1. Lois E. Guenthoer
43578 Popes Creek Square CELL: 703-608-9325
Lansdowne, VA 20176 EMAIL: loieguenthoer@glassmile.net
Clearance Level: TS/SCI with full scope polygraph and current BI from CIA
Professional Profile
Multi-disciplined officer with a strong background in personnel management, training
support and course facilitation. Confident with customers at all levels. Demonstrated
team player in a fast-paced and demanding work environment. A customer service-
oriented self-starter who balances priorities and meets deadlines.
Contract Positions
Training Technology Support Specialist Abraxas-Global Defense
Training Administer Jan 2016 – Present
- Prepare and present program briefings to students on class day one.
- Provide class support including, monitoring class enrollment, analyzing
enrollment trends, sending student welcome letters, setting up the classrooms
and recommending needed changes to course delivery schedule.
- Conducting outreach for under-enrolled classes, closing classes and assigning
course credit.
- Providing training management services for all class runnings including,
preparing the annual course schedule, obtaining classrooms, recordkeeping,
maintain visitor access and laptop approval, delivery and storage of instructor
materials, preparing course rosters and certificates.
Training Technology Support Specialist Xebec Global Corp.
TAG Team Feb 2015 – Dec 2015
- Provide start to finish support to students (primarily Intel Community
personnel) encompassing scheduling, confirming and canceling/rescheduling
students on a daily basis for all classroom-based courses. This is done through
email, fax or though the AGILE course registration process to include verifying
clearances for approximately 40-45 students per iteration.
- Answer approximately 100 questions or more per week training registration
related both online, phone on both unclassified and JWICS.
- Maintain and distribute the course calendar and extensive and detailed student
rosters and provide to course PMs in a timely manner.
- Maintain currency of all course information, documentation, and related
content and provide updates of all to webmasters for posting on the ONCIX
website.
Intel Education – Subject Matter Expert (SME) - General Dynamics

2. Education and Development Team Apr 2012 – Aug 2013
- Make/maintain contacts with experts from industry and academia to identify
ability to meet customer’s training needs.
- Observe relevant classes to assess content and style
- Back up other training officers in handling training requests; the Officer
responsible for the uLearn register database for all training classes offered,
responsible for delivering credit when class is complete
Very adept in juggling last-minute emergency crunch class changes; i.e.,
cancelations, swapping of class dates and students, changes in roster, etc.
- Responsible for writing and typing of all cables to the field as a result of the
weekly Personnel Evaluation Management (PEMS) meetings
- Was briefed for the Executive Order 12333, attended Sharepoint training
- Set up/coordinated special runnings of various courses
- Created a Mock Panel Course for HR and Training
Intermediate Trainer CACI
Education and Development Team Nov 2009 – Apr 2012
- Maintain network of contacts to facilitate procurement of relevant
expertise.
- Consult with senior educators to review appropriate teaching
documentation.
- Attended COGNOS (HR) training
Training Officer Jan 2009 – Nov 2009
- Provide guidance on standard training practices, regulations, policies
and procedures.
- Provide support for ENROLL training requests, TAS; brief new officers.
- Distribute and track all program calls.
- Serve as training advisor providing guidance to customers on academic
sponsorship programs
- Performance award from CACI
Central Intelligence Agency Positions
Thirty-one year career working in three Directorates, with a concentration on the NCS,
beginning as an executive secretary and achieving the rank of Personnel Evaluation
Management Officer (PEMS). During this period, I held the following positions:
Personnel Evaluation Management Officer – NCS April 2007 – Oct 2008
Provided career counseling to personnel
Provided guidance on all PEMS-related issues
Conducted written communications (cables) with field personnel
Posted vacancies into an Agency vacancy database for my area of responsibility
Panel Support Officer – NCS Sept 2005 – April 2007

3. Performed all panel preparations for all grade levels
Created and forwarded all memos of recommendation for promotion to HR
Chaired evaluation panels and recorded all panel feedback
Completed the NCS Cable Formatting and Writing Workshop – Certified
Completed Star base Use and Star base Text Search Courses
Performance Appraisal System (PAS) for HRO
Winning for Leaders, Managing Inclusion
Training Support Administrator – DS&T April 2003 – Sept 2005
Course coordinator/facilitator for FBIS Orientation; prepared all materials;
created/managed an agenda of approximately 30 speakers per course running; delivered
course credit
Registered, set up for and proctored COTR courses
Completed COTR Acquisition (CAT 1) Training,
Global Support Orientation
Program Support Officer – DS&T Aug 2000 – April 2003
Welcomes/briefed new employees of all levels
Attended weekly meetings to advise/update the Office Director and PERS Officer of any
vacancies, applicants for vacancies
Published and tracked all internal and external vacancies; arranged all interviews of
candidates and potential new hires
Completed the courses – Understanding Compensation Reform Workshop and Dealing
Effectively With Difficult People
Reports Assistant in Latin America – NCS Nov 1997 – Aug 2000
Completed/certified in the Ops & Field Intel Reporting Course (1999) – Collection
Management Course (Reports)
Contract Support Assistant – DS&T Oct 1994 – Aug 1997
I supported the contract team by finalizing contracts, completing modifications, worked
with award fees and contract settlements. To better understand procurement policies,
procedures and regulations, I certified in an entry-level course of the FAR. I prepared and
maintained the contract files.
Completed/certified in Contract Familiarization, Federal Contracting and American
Society of Access Professionals.
Administrative Support – DI PEMS July 1993 – Sept 1994
Admin Assistant – typical admin duties
Completed Supervisory and Management Skills for Secretaries, Effective Speaking
Employee Spouse Program Feb 1991 – July 1993
Worked for the Drug Enforcement Agency in Atlanta, Georgia.

4. Training and Language Officer – DI Nov 1987 – June 1990
Processed all training requests, travel orders and accountings related to training
Maintained the training database
Administered a language incentive program tracking each DI officer’s (approx. 150
Officers) languages
Maintained a spreadsheet of when each officer was due to test in each language and sent
reminders
Served as conference coordinator and Executive Dining Room Coordinator –
coordinated/completed all accountings for planned functions in the Executive Dining
Room
NCS Professional Intel Analyst Training Program – May 1983 – Nov 1987
Certified – NCS (To include 3 years on a European Desk)
Analyzed, researched, prioritized effectively, problem solved while working several
tasks with minimum supervision.
Completed/certified one year Intel Analyst/Records Management training program
Completed transliteration courses in four different languages
Secretary/Group Chief Secretary – NCS Feb 1976 – May 1983
Produced finished correspondence to the highest levels of the Agency
Took/transcribed shorthand from the Group Chief and the Deputy Group Chief
Gathered and distributed sensitive documents while working on sensitive projects during
this time
Was responsible for the supervision/mentoring of Branch secretaries
Completed during this time: Effective Written English, Effective Employee and
Proofreading
Education
Associate of Science, Robert Morris University, Pittsburgh, PA
Professional Development
Core Agency training skills and management courses: Executive Order 12333, Managing
Inclusion, Winning for Leaders, Effective Speaking, Managing Work Under Pressure,
Operational Records (Records Mgmt), Central Files (Records Mgmt), Clandestine
Operations Familiarization (COFC), Operations and Field Intel Reporting Course
(Reports Course/CMO), Performance Evaluation Workshop (PAR – HR), Effective
Employee, Effective Written English, Supervisory and Management Skills, Proofreading
Computer Skills
Familiar with Agency and NCS systems and databases, to include Microsoft Outlook,
Lotus Notes, uLearn, TAS, SABA, Excel, SharePoint, Word, StarBase User and Text
Search, EMS (cable formatting and writing) and Aevis
Awards
Meritorious Unit Citation CIA Exceptional Performance Awards