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LINDA DAWSEY
16575 S. Oaktree Terrace, OC, Or 97045  (360) 672-2590  dawselm1805@gmail.com
REGISTERED NURSE CONSULTANT
Accomplished, versatile, and effective Professional with extensive leadership experience in HealthCare
Services servingin multiple designationsincluding Regional Clinical Director, Compliance Regulator, Officer in
Charge NATO, Senior Clinical Nurse Manager and Director of Health Promotion. Retired military. Recognized
as subject matter expert for regulatorycompiance, with notable achievementsincludingbeinga member of the
NASA space recovery team, One of four flight nursesin Spain and NATO instructor for Statiscal Analysisfor
Process Improvement, Team Skills and Total QualityLeadership for an International Defense population.
AREAS OF EXPERTISE
Regulatory Review ● Compliance ● Inspections & Investigations ● Nursing Evaluation
Patient Care ● Quality Management ● Team Skills Development ● Training & Mentoring
Lean CQI Management ● Consultation Services ● Process Improvement ● Quality Assurance
Organizational Leadership ● Performance Improvement ● Program Management & Evaluation
PROFESSIONAL EXPERIENCE
Milestone Retirement Communities, LLC, Vancouver, WA
Regional Clinical Health & Wellness Director for Oregon/Washington/Idaho, 2014 to current
 Provide consultive nursing support services for 8-10 Assisted Living communities, clinical oversight of
nursingservices in variousclinical settings. Analytical review of quarterlyauditsfor regulatory
compliance as well as adherence to policy & procedure. Assist with Problem solving by introducing
qualitymanagement/ processimprovement/root cause analysis tools for growth & evolvement .
 Developed and implemented toolsthat reduced regulatorycitationsby 50% duringthe first six months
of employment. Revised a care assessment tool that resulted in capturingadditional monthlyrevenue
for both Washington and Oregon Medicaid contracts.
 RN licensure for Alabama, Oregon, Washington and Idaho,
DEPARTMENTOF SOCIAL HEALTH & SERVICES, Arlington, WA
Nurse Consultant, 2006-2014
 Performed regulatorycompliance inspections/investigations, evaluatingnursingcare and mentoringpeers
 Effectively communicated with multiple team members, 48 providers, their staff, residents and families
Institutional Compliance Regulator, 2006-2014
 Conducted state licensing inspections and complaint investigations in accordance with applicable
procedures, state regulations, and law
 Performed annual regulatory oversight inspections for 44 Assisted Living Facilities (ALF)
 Assisted multiple additional areas with inspections and investigations as needed
 Conducted challenging investigations as assigned by Compliance Resolution Unit (CRU) to determine
allegation validity and regulatory compliance for abuse/neglect, resident rights and exploitation
 Achieved excellence in performance standards and goals in relation to workload planning, accomplishing
inspections and investigations through QM tools
 Specialized in OPP, Principlesof Documentation, Inspection Process, WACs and RCWs associated with ALF
licensing and investigations
 Recognized, analyzed, and troubleshot deficient practice with improved performance of 95%
 Wrote >200 citations a year, with only 1 deficiency free inspection and 2 disputes over 7 years
US NAVY/NATO SUPPORT COMMAND, Various Locations, 1988-2006
Clinical Manager, NAS Northwest Region, 2005-2006
 Developed chronic illness case management program improvingday to day clinical operations by 90% for
Internal Medicine/Specialty Services Clinic with 110+ high risk, high volume population
 Subject Matter Expert in ambulatory care, developing numerous new programs to foster teamwork and
professional development, improvingstaffcompetencyby 80%, and trainingpreparation JCAHOstandards
 One of three forensic nurses to spearhead SAFE program to ensure QA protocol was met by 98%
 Served as Coumadin Clinic Nurse Manager developing and executing practice guidelines, providing less
experienced nurses with necessary tools to meet competency and patient safety standards
Linda Dawsey, Page 3
 Revised Standard Operating Procedure Manuals, improving work performance by 50%
Assistant Officer in Charge/Director of Health Promotion/Senior Clinical Nurse, Gaeta, Italy, 2001-2005
 Oversaw staff of 25 providing medical care for 275-personnel USS Flag Ship, 50 support staff, 600
dependents, and 28 foreign nationalist
 Received the only two “Captains Cup Award for Excellence” received by the clinic under my command
 Implemented JCAHO preparation leading to a passing score of compliance
 Developed and implemented Quality Management and Process Improvement program receiving global
recognition for improving quality and processes by 62%
 Appointed byMilitaryTrainingCenter as regional BLSAffiliate Facultyand Program Director, instrumental
in training and deployment of public AED units in high risk areas, including Germany

Assistant Officer in Charge / Department Head / Senior Clinical Nurse, Albany, GA, 1999-2001
 Oversaw staff of 55 providing medical care for 1500 active duty, 3200 dependents, and 3500 civilians
 Awarded Navy Commendation for devising plan of actions and milestones which resulted in bringing
readiness status from 35% to 98% JCAHO compliance
 Served as clinical administrative specialist, overseeing nursing practice, training staff, and liaising for
disaster preparedness
 Revised standard operatingprocedural manualsfor clinical supply, health records, patient administration,
nursing scope, and occupational health areas

Charge Nurse Labor & Delivery / NICU / ER / Clinical Nurse Manager/Flight Nurse/NASA Recovery
Team member, Spain, 1995-1999
 Provided RN oversight for L&D, Emergency Room, Neonatal Intensive Care and one of four high Risk
Medevac Flight Nurses
 Served as Division Officer of Outpatient Clinic, Process Improvement Coordinator, Inpatient Supervisor
Nurse of Day, and one of four NATO instructors for Quality Management Training/SAPI
Assistant Officer in Charge/Clinical Manager/Division Officer, Camp Lejeune, NC, 1992-1995
 Deployed to South East Asia, Kuwait, and Bahrain to provide medical regulating and nursing support
 Provided Occupational Health support for over 15 local community employees in Middle East Theatre
 Division Officer for ophthalmology clinic and surgery department
EDUCATION & CERTIFICATIONS
Masters in Organizational Leadership, Brandman University, Irvine CA, 2013
Executive Certificate in Public and Nonprofit Leadership, Brandman University, Irvine CA
Bachelors in Nursing, Minor in Administration, University of South Alabama, Mobile AL 1992
Associates Degree in HPER, Minor in Administration, Enterprise Junior College, Enterprise AL
Non-Profit Leadership Executive Certificate, Brandman University
Forensic Nursing Certification, University of Washington
Health Promotion Director Certification, Cooper Institute 2001
Instructor Trainer Certification, NAVLEAD, Virginia
Total Quality Leadership, Methods for Managing Quality, Statistical Analysis of Process Improvement, Team Skills,
Customer Relations, SHARP, SANE, Smoking Cessation, Hypertension, and First Aid
Landing Forces Medical Planning Certification/War College, Marine Corps HQ, North Carolina
SAPI (Statistical Analysis for Process Improvement) Instruction Certification, NATO Forces, Europe
PROFESSIONAL DEVELOPMENT
 Disease Management/Population Health
Course, 2005
 Chemical, Biological CliniciansCourse, 2005
 JCAHO Preparation Course, 1999-2004
 Ambulatory Care Clinical Management Course,
biannual 1997-2004
 Clinic ManagersCourse, 2002
 Statistical Analysisfor Process Improvement
SystemsApproach to Health Promotions
Director Course, 2002
 Intermediate Officer Leadership School, 2001
 Business& Professional Communication, 2001
 Management Development Course, 1999
 Combat CasualtyCare Course, 1995
 LandingForces Medical Staff PlanningCourse,
1994
 Basic Officer Leadership Course, 1993
 Management Leadership Training, 2001
 JCAHO Preparation Advanced Training, 2002
 Population Health Management Course, 2002
Linda Dawsey, Page 3
 Quality Management Training, 1992-2002
 Division Officer Leader Course, 2000-2001
 Working on black belt six sigma certification
 Basic Leadership Training Course, 2001
AWARDS
 Navy & Army Commendations
 Lettersof Commendation
 Navy Achievement Medals
 Volunteer of year - NATO
 Combat and OverseasExcellence
Recognition Awards
 Customer Service Excellence Award
 OutstandingTeam award
COMMUNITY SERVICE
 Spearheaded volunteer unit to layfoundation for International Habitat for Humanityin Poland
 Member of Space Shuttle RecoveryTeam located in Rota, Spain
 Completed 80+ hours of Non-Profit Leadership Internship with GatesFoundation, Volunteersof
America and WhidbeyInstitute for Leadership
Referencesavailable upon request

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linda-dawsey-resume2 1

  • 1. LINDA DAWSEY 16575 S. Oaktree Terrace, OC, Or 97045  (360) 672-2590  dawselm1805@gmail.com REGISTERED NURSE CONSULTANT Accomplished, versatile, and effective Professional with extensive leadership experience in HealthCare Services servingin multiple designationsincluding Regional Clinical Director, Compliance Regulator, Officer in Charge NATO, Senior Clinical Nurse Manager and Director of Health Promotion. Retired military. Recognized as subject matter expert for regulatorycompiance, with notable achievementsincludingbeinga member of the NASA space recovery team, One of four flight nursesin Spain and NATO instructor for Statiscal Analysisfor Process Improvement, Team Skills and Total QualityLeadership for an International Defense population. AREAS OF EXPERTISE Regulatory Review ● Compliance ● Inspections & Investigations ● Nursing Evaluation Patient Care ● Quality Management ● Team Skills Development ● Training & Mentoring Lean CQI Management ● Consultation Services ● Process Improvement ● Quality Assurance Organizational Leadership ● Performance Improvement ● Program Management & Evaluation PROFESSIONAL EXPERIENCE Milestone Retirement Communities, LLC, Vancouver, WA Regional Clinical Health & Wellness Director for Oregon/Washington/Idaho, 2014 to current  Provide consultive nursing support services for 8-10 Assisted Living communities, clinical oversight of nursingservices in variousclinical settings. Analytical review of quarterlyauditsfor regulatory compliance as well as adherence to policy & procedure. Assist with Problem solving by introducing qualitymanagement/ processimprovement/root cause analysis tools for growth & evolvement .  Developed and implemented toolsthat reduced regulatorycitationsby 50% duringthe first six months of employment. Revised a care assessment tool that resulted in capturingadditional monthlyrevenue for both Washington and Oregon Medicaid contracts.  RN licensure for Alabama, Oregon, Washington and Idaho, DEPARTMENTOF SOCIAL HEALTH & SERVICES, Arlington, WA Nurse Consultant, 2006-2014  Performed regulatorycompliance inspections/investigations, evaluatingnursingcare and mentoringpeers  Effectively communicated with multiple team members, 48 providers, their staff, residents and families Institutional Compliance Regulator, 2006-2014  Conducted state licensing inspections and complaint investigations in accordance with applicable procedures, state regulations, and law  Performed annual regulatory oversight inspections for 44 Assisted Living Facilities (ALF)  Assisted multiple additional areas with inspections and investigations as needed  Conducted challenging investigations as assigned by Compliance Resolution Unit (CRU) to determine allegation validity and regulatory compliance for abuse/neglect, resident rights and exploitation  Achieved excellence in performance standards and goals in relation to workload planning, accomplishing inspections and investigations through QM tools  Specialized in OPP, Principlesof Documentation, Inspection Process, WACs and RCWs associated with ALF licensing and investigations  Recognized, analyzed, and troubleshot deficient practice with improved performance of 95%  Wrote >200 citations a year, with only 1 deficiency free inspection and 2 disputes over 7 years US NAVY/NATO SUPPORT COMMAND, Various Locations, 1988-2006 Clinical Manager, NAS Northwest Region, 2005-2006  Developed chronic illness case management program improvingday to day clinical operations by 90% for Internal Medicine/Specialty Services Clinic with 110+ high risk, high volume population  Subject Matter Expert in ambulatory care, developing numerous new programs to foster teamwork and professional development, improvingstaffcompetencyby 80%, and trainingpreparation JCAHOstandards  One of three forensic nurses to spearhead SAFE program to ensure QA protocol was met by 98%  Served as Coumadin Clinic Nurse Manager developing and executing practice guidelines, providing less experienced nurses with necessary tools to meet competency and patient safety standards
  • 2. Linda Dawsey, Page 3  Revised Standard Operating Procedure Manuals, improving work performance by 50% Assistant Officer in Charge/Director of Health Promotion/Senior Clinical Nurse, Gaeta, Italy, 2001-2005  Oversaw staff of 25 providing medical care for 275-personnel USS Flag Ship, 50 support staff, 600 dependents, and 28 foreign nationalist  Received the only two “Captains Cup Award for Excellence” received by the clinic under my command  Implemented JCAHO preparation leading to a passing score of compliance  Developed and implemented Quality Management and Process Improvement program receiving global recognition for improving quality and processes by 62%  Appointed byMilitaryTrainingCenter as regional BLSAffiliate Facultyand Program Director, instrumental in training and deployment of public AED units in high risk areas, including Germany  Assistant Officer in Charge / Department Head / Senior Clinical Nurse, Albany, GA, 1999-2001  Oversaw staff of 55 providing medical care for 1500 active duty, 3200 dependents, and 3500 civilians  Awarded Navy Commendation for devising plan of actions and milestones which resulted in bringing readiness status from 35% to 98% JCAHO compliance  Served as clinical administrative specialist, overseeing nursing practice, training staff, and liaising for disaster preparedness  Revised standard operatingprocedural manualsfor clinical supply, health records, patient administration, nursing scope, and occupational health areas  Charge Nurse Labor & Delivery / NICU / ER / Clinical Nurse Manager/Flight Nurse/NASA Recovery Team member, Spain, 1995-1999  Provided RN oversight for L&D, Emergency Room, Neonatal Intensive Care and one of four high Risk Medevac Flight Nurses  Served as Division Officer of Outpatient Clinic, Process Improvement Coordinator, Inpatient Supervisor Nurse of Day, and one of four NATO instructors for Quality Management Training/SAPI Assistant Officer in Charge/Clinical Manager/Division Officer, Camp Lejeune, NC, 1992-1995  Deployed to South East Asia, Kuwait, and Bahrain to provide medical regulating and nursing support  Provided Occupational Health support for over 15 local community employees in Middle East Theatre  Division Officer for ophthalmology clinic and surgery department EDUCATION & CERTIFICATIONS Masters in Organizational Leadership, Brandman University, Irvine CA, 2013 Executive Certificate in Public and Nonprofit Leadership, Brandman University, Irvine CA Bachelors in Nursing, Minor in Administration, University of South Alabama, Mobile AL 1992 Associates Degree in HPER, Minor in Administration, Enterprise Junior College, Enterprise AL Non-Profit Leadership Executive Certificate, Brandman University Forensic Nursing Certification, University of Washington Health Promotion Director Certification, Cooper Institute 2001 Instructor Trainer Certification, NAVLEAD, Virginia Total Quality Leadership, Methods for Managing Quality, Statistical Analysis of Process Improvement, Team Skills, Customer Relations, SHARP, SANE, Smoking Cessation, Hypertension, and First Aid Landing Forces Medical Planning Certification/War College, Marine Corps HQ, North Carolina SAPI (Statistical Analysis for Process Improvement) Instruction Certification, NATO Forces, Europe PROFESSIONAL DEVELOPMENT  Disease Management/Population Health Course, 2005  Chemical, Biological CliniciansCourse, 2005  JCAHO Preparation Course, 1999-2004  Ambulatory Care Clinical Management Course, biannual 1997-2004  Clinic ManagersCourse, 2002  Statistical Analysisfor Process Improvement SystemsApproach to Health Promotions Director Course, 2002  Intermediate Officer Leadership School, 2001  Business& Professional Communication, 2001  Management Development Course, 1999  Combat CasualtyCare Course, 1995  LandingForces Medical Staff PlanningCourse, 1994  Basic Officer Leadership Course, 1993  Management Leadership Training, 2001  JCAHO Preparation Advanced Training, 2002  Population Health Management Course, 2002
  • 3. Linda Dawsey, Page 3  Quality Management Training, 1992-2002  Division Officer Leader Course, 2000-2001  Working on black belt six sigma certification  Basic Leadership Training Course, 2001 AWARDS  Navy & Army Commendations  Lettersof Commendation  Navy Achievement Medals  Volunteer of year - NATO  Combat and OverseasExcellence Recognition Awards  Customer Service Excellence Award  OutstandingTeam award COMMUNITY SERVICE  Spearheaded volunteer unit to layfoundation for International Habitat for Humanityin Poland  Member of Space Shuttle RecoveryTeam located in Rota, Spain  Completed 80+ hours of Non-Profit Leadership Internship with GatesFoundation, Volunteersof America and WhidbeyInstitute for Leadership Referencesavailable upon request