Lisa West has over 19 years of experience in supply chain management and procurement. She is currently the Director of Strategic Sourcing at Jones Lang LaSalle, where she has developed and implemented sourcing strategies saving millions of dollars for clients such as UTC, Honeywell, and Wells Fargo. Previously she held director roles at CBRE developing sourcing programs and saving over $10 million through competitive bidding and negotiations. She has expertise in categories such as facilities services, office products, and construction.

1. LISA A. WEST, CPSM, C.P.M.
28 Katelyn Way
Southampton, MA 01073-0654
(413) 527-9981
lisa.west@charter.net
Certified Professional in Supply Management / Certified Purchasing Manager with 19 years
experience and strong technical skills
Skills Summary:
• Purchasing experience with services, construction, office products, and equipment
• Strong accounting background
• Expertise at implementing new systems and establishing cost reduction/cost avoidance procedures
• Supervisory experience
• Experienced negotiator
• Highly proficient in Microsoft Suite
• Experienced facilities manager
• Ability to effectively handle multiple projects
• International experience (Europe)
Computer Skills:
• Ariba, Access, Excel, Outlook, PowerPoint, Project, Word
Professional Experience:
Jones Lang LaSalle, Inc. December 2013 – Present
Director, Strategic Sourcing – Sourcing Services (3/2016 – Present)
• Support various sourcing project needs for the firm (Honeywell, Wells Fargo)
• Participates in the Risk Management, Ethics & Compliance Workstream and Global Category Management
Workstream
Director, Strategic Sourcing – UTC Account (12/2013 – 2/2016)
• Developed, implemented and managed Sourcing Department guidelines and procedures
• Competitively bid / negotiated multiple service categories (Fire/Life Safety, Janitorial, Landscaping/Snow Removal,
Mailroom, Mats/Uniforms, Pest Control, Security Guard, Shredding, UPS/Generator, Waste/Recycling) and saved
$3M (20%) over a 12 month period following implementation while maintaining 3 year fixed costs
• Participated in the following groups: Global Category Management Workstream, Pest Control Site Services
Category Group and Supplier Diversity Subcommittee
CBRE, Inc. August 2003 – December 2013
Director, Strategic Sourcing & Procurement – ADP Account (7/2009 – 12/2013)
• Developed, implemented and managed department policies and procedures
• Competitively bid Janitorial Services and saved over $3M (18%) over the 3 year contract term
• Competitively bid Landscaping Services and saved $505K (25%) over the 3 year contract term maintaining fixed
costs
• Competitively bid UPS/Generator/ATS Services and saved $470K (23%) over the 1st
3 year contract term and
another $304K (16%) over the 2nd
3 year contract term maintaining fixed costs and increasing level of services
during the 2nd
3 year contract term
• Competitively bid Snow Removal Services and saved $265K (20%) over the 3 year contract term maintaining fixed
seasonal costs
• Competitively bid and negotiated Trash Removal/Recycling Services to a waste consolidator resulting in a current
savings of $160K (25%) over previous costs
• Competitively bid Elevator Services and saved $150K (33%) over the 3 year contract term maintaining fixed costs
• Renegotiated Interior Landscaping reductions and saved $670K (28%) over the 3 year contract term maintaining
fixed costs
• Competitively bid Kitchen Equipment R&M and saved $50K (17%) over the 3 year contract term maintaining fixed
costs
• Renegotiated Mat Cleaning Services and saved $37K (15%) over the 3 year contract term maintaining fixed costs

2. • Competitively bid Pest Control Services and saved $84K (30%) over the 3 year contract term maintaining fixed
costs
• Provides leadership and guidance to FM team
Director, Strategic Sourcing & Procurement– NCR and NSN (10/2008 – 12/2010)
• Competitively bid Cafeteria and Catering Services and saved $386K (90% year 1 save) – NSN
• Competitively bid Janitorial Services and saved $345K (22%) over the 3 year contract term - NSN
• Competitively bid Interior Landscaping Services and saved $10K (25% year 1 save) – NSN
• Directed, coordinated and exercised functional responsibility for strategic procurement – NCR and NSN
• Developed, implemented, and managed standardized policies and procedures for procurement and trained all
facility management personnel – NCR and NSN
Director, Strategic Sourcing & Procurement- Siemens Account (3/2007-12/2008)
• Competitively bid Janitorial Services and saved over $1M (25%) over the 2 year contract term
• Competitively bid Security Guard Services and saved over $840K (7% year 1 save) over the 3 year contract term
• Competitively bid Water Treatment Services and saved over $250K (38%) over the 3 year contract term
• Competitively bid HVAC Preventative Maintenance Services and saved over $95K (8%) over the 3 year contract
term
• Negotiated and awarded Trash Removal/Recycling Services to a waste consolidator saving an average of 19% over
current spend
• Directed, coordinated and exercised functional responsibility for strategic procurement
• Developed standardized systems and controls, policies and procedures, playbooks and other organizational
materials for procurement
• Developed and managed relationships with national/regional suppliers and contractors to assist in contract
negotiations
• Received Gold Level Reward in recognition of outstanding support and exemplary customer service for assistance
with key sourcing initiatives across the account.
• Provided leadership and guidance for FM team
Procurement Manager
Facilities Management Services and Expertise Group (06/2004-02/2007)
• Obtained competitive bids for all janitorial services located at the Cigna facilities nationwide and saved
approximately $900K (20% of total spend) during the 1st
year of implementation ($2.7M over the 3 year contract
term)
• Competitively bid and re-negotiated Waste Removal, UPS, HVAC, Fire Life Safety, Technician and Generator
Services and saved a combined total of $1.46M during the 3 year contract term (Cigna Account)
• Competitively bid snow removal and landscaping services for Cigna and McGraw-Hill saving over $800K over the 3
year contract term combined; bid water treatment services for Cigna resulting in a $114K save over the 3 year
contract term (44% of total spend per year)
• Managed staff across 2 CBRE accounts nationwide and served as part of the Services and Expertise Group for
CBRE Facilities Management Procurement Personnel
• Developed procurement platform tools for CBRE Facilities Management personnel
• Performed procurement transition functions (established policies and procedures, trained personnel and served as a
resource) for the Cigna, McGraw-Hill, Wachovia, Sprint, and Nielsen Company accounts
Buyer – Contract Services on the Fleet Account (08/2003-06/2004)
• Procured required commodities and services for the Fleet Account totaling $79M
• Analyzed current trends and data to make informed decisions
• Experience with internet RFP Process for over 350 vendors (SiteStuff)
• Provided Ad Hoc Access reporting for MWOB vendors, facilities and invoicing
• Created and maintained vendor databases for entire contract portfolio
• Prepared contracts, purchase orders and custom invoices for vendors
• Liaison between Accounting and field personnel
MedSpan Health Options, Inc. (Hartford, CT) Oct 1996 – Jun 2002
Accounting Coordinator (3/2001-6/2002)
• Implemented and managed collections reducing the over 90 category by 95%
• Managed and reconciled the monthly FAS Asset Accounting fixed asset ledger and depreciation

3. • Managed and calculated monthly broker and internal sales commissions improving efficiency by 40%
• Reorganized and managed the broker appointment and licensing Access database to increase productivity
• Prepared financial schedules to assist in year-end audit
• Closed monthly accounts payable and general ledger modules on a timely basis
• Managed and approved purchase orders utilizing Soloman IV accounting software. Generated monthly exception
reports for the CFO and instituted controls.
• Project management for new web-based broker incentive programs
• Reorganized and prepared client 5500 filing increasing efficiency by 99%
Manager, Purchasing/Office Administration (10/1996-2/2001)
• Re-negotiated and obtained competitive bids with existing and new vendors resulting in a savings of $40K for the
year of 1997
• Effectively instituted and maintained purchase order system ensuring proper procedures were followed
• Facilities management for construction, office furniture and relocation
• Orchestrated company-wide relocation with no downtime. Awarded a special bonus for company relocation.
• Functioned as intermediary between Accounts Payable, vendors and department heads
• Managed all large in-house departmental projects which enforced company-wide teamwork
• Managed and calculated all inside sales representatives’ commission schedules increasing payment timeliness to
100%
• Managed and reconciled the monthly FAS Asset Accounting fixed asset ledger and depreciation
• Payroll management for the entire company utilizing PC Payroll for Windows
• Managed staff of 2 professionals
• Awarded an Achievement Award for outstanding contribution to the bottom line
Imperial Nurseries, Inc., Company of Culbro Corporation (Granby, CT) Sept 1993 - Oct 1996
Regional Accounts Payable Administrator
• Managed central receiving and payables for the Eastern Region and four Sales and Service Centers
• Delivered monthly reporting presentations to the Board of Directors
• Created and utilized Cyberquery and reconciled accounts for inventory items and invoices
• Audited the annual Sales and Service Centers' Physical Inventories
• Awarded 2 TQM/Six Sigma Certificates and Individual Excellence Awards for continuous improvement, teamwork
and sense of urgency
VA Medical Center - Fiscal Service (Northampton, MA) Sept 1991 - Sept 1993
Voucher Examiner
• Audited and certified all payment vouchers under the CALM System
• Managed collections for VA hospitalization debts reducing debt by 70%
• Audited complex travel vouchers for timely payment
Education:
New Horizons Computer Learning Center, Windsor, CT – 2002/2003
• A+ Certification
• Network+ Certification
University of Hartford - 2000
• Basic Purchasing Principles
• Advanced Purchasing Management
Bachelor of Arts Degree (Sociology), University of Massachusetts at Amherst - 1991
• Business Courses: Accounting I and II, Statistics, Micro and Macro Economics, Corporation Finance, Calculus,
Management (Junior Year Exchange Program, University of Stirling, Scotland)
Training and Certifications:
• Certified Professional in Supply Management (2012)
• Certified Purchasing Manager (2001)
• Institute of Supply Management Western New England Board of Directors (2015-2016)
• Membership Activities Committee Chair ISM-WNE (2015-2016)