1. 1 | P a g e
Nelia van der Wal
+27 82 897 4520, Nvanderwal1709@gmail.com
Career Objectives
To continue mycareerwithan organizationthatwill utilize myMANAGEMENT,SUPERVISION &
ADMINISTRATIVEskillstobenefit mutual growthandsuccess.
Education
UNISADegree:
Bachelorof Commerce Marketing 2014
UNISACertificates:
Fundamental accounting 2000
AnalysisandInterpretationof FinancialStatements 2001
UniversityofLondon – WeyCollege Certificate
Financial ManagementinRural development 2001
MENTORNET Certificates:
Facilitatorslearningusingavarietyof givenmethodologiesUnitstandard117871 2013
ConductoutcomesbasedassessmentUnitstandard115753 2013
Performone onone trainingonthe job(Coaching) Unitstandard117877 2013
MentoringlearnersabouttheirlearningassessmentandrecognitionopportunitiesUnitstandard
117874 2013
Institute of Sport
Assessor 2015
Secondary Qualification– Lichtenburg High School
Grade 12 1987
CoursesAttendedESKOM Academy of Learning
ProjectManagement
SHE Training
ISO9001:2008
OHSAS18001
2. Computer Skills
MicrosoftWord, Excel,PowerPoint,Outlook,Internet
SAPPPM/Sharepoint/Hyperwave
Professional Registration
Education Training and DevelopmentPractice SETA
Facilitator/Coach/MentorandAssessor
Summary of positions held
ProjectManger NTIP
ProjectManager Institute of Sport
CFO (acting)/FinancialManager DFR EngineersPTYLTD
ProjectTeamLead – Trainingand SkillsDevelopment ESKOM
ProjectTeamLead – BusinessanalysisSkills Trainingand Development EverestDevelopment
National ProductandMarketingManager Saltor
National ProductandMarketingManager PetzetakisAfrica
Specialist:Sponsorship,Advertising,Promotions,ExhibitionsPRandGeneral Marketing Landbank
Headof Sales/ActingAreaManager Landbank
Regional SalesCo-ordinator Landbank
Portfolio/KeyAccountManagementConsultant Landbank
Facilitator/trainer Landbank
PersonalAchievements
Lead Teammember– (PMO) ProjectOffice roll outNational ESKOMproject
ProjectManage National Roll outOf Clerkof workprogramme Eskom
CoordinatingNationalroll outof all ProjectControl Manual Training
ProjectManager of the exhibitionatthe 2006 International MeatCongress –Brisbane Australia
ProjectManager of the 2008 International meatcongress –Cape Town SouthAfrica
3. 3 | P a g e
Mentor forLandbankMarketing and EskomProjectManagement staff
SuccessfullysetupaMarketingdepartment
Personalattributes
Strongprioritisationandtime managementskillswithpractical focusonmeetingdeadlines
Flexible andpositive attitude tochange
Focuson accuracy andattentiontodetail
Excellentlistenerand communicator,effectivelyconveysinformation
Successful trackrecordin makingsignificantcontributiontobusinessgrowth
Service orientatedattitude andgreatcustomerfocusskills
Able tomanage,developandmotivate people - Provenleadershipskill
Summary of Core Skills
ProjectManagementexperience –7 years
Trainingandskillsdevelopment experience –4 years
Newbusinessdevelopmentnegotiationskills
Keyaccount andrelationship managementexperience
Successfullymanagedsalesteamsat27 Branchesnationally
Above average publicrelationsskills –successfullybuildrelationshipwithCEO’s/Ministers/MD’s
Excellentadministrationskills
Excellentcommunicationskills
Excellentsalesandmarketingskills –18 years’experience
RegisterETDPSETA Facilitator/Mentor/Coach/Assessor
International andnational EventProjectManagementskills –18 years
Employment History
Current - NTIP – National ToolingInitiative Programme
Manage the StudentProgressReportsforthe sitesallocated
Tutor and guide lecturersduringtheoryandpractical training
Manage,guide and assistsitestosetand achieve targetdates
Control the executionof mini-tasks,integratedtrainingandworkpiecesonsitesbymeansof
the IntegratedReport
Manage and supportsitesduringOn-The-Jobtrainingphases.
Evaluate anddeveloplecturersandotherstaff membersonsite.
4. Ensure that procurementonsite iscarriedoutso that sitesdonot lack anyresources.
Ensure that machinesare usedoptimallybymeansof the DailyPlanner.
Institute of Sport
Contract – 3 Months – June – August2015
Accreditation andapproval of programmesatthe differentSETA
QualityManagementSysteminplace andmaintained
Healthand Safetyduties
ProjectManagementdutiespertraininginitiatives
HR duties
Financial duties
Mikvak Project Development(projectdevelopmentandtraining)
6 weekscontract
Development of staff to fulfil a specific role
Coaching of staff to meet output expectation
Assisting staff in acquiring new skills as an additional responsibility
Development and Introduction of new systems
Design office templates
Assisting newly appointed Office Manager to restructure the office
Employer1 -DFR EngineersPty LTD (ConsultingElectrical DesignEngineers) - CFO (acting)/
Financial Manager/Office Manager
September2014 – February2015
Reasonforleaving: Retrenchment
Financial Management – Group
Debtors Management - Group
Human Resources Management - Group
Management of Financial Office
Office Management
Project Management
Sales and Marketing
Employer2 – Eskom(Service sector- Energy) - Project Team Lead
July2012 – April 2014
Reasonforleaving:ContractExpired
Experience with Discretionary Funding opportunities - Learnerships, Skills Programmes,and
Internships
Experience with Submission of the Workplace Skills Plan and Actual Training Records
Knowledgeof trainingpractices;SETA experienceemphasisondevelopingtraininginline with
NQF standards Proficiency
Set up of a training national user group (TNUG)
Manage the Training National User Group and implement decision made
Ensure the smooth running of the courses
Project management of mass roll out of 7 PCMcourses nationally
5. 5 | P a g e
All Logistical arrangement for national training roll out
Ensure that course documentation,includingintendedlearningoutcomes,isclearlyspecified
and that any course changes go through the appropriate approval procedures
Ensure that booklets/materials and the training sandbox site are ready when required for
facilitators of the course
Deal with questions and problems which arise related to the course
Work with the relevant project offices to create efficient systems to support the course
Act asa communicationchannelbetweenthe relevantprojectoffice,the facilitators,teaching
the course and the team, informing them on course matters, especially dates
Ensure that the course is being run in accordance with general departmental guidelines
Liaise closelywith the assessment coordinator for the course to ensure the smooth running
of the course overall
Contribute to the moderation process for final course results
Ensure that staff teaching the course are clearly informed about what is required of them
through inductions and/or individual meetings as appropriate
Provide on-goingguidance tofacilitatorsteachingthe course anddeal withanyquestionsand
problems
Monitor the progress of the course and provide feedback to teaching staff if required
Encourage staff teaching the course to exchange ideas and provide support for each other
Help provide assessment briefing and standardization support for facilitators
Update/improve booklets,relatedmaterialsandthe trainingsandbox site on a regular basis
Collect feedback to identify areas for major improvement and lead the process to seek
approval and funding to support any recommended changes
Oversee the implementation of any approved projects
Collectfeedbackonthe course fromavarietyof sources,includingstudents,staff,andstaff in
otherdepartments,inordertoidentifyareasforimprovement,bothinterms of syllabusand
materials design and administrative systems.
Ensure that the course complieswithanygeneral requirementsspecifiedbythe department.
Deal withanyproblemsidentifiedwithrespecttocourse deliverybyeitherprovidingfeedback
to the staff member concerned, or reporting the problem to the relevant manager.
Support the quality assurance of other courses within the team by providing constructive
feedback on course materials and assessments in development
Analyse feedback and statistical data and report on the course each year
Identify any general training needs related to the course and pass the information to the
project office
Identify any large scale development needs and bid for development time as appropriate
Actively participate in the planning and development processes within the team
Take on supporting administrative duties with respect to other courses as required.
Where appropriate, take on project development work to support the achievement of the
team’s aims.
Employer3 - EverestDevelopmentProjects (ProjectDevelopment) - ProjectTeam Lead
March 2011 – June 2012
Reasonforleaving:ContractExpired
Project manage newly develop training courses
Manage pilot roll out sessions – project management training courses
Ensuringthat a certifiedfacilitatorthathas detailedknowledge of the businessenvironment
and training material deliver the train-the-trainer session to potential facilitators.
6. Directing the training feedback to the relevant subject matter expert (SME) for review and
follow up to ensure changes are incorporated in all of the training material content.
Ensuringthatthe train-the-trainerfacilitatorinformsthe projectmanagementoffice (capacity
enhancement lead) of the outcome of each trainee facilitators’ evaluation
Requesting that the Eskom academy of learning provides additional facilitator candidates, if
any of the facilitators are found to be unsuitable to become facilitators.
Coordinatingwiththe Eskom academyof learningto ensure that the competencyprofilefor
the facilitators and other relevant data is captured and that this person is registered and
certified if applicable as a facilitator.
Monitoringthe statusof certificationrequestthroughrequestingcertificationstatusfeedback
from the project management office/Eskom academy of learning.
Evaluate reportcompletenessandqualityagainsttrainingstandards,policies,proceduresand
guidelines.
Evaluate report for execution of IDP’s against maturity levels
Determine the completeness of the report and collate data from external stakeholders and
consolidate and distribute the reports.
Identifycorrectiveactionsforincompletereportsandescalate withthecapacityenhancement
manager.
Employer4 – Saltcor (Manufacturing) - National Product and MarketingManager
January2010 – June 2010
Reasonforleaving:Personal reasons
Tracking sales data
Maintaining sales data base
Preparing Sales and related sale reports
Maintain research database
Coordination of email mailing lists
Social media coordination
Staff
Logistics
Warehouse functions
Employer5 – PetzetakisAfricaPty Ltd (Manufacturing) - National Product and MarketingManager
January2009 – September2009
Reasonforleaving:Retrenchment
Corporate social investment management
Event management
Market research – internal/external
Align, develop and support the marketing strategy plan
Manage media relations
Manage the advertising agency
Manage media schedule – briefing, liaising, ROI
Training
Manage the marketing budget
Accountability for all marketing activities above and below the line
Brand management – draft, implement and control
7. 7 | P a g e
Constant rebranding and updating web page
Customer relationship management
Sponsorship and exhibition management
Develop and plan the exhibition
Design and create according to specs received
Negotiations
Project manage the event
Networking with key stakeholders and clients
Employer6 – Landbank – Land and Agricultural Bank of South Africa (Agricultural Finance)
January2005 – January2008 – SpecialistMarketingetc
Development and execute fundraising plans
Secure financial support for various projects
Built relationships with sponsors
Build long term relationships with sponsors
Administration of incoming and outgoing funds
Allocation of incoming funds to the different projects
Prepare and present to potential sponsors
Oversee sales performance of 27 branches
Manage the golf4all sponsorship together with the Proshop in Woodmead
Develop and implement advertising strategy
Determine product advertising needs and opportunities
Devise media schedules
Ensure continuity of all media and material with corporate image
Monitoring and evaluation of objectives achieved
Measure the impact of advertising spend
Manage in branch digital communications
Oversee sales campaign
Event and exhibition management
Ensure effective layout of exhibition
Product launch management
Brand management
Pro duties at shows, congresses and events
Develop and implement sponsorship strategy
Ensure sponsorship is in line with corporate strategy
Measure impact of sponsorships
Develop a database for all sponsorships
Decide onbestpromotional itemsthatwill addressneedsandaddvalue amongstclientbase
Oversee design and production of promo items
Identify promotional and advertising requirements
Oversee the commissioning of product brochures and product literate form design to print
Manage all cost items budget
Manage 5 corporate suites around the country
Establish and maintained a motivate, action orientated working environment for staff
Manage staff effectively, evaluate performance and evaluate training needs
Communicate effectively internally and externally
Manage call centre
Employee development, mentoring and training
8. January2004 – December2004 – Headof Sales/ActingAreaManager
Manage balance sheetstructure aimedatprovidingfocuswhensellingproductsto
maximisesprofitareas
Manage income statementaimedatmaximisingprofitabilitythroughananalysisof costof
funds,pricing,income sourcesandexpenditure
Provide strategicsupportbyliaisingwithsupportdepartmentaimedatprovidingworldclass
clientservice
Applymanagementprinciples,planning,organising&controllingstaff
Employee development,mentoringandtraining
Ensure continuousbusinessprocessimprovements
Oversee implementationof systemsandinternal control like policiesandprocedures
Prepare andimplementbusinessplan
Ensure loanbookgrowth
Managementof budget
Establishandmaintainedamotivate,actionorientatedworkingenvironmentforstaff
Manage staff effectively,evaluateperformance andevaluatetrainingneeds
Communicate effectivelyinternallyandexternally
January2001 – December2003 – Regional SalesCoordinator
Conduct training and development needs analysis
Liaise with national sales co-ordinator regarding training material and sessions
Provide training and guidance to sales staff
Provide coaching and mentoring to sales staff
Managing performance of sales consultants in 8 branches – 40 staff members
Development of sales staff
Participate in sales staff appointments
Ensuring productive and efficient sales staff
Optimum management of sales recourses
Actively managing under performance
Monitor daily sales activities
Developing and managing sales targets
Responsible for weekly sales figures – doing reports for all 3 regions.
Weekly reporting on sales activities
Cross selling of product range
Identify and attract quality new business
Maintains contact with line management regarding sales performance, market
Conditions and competitors activities
Relationship building with existing and new clients
Analyse competitors activities and give feedback to management
Co-ordinate all sales campaigns
Co-ordinate all sponsorships
Co-ordinate and attend agricultural shows and presentationsto enhance the image of the
bank
Responsible for promotional items.
Liaise with the governmental departments on special projects
Co-ordinate all customer complaints and ensure timeous responses
9. 9 | P a g e
January1996 – December2000 – Keyaccountconsultant
Take full responsibility for customer satisfaction within portfolio
Retain portfolio through long term relationships
Expand portfolio through long product optimisation and cross selling
Preparation of client’s (co-operatives, and agricultural companies) loan applications
Preparation of documentation with regards to the granting and acceptance of loans.
Administrationwithregardstothe establishmentof security(covering - notarial andcollateral
bonds).
Calculation of surplus cover available under accounts
Documentation for the issue, cancellation and re-noting of guarantees.
Summary of client’s annual financial statements and management report
Analysis of financial statements based on results (profit/loss, security etc.) to determine
negative/positive factors that could have an influence on the bank’s exposure
Property transactions (bonds, releases, consolidations, registration of servitude’s etc.)
Cash commitmentstatements,monthlyreportswithregardstoarrearsaccountsand expired
loans.
Re-allocation- and increasing of account limits. Payment of credit balances.
Regular monitoring of account statements with regards to exceeding of limits, expiry dates
etc.
Cancellation and discarding of old files
Inspections/goodwill visits to clients
Daily telephonic and written correspondence with clients
Second signature in respect of funds paid out to clients (amount unlimited).
Statistics
January1988 – December1995 - Trainer
Induction and in-house training in the record/admin department
Systemtraining
PersonalDetail
Christianname: Nelia
Surname: van derWal
ID Number: 690917 0007 088
Gender: Female
Nationality: SouthAfrican
Marital Status: Married
Numberof Dependants: Ruurd Willem–Born1994
Melandri – Born 1996
Health: Excellent
Nonsmoker
Residential Address: 804 StriataAvenue,Dorandia,PPRETORIA
