced in the U.S.)
Activities & Organizations
 Oklahoma State University Non-Traditional Student Organization
 Tulsa Junior Achievement
 Camp Fire Girls
 Pianist, Quilter
Volunteer Opportunities
 Elmdale Elementary School Springdale, AR
 Stillwater Middle & Highland Park Elementary Schools Stillwater, OK
 St. John Medical Center, Methodist Manor & Children’s Medical Center Tulsa, OK

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LKI Resume 11-2016 (comments)

  • 1. Lori K Ingraham 9723 Shell Rock Road, La Porte, TX 77571 | 713-259-6688 lori.ingraham@gmail.com | https://www.linkedin.com/in/lorii “Lori never leaves a project that has not been made better with her organizational skills, her experience, her originality, her enthusiasm, and her incredible ability to bring a team together to get the job done.” Théres W. Stiefer, Ed.D. Director Executive Education Walton College of Business University of Arkansas “Mrs. Ingraham is smart, knowledgeable, and confident in mastering the software programs we employ. She shows strong initiative to help the overall goals of the office [and] holds all the information needed at her fingertips.” Richard Ayers Associate VP Academic Affairs Development OSU Foundation Summary of Qualifications  Twenty years administrative support experience  Professional and efficient verbal/written communication skills  Exceptional organization and analytical abilities  Advanced computer aptitude specializing in reports, presentations, formatting, proofing, mail merge, and spreadsheet design  Pleasant and courteous customer service demeanor  Effectively builds productive working relationships Personality Attributes  Enthusiastic  Personable  Dedicated  Resourceful Computer Proficiency  Typing – 97+ wpm  Data Entry – 16,000 kph  Microsoft Windows  Microsoft Office Suite  Intuit Quicken and QuickBooks  Raiser’s Edge alumni/donor database  BASIS customized university accounting and payroll system  SciQuest procurement software  Qualtrics web-based survey development Education  University of Arkansas Transfer to online degree program Bachelor of Science, Educational Studies  Oklahoma State University Transfer to University of Arkansas Bachelor of Science, Elementary Education Employment History University of Arkansas 2012 – 2016 Fayetteville, AR Administrative Specialist II – Walton College Conference Hub Administrative and fiscal support: purchasing, payables, receivables, expense tracking, travel arrangements, and monitoring ongoing operational projects. Develop office procedures, create/maintain office organization, event support, and customer service. Executive Assistant/Office Manager – ALPFA Institute Served as on-site staff for off-site executive personnel: coordinate executive education seminars involving location selection, presenter and attendee travel and accommodations, and producing presentation material, quarterly Board meeting minutes, general administrative support Oklahoma State University Foundation 2006 - 2009 Stillwater, OK Development Assistant/Stewardship and Donor Relations Comprehensive support in securing private funds for Oklahoma State University. Facilitate campus visits and donor events, work with College Deans and support staff in day-to-day as well as special event planning and preparation, assist with prospect identification and activity reporting, and maintain confidential donor database.
  • 2. Resume - Lori K Ingraham page 2 of 2 “…band camp misses you! I’m so grateful for all the templates and how-to’s you bequeathed to me. The girls in the music office are in constant awe of your organization and documentation.” Kim Jones Director Community Music School University of Arkansas “Lori has outstanding skills and readily learns new skills for the benefit of the audit department and the firm. She has an intense desire to do everything possible for the firm to be successful.” James Taylor Partner & Senior Advisor Hogan Taylor LLP "…Lori was one of our top three students. She excelled in her contributions to class discussion, written work, and oral presentations. [She] did very thorough work for her own satisfaction and learning.” Martha Olsen Adjunct Professor Oklahoma State University Oklahoma State University 2002 – 2003 Stillwater, OK Staff Assistant/Supervisor Supervise full time employees and work study students within the Financial Aid data entry and file room sections. Conduct staff training, update policy and procedures, monitor staff accuracy in student financial data entry, coordinate assignments to meet department time and quality requirements, streamline paper flow, and oversee departmental mailings and emails to over 15,000 students. Previous Experience  Office Manager, Executive Assistant and Assistant Staff Consultant (CPA and financial consulting)  Executive Assistant (manufacturing, commercial real estate)  Marketing Communication Specialist, Indirect Distribution Specialist, Sales Training Coordinator, Administrative Assistant (telecommunications)  Software, Hardware and Administrative Project Consultant  Executive Assistant, Group Sales Secretary, Reservations Clerk (golf and tennis resort)  Data Entry Specialist (financial services)  Transcription Clerk (insurance) Previous Employment Highlights  Organized and streamlined day-to-day practices increasing productivity. Provided student training to enhance customer service. Conducted a thorough review of budget categories, determined a way in which to better group expenses. more accurately reflect spending on client conferences, travel, and administration resulting in adjustments to client fees, and creating a more accurate budgeting.  Developed and presented mail merge training to Foundation and University support staff.  Managed software training center for a national computer retail center. Conducted on-site training as well as custom training for executive personnel at Phillips Petroleum.  Assisted motor remanufacturer with accounting automation, computer hardware and telephone system evaluation, purchase, installation and employee training.  Developed and implemented a cost accounting system and provided weekly cost-out figures for a $400,000 industrial engineering consulting project. Promoted to professional position assisting consultants with field research, data compilation, and installation of work measurement systems.  Assisted in the development of a new telecommunication distribution channel using independent long distance sales representatives. Member of team that developed policies, procedures, payment processes, marketing materials and a customer support group. Assisted in development and roll out of U.S. Open prepaid calling card (one of the first value-added calling cards introduced in the U.S.) Activities & Organizations  Oklahoma State University Non-Traditional Student Organization  Tulsa Junior Achievement  Camp Fire Girls  Pianist, Quilter Volunteer Opportunities  Elmdale Elementary School Springdale, AR  Stillwater Middle & Highland Park Elementary Schools Stillwater, OK  St. John Medical Center, Methodist Manor & Children’s Medical Center Tulsa, OK