1. LILLIE CORDOVA
(661) 350-1598
Medical Front Office Coordinator
CAREER OBJECTIVE
A highly resourceful and competent Medical Front Office Assistant, currently looking to obtain a medical front office
position. I possessed a proven ability to deal with all aspects of front office duties, able to work cooperatively with all
members of the healthcare team and sensitive to patient’s needs.
Area of Expertise/Skills:
 Bilingual: Spanish/English
 Proficient Multiple phone lines
 Appointment/test Scheduling
 Medical Records Supervisor
 HIPPA Compliance
 EMR/PMS Coordinator
.
 Document Processing
 Computer literate
 Medical Terminology
CAREER EXPERIENCE
GARY W GRUBB, M.D., INC.
AV FAMILY HEALTH MEDICAL GROUP, INC.
LANCASTER, CALIFORNIA
MEDICAL RECEPTIONIST/MEDICAL RECORDS
1998 - MAY 30, 2014
Responsible of front office of a sizeable Family Practice/Sub-Specialty Medical Group. Triaged all calls, scheduled
appointments and scheduled procedures. Responsible for patient flow, patient satisfaction and retention. In charge of
data Entry, maintenance of demographics and financial information. Coordinated transition of hard copy records to total
EMR medical records. Executed all medical records related scanning and processing. Effectively verified all patients’
insurance eligibility/benefits prior to services. Executed all collections of co-payments, deductibles and insurance
balances prior to services
PALMDALE, CALIFORNIA
TEACHER’S AIDE
1992 - 1998
Prepared various teaching aids, such as worksheets, bibliographies, charts, graphs and instructional materials.
Assisted students, individually and in groups, with assignments. Helped maintain order in classroom and supervised
the children on school grounds.
EDUCATION AND CERTIFICATIONS
1973-1977 Sacred Heart High School, Los Angeles, California - High School Graduate
1977-1978 Associated Technical College, Los Angeles, California – Medical Front Office Administration