1. LINDA DAWSEY
16575 S. Oaktree Terrace, OC, Or 97045 (360) 672-2590 dawselm1805@gmail.com
REGISTERED NURSE CONSULTANT
Accomplished, versatile, and effective Professional with extensive leadership experience in HealthCare
Services servingin multiple designationsincluding Regional Clinical Director, Compliance Regulator, Officer in
Charge NATO, Senior Clinical Nurse Manager and Director of Health Promotion. Retired military. Recognized
as subject matter expert for regulatorycompiance, with notable achievementsincludingbeinga member of the
NASA space recovery team, One of four flight nursesin Spain and NATO instructor for Statiscal Analysisfor
Process Improvement, Team Skills and Total QualityLeadership for an International Defense population.
AREAS OF EXPERTISE
Regulatory Review ● Compliance ● Inspections & Investigations ● Nursing Evaluation
Patient Care ● Quality Management ● Team Skills Development ● Training & Mentoring
Lean CQI Management ● Consultation Services ● Process Improvement ● Quality Assurance
Organizational Leadership ● Performance Improvement ● Program Management & Evaluation
PROFESSIONAL EXPERIENCE
Milestone Retirement Communities, LLC, Vancouver, WA
Regional Clinical Health & Wellness Director for Oregon/Washington/Idaho, 2014 to current
Provide consultive nursing support services for 8-10 Assisted Living communities, clinical oversight of
nursingservices in variousclinical settings. Analytical review of quarterlyauditsfor regulatory
compliance as well as adherence to policy & procedure. Assist with Problem solving by introducing
qualitymanagement/ processimprovement/root cause analysis tools for growth & evolvement .
Developed and implemented toolsthat reduced regulatorycitationsby 50% duringthe first six months
of employment. Revised a care assessment tool that resulted in capturingadditional monthlyrevenue
for both Washington and Oregon Medicaid contracts.
RN licensure for Alabama, Oregon, Washington and Idaho,
DEPARTMENTOF SOCIAL HEALTH & SERVICES, Arlington, WA
Nurse Consultant, 2006-2014
Performed regulatorycompliance inspections/investigations, evaluatingnursingcare and mentoringpeers
Effectively communicated with multiple team members, 48 providers, their staff, residents and families
Institutional Compliance Regulator, 2006-2014
Conducted state licensing inspections and complaint investigations in accordance with applicable
procedures, state regulations, and law
Performed annual regulatory oversight inspections for 44 Assisted Living Facilities (ALF)
Assisted multiple additional areas with inspections and investigations as needed
Conducted challenging investigations as assigned by Compliance Resolution Unit (CRU) to determine
allegation validity and regulatory compliance for abuse/neglect, resident rights and exploitation
Achieved excellence in performance standards and goals in relation to workload planning, accomplishing
inspections and investigations through QM tools
Specialized in OPP, Principlesof Documentation, Inspection Process, WACs and RCWs associated with ALF
licensing and investigations
Recognized, analyzed, and troubleshot deficient practice with improved performance of 95%
Wrote >200 citations a year, with only 1 deficiency free inspection and 2 disputes over 7 years
US NAVY/NATO SUPPORT COMMAND, Various Locations, 1988-2006
Clinical Manager, NAS Northwest Region, 2005-2006
Developed chronic illness case management program improvingday to day clinical operations by 90% for
Internal Medicine/Specialty Services Clinic with 110+ high risk, high volume population
Subject Matter Expert in ambulatory care, developing numerous new programs to foster teamwork and
professional development, improvingstaffcompetencyby 80%, and trainingpreparation JCAHOstandards
One of three forensic nurses to spearhead SAFE program to ensure QA protocol was met by 98%
Served as Coumadin Clinic Nurse Manager developing and executing practice guidelines, providing less
experienced nurses with necessary tools to meet competency and patient safety standards
2. Linda Dawsey, Page 3
Revised Standard Operating Procedure Manuals, improving work performance by 50%
Assistant Officer in Charge/Director of Health Promotion/Senior Clinical Nurse, Gaeta, Italy, 2001-2005
Oversaw staff of 25 providing medical care for 275-personnel USS Flag Ship, 50 support staff, 600
dependents, and 28 foreign nationalist
Received the only two “Captains Cup Award for Excellence” received by the clinic under my command
Implemented JCAHO preparation leading to a passing score of compliance
Developed and implemented Quality Management and Process Improvement program receiving global
recognition for improving quality and processes by 62%
Appointed byMilitaryTrainingCenter as regional BLSAffiliate Facultyand Program Director, instrumental
in training and deployment of public AED units in high risk areas, including Germany
Assistant Officer in Charge / Department Head / Senior Clinical Nurse, Albany, GA, 1999-2001
Oversaw staff of 55 providing medical care for 1500 active duty, 3200 dependents, and 3500 civilians
Awarded Navy Commendation for devising plan of actions and milestones which resulted in bringing
readiness status from 35% to 98% JCAHO compliance
Served as clinical administrative specialist, overseeing nursing practice, training staff, and liaising for
disaster preparedness
Revised standard operatingprocedural manualsfor clinical supply, health records, patient administration,
nursing scope, and occupational health areas
Charge Nurse Labor & Delivery / NICU / ER / Clinical Nurse Manager/Flight Nurse/NASA Recovery
Team member, Spain, 1995-1999
Provided RN oversight for L&D, Emergency Room, Neonatal Intensive Care and one of four high Risk
Medevac Flight Nurses
Served as Division Officer of Outpatient Clinic, Process Improvement Coordinator, Inpatient Supervisor
Nurse of Day, and one of four NATO instructors for Quality Management Training/SAPI
Assistant Officer in Charge/Clinical Manager/Division Officer, Camp Lejeune, NC, 1992-1995
Deployed to South East Asia, Kuwait, and Bahrain to provide medical regulating and nursing support
Provided Occupational Health support for over 15 local community employees in Middle East Theatre
Division Officer for ophthalmology clinic and surgery department
EDUCATION & CERTIFICATIONS
Masters in Organizational Leadership, Brandman University, Irvine CA, 2013
Executive Certificate in Public and Nonprofit Leadership, Brandman University, Irvine CA
Bachelors in Nursing, Minor in Administration, University of South Alabama, Mobile AL 1992
Associates Degree in HPER, Minor in Administration, Enterprise Junior College, Enterprise AL
Non-Profit Leadership Executive Certificate, Brandman University
Forensic Nursing Certification, University of Washington
Health Promotion Director Certification, Cooper Institute 2001
Instructor Trainer Certification, NAVLEAD, Virginia
Total Quality Leadership, Methods for Managing Quality, Statistical Analysis of Process Improvement, Team Skills,
Customer Relations, SHARP, SANE, Smoking Cessation, Hypertension, and First Aid
Landing Forces Medical Planning Certification/War College, Marine Corps HQ, North Carolina
SAPI (Statistical Analysis for Process Improvement) Instruction Certification, NATO Forces, Europe
PROFESSIONAL DEVELOPMENT
Disease Management/Population Health
Course, 2005
Chemical, Biological CliniciansCourse, 2005
JCAHO Preparation Course, 1999-2004
Ambulatory Care Clinical Management Course,
biannual 1997-2004
Clinic ManagersCourse, 2002
Statistical Analysisfor Process Improvement
SystemsApproach to Health Promotions
Director Course, 2002
Intermediate Officer Leadership School, 2001
Business& Professional Communication, 2001
Management Development Course, 1999
Combat CasualtyCare Course, 1995
LandingForces Medical Staff PlanningCourse,
1994
Basic Officer Leadership Course, 1993
Management Leadership Training, 2001
JCAHO Preparation Advanced Training, 2002
Population Health Management Course, 2002
3. Linda Dawsey, Page 3
Quality Management Training, 1992-2002
Division Officer Leader Course, 2000-2001
Working on black belt six sigma certification
Basic Leadership Training Course, 2001
AWARDS
Navy & Army Commendations
Lettersof Commendation
Navy Achievement Medals
Volunteer of year - NATO
Combat and OverseasExcellence
Recognition Awards
Customer Service Excellence Award
OutstandingTeam award
COMMUNITY SERVICE
Spearheaded volunteer unit to layfoundation for International Habitat for Humanityin Poland
Member of Space Shuttle RecoveryTeam located in Rota, Spain
Completed 80+ hours of Non-Profit Leadership Internship with GatesFoundation, Volunteersof
America and WhidbeyInstitute for Leadership
Referencesavailable upon request