1. Lisa Wilson
49-625 Whitepine Rd
Riverview, NB
E1B 0M4
(506) 227-6226
l_wilson83@hotmail.com
Objective: To obtain meaningful employment with a reputable company.
Education:
Crandall University Moncton, NB
2008
Bachelor of Arts, Psychology
Riverview High School Riverview, NB
2002
High School Diploma
Work Experience:
The Co-operators, Moncton, NB
May 2015-present
Policy Service Representative
• Enter new business auto policies into system database
• Calculate auto insurance rates
• Make changes to midterm auto policies
• Communicate with internal clients regarding auto policies
Maison Bonheur, Moncton, NB
December 2004-Present
Care Worker
• Provide care to mentally ill clients
• Encourage
• Motivate
• Medication Distribution
• Document Clients’ Progress

2. • Supervising
• Cook/Clean
Livingston International, Moncton, NB
May 2013-December 2014 (Term Position)
Release Classification Analyst/Customs Broker
• Cleared shipments coming into Canada for customs
• Communicated with CBSA officers
• Answered calls from driver's carrying goods across the border to Canada
• Answered emails regarding shipments that required immediate clearance
• Investigated problem shipments
• Communicated with vendors across the USA
Medavie Blue Cross, Moncton, NB
March 2011-August 2012 (Term Position)
Client Reimbursement Analyst, Treatment Authorization Center
January 2012- August 2012
• Processing health related claims for Veterans
• Dealing with sensitive and confidential material
• Communicating with providers over the phone
Special Authorization Analyst, Special Authorization Unit
October 2011-January 2012
• Recording clients’ prescription requests and their diagnosis based on claims they
submit for coverage
• Sending letters to physicians requesting further information required to process
their claim
Client Support Specialist, Direct Deposit Intake Unit
March 2011- October 2011
• Entering Direct Deposit bank information onto Veterans’Accounts
• Calling Veterans to confirm intent for Direct Deposit
• Counting mail, posting mail and filing mail
Sitel, Moncton NB
February 2009-August 2010
Customer Service Representative

3. • Provided Customer Service through Technical Support and Billing Resolutions
• Sold Products and Promotions
Volunteer Experience:
Harvest House Moncton, NB
May 2012-Present
•
• Prepare meals/serve coffee
• Interact with visitors
• Participate in fundraising
Journey Church Moncton, NB
Moncton, NB
September 2012- present
• Youth Leader, ages 10-13
• Child care worker, infants- ages 3
United Way Moncton, NB
September 2015-present
• Fundraiser
Kent County Animal Rescue Richibucto, NB
March 2011-September 2012
• Fundraiser
• Event coordinator