1. BETTY J. GEREN
262.331.1335
bettyjgeren@gmail.com
Summary of Experience
Over 20 years of leadership experience in business operations including finance, accounting, P&L,
procurement, customer service, and contract management from the request for proposal to close-out
processes. Extensive background in strategic planning, business and relationship development,
negotiations, project, process, cash, and performance management, budgets, forecasts, analysis, cost
reduction, purchasing, inventory control, and compliance.
2015 to
Current
GCE- Gulf Coast Enterprise, Pensacola Florida
Operations Executive II: Providing executive level oversight throughout the United
States, for the food service business sector. Responsible for project management with a
focus on contracts, financial performance and budgets, quality assurance, compliance and
operations excellence.
1998 to
2013
Goodwill Industries of Southeastern Wisconsin, Inc., Milwaukee, Wisconsin
Largest of 168 Goodwill service organizations in North America.
2004
to
2013
Director of Business Operations and Contracts - Great Lakes: Responsible for
providing vision and leadership with focus on management of financial, administration, and
business operations of Goodwill Great Lakes division. Led staff of 9.
 Prepared and managed $136,000,000 in annual Federal and other contracts, provided
operational leadership for administrative contract, and financial accountability,
including report creation, procurement, accounts payable/receivable, and cash
management. Result: Achieved budgeted margin and surpassed targeted profit goals.
 Researched, analyzed, and provided source data to manage expenses to match
revenue fluctuations and to create annual complex costing proposals with values of
$100,000,000. Result: Delivered accurate projections to enable coverage of financial
requirements and generated yearly surplus averaging 3%.
 Managed customer contract and subcontract databases tracked modifications,
renewals, financial variances, and profit margin, adhered to operational compliance,
and established library of historical data. Result: Met compliance requirements and
reduced preparation time for reports.
 Negotiated largest US Navy food service contract and supporting subcontracts
exceeding $111,000,000 in annual value. Result: Exceeded target margin goals.
 Scrutinized contracting documents to validate supplier’s pricing proposal.
Result: Reduced price increases to a flat "not to exceed 1.5%" from floating amount
tied to Consumer Price Index and saved 3.5% annually.
 Created charts to analyze future fuel pricing for fleet requirements when government
indexes were eliminated. Result: Justified cost of additional 28% above base price.
 Recognized need for creation of inventory reporting tool and implemented system.
Result: Maintained required levels, based on historical analysis and proforma data.
 Negotiated 3-way, $6,000,000 contract for employee uniforms with new supplier and
laundry provider for 30 plus combinations to outfit 1,300 employees using
purchase/rental program. Result: Established customized program for the same cost
of standard program and locked rates for an 8 year duration.
 Streamlined process through Kaizen event to add 550 employees into safety shoe
program to mitigate risk. Result: Decreased Workman’s Compensation claims for
slips and falls by 15%.
 Utilized Kaizen principles to identify efficiency improvements and created process to

2. Resume of BETTY J. GEREN Page 2
sustain performance. Result: Achieved $23,000,000 annual labor savings (35%).
 Performed detailed market research for best pricing and maintained support costing
and pricing documents to be audit-ready at all times. Result: Generated a 37%
decrease in pricing for one commercial item, achieved overall 21% expense reduction
while purchasing same quantities, and passed all audits.
2000
to
2004
Assistant Director of Finance and Business Operations: Responsible for directing
financial operations including accounting, cash management, purchasing, benefit
administration, financial reporting, and oversight and analysis of 38 cost center budgets
and $92 million in contracts and subcontracts, maintenance of custom software, and
supervision of uniform outfitting department.
 Led multiple teams to research requirements for labor and supplies and transformed
data into quantifiable requirements. Result: Identified over 35% efficiency
improvement yielding first year savings of $12,000,000 while maintaining profit margin.
 Improved order fulfillment data entry system for supply chain distribution and used
Lean Manufacturing strategies in warehouse for improved inventory control.
Result: Reduced delivery time from 2 weeks to less than 7 days.
 Championed automation of cash register system and integrated 16 locations to one
trackable system with audit trails. Result: Reduced cashier over and short
discrepancies and errors in $750,000 annual cash operation to nearly zero.
 Served as key member of new business line start-up. Result: Increased divisional
growth 1500% over a 3-year period.
 Created and maintained tracking reports while workforce tripled in 3-year period.
Result: Identified where pockets of inefficiencies were, by facility, shift, and job code
to realign and to stay on target; from 121% to budget, down to 99%.
 Sold Navy on new purchasing model, piloted food procurement program at one naval
facility, created system for assimilating into Navy reporting model, audited warehouse
inventory and processes, and oversaw growth to other facilities upon approval of pilot.
Result: Increased annual procurement of food and supplies to $33,000,000.
1998
to
2000
Senior Accountant/Financial Analyst: Responsible for managing finance, accounting,
purchasing, timekeeping, 300 plus employee payroll, financial reporting, analysis of income
statements, accounts payable/receivable, and supervising uniform department.
 Spearheaded selection, purchase, implementation, training, rollout, and maintenance
of Kronos time management system; updated to Ultipro. Result: Generated
efficiencies by eliminating manual Excel timesheets to automated system.
Prior to
1998
Held positions as Account Technician with St. Luke’s Hospital in Racine, Wisconsin, as
Accounts Receivable / Ticketing Supervisor for Great America in Gurnee, Illinois, and
as Owner / Treasurer of The Midweek Bulletin Newspaper in Kenosha, Wisconsin.
Education: M.B.A. - Business Administration, Loyola University of Chicago, Illinois, 2002
B.S. - Accounting/Business Administration/Marketing, Carthage College,
Kenosha, Wisconsin, 1998
Certification: Masters Certificate, Government Contracting, George Washington University, 2009
Masters Certificate, Project Management, George Washington University, March 2015
Technical
Skills:
Microsoft Office through 2013, Excel, Word, PowerPoint, Visio, Access
Accounting: Prophix and Solomon, custom software for pricing, contracting, and budgeting
Affiliations: Institute of Management Accountants, Member
Project Management Institute, Member