1. LEONARDO AZCUE
Leo.Azcue@outlook.com 713.447.3180
SUMMARY
Bilingual (English/Spanish) IT Specialist with 4+ years of professional experience in Networking and System Administration
known for attention to detail, personable customer/client services, accountability and problem solving skills. Experience in a
variety of industries including oil and gas, residential and healthcare management.
EDUCATION
University of Houston – Downtown, Houston, TX, 2009
Bachelor’s Degree of Applied Arts and Sciences in Political Science
TECHNICAL KNOWLEDGE & SKILLS
OPERATING SYSTEMS: Windows OS, Mac OS X, Linux
SOFTWARE APPLICATIONS: Active Directory (AD), VMware Virtual Server, MS Server 2012, 2008 R2, 2008, 2003, 2000,
Linux Server Ubuntu 12.04 LTS, MySQL, MS Office Business Suites 2013, MS Outlook, Adobe
Acrobat, QuickBooks, TAZA Systems, QSee Software, Swann Software
HARDWARE KNOWLEDGE: TCP/IP, SCCM 2007, ETHERNET, DHCP, DNS, VPN
TECHNICAL SKILLS: Network Administration Server Design, Internet / Intranet Configuration, Hardware /
Software Maintenance, Security testing / Patching Backup, and Managerial
EXPERIENCE
TUBULAR SUPPLY, HOUSTON, TX June ’13 – March ‘15
Delivering administrative oversight for the information technology department, accounting and logistic support for our
product supply company based in Panama
Acting as a liaison between senior management and clients, ensuring proper strategic communication for mission
critical circumstances
Troubleshooting PC and printer connectivity issues and providing desktop/desk side support for company end users
Implementing Windows Server 2012, 7 Workstations, Active Directory User and Group Policies
Setting up and supporting both new and existing end users in Active Directory and granting access permissions
Resolving trouble tickets in a timely fashion
Setting up and installing new hardware and software as needed and ensuring all systems are running up-to-date
Implementing Microsoft System Center Configuration Manager 2012, utilized to monitor software usage, license
management, and deploy applications
Implementing VMware Virtual Server
Configuring VPN Tunnel to connect network to overseas office in Colombia from Houston
Managing company hardware and keeping inventory on equipment
Developing 10 business accounts with new retailers including TMK and Marubeni Itochu
Ensured product delivery to clients based in Colombia, by coordinating with the freight expeditor and assisting them in
obtaining export customs clearance, as well as, confirming all proper documentation was provided for evaluation for the
receiving country
Negotiated and enforced collections to recover funds and expedite the clearance of accounts as needed
English/Spanish interpreter for CEO
Processing accounts receivable and payable activities as needed, as well as monthly reconciliations
Provided completed financials to CPA for end of year closeout and tax filings
On call (24X7X365) for network emergencies
Environment consists of 100+ Employees, 25+ Workstations, 5 Servers
2. LEONARDO AZCUE PAGE THREE
PROFESSIONAL EXPERIENCE – CONTINUED
GREENLET PROPERTIES, HOUSTON, TX Mar. ’12 – Aug. ’13
Implemented Windows Server 2008, 2008 R2, Windows 7 Workstations, Active Directory User and Group Policies
Implemented Linux Server Ubuntu 12.04 LTS, MySQL, Samba, Winbind
Implemented Remote Desktop on Server 2008 for 2 clients
Implemented Remote Desktop on Server 2008 R2 for 10 Clients
In-depth knowledge of several Microsoft Server-based products (e.g., Windows Server 2000, 2003, 2008, 2008 R2,
2012, IIS, File and Print Services, Internet Printing)
Implemented Microsoft System Center Configuration Manager 2007, utilized to monitor software usage, license
management, and deploy applications
Installation of new DHCP, DFS, SQL, Domain Controllers, Web Servers and Print Server
Packaged new applications and pushed them out using Group Policies and SCCM 2007
Supported procurement and construction departments
Aided the procurement specialist in pre-order documentation
Ensured preparation tasks prior to construction were completed in full
Maintained companies receivables and payables in QuickBooks and PropertyWare
Tested new accounting and property software in a Virtual Environment with TazaSystems, Yardi and MRI
Ordered property surveys and performed visual inspections of new properties prior to adding them to the Builders Risk
and Structure Insurance Policy
Maintained recently acquired properties, ensuring that all utilities were set up, and regular inspections of the property
Property documentation was created in digital and hard copy for each property
On call (24X7X365) for network emergencies
Environment consisted of 10+ Employees, 7+ Workstations, 2 Servers
THERAPY CONNECTIONS, BELLAIRE, TX Jan. ’12 – July ’13
Managed Server 2000, Active Directory User and Group Policies
Implemented Microsoft System Management Server, Used to monitor software usage, license management, and
deploy applications.
Packaged new applications and pushed them out using Group Policies and SMS 2.0.
Assisted in the migration from Medisoft to EnableDoc along with Beta Testing the software for the 1st
year of use.
Weekly Meetings to ask for new reports or options in the software itself. Integrated all Receivables into the software
with 50+Clients to start and ending with 200+ after year one.
Helped coordinate when to push out new revisions to provide user support for the changes that were implemented.
Learned to troubleshoot an array of Telecommunications equipment, Networking principals, TCP/IP, DHCP, IP Sub
netting.
Supported various hardware types including, Dell, HP, Asus, and Mac Desktop and Laptop Systems.
Maintained Multi-Function Printers on the network, as well as
Monitored with Cbeyond any T1 Service disruptions.
Monitored our PBX system but closed off to the network for maximum security.
Environment consisted of 20+ Employees, 6 Workstations, 1 Server
Ensured timely payments of Accounts, maintaining vendor accounts, and recorded all financial transactions in
QuickBooks
Produce financial statements, Financial Reports for owner, compiled financial data, reconcile bank accounts, deposited
checks and verified wire payment processing
Process payroll on a bi-weekly basis
3. LEONARDO AZCUE PAGE THREE
PROFESSIONAL EXPERIENCE – CONTINUED
Filed 941 Monthly and Quarterly, Texas Workforce Commission Payments Quarterly, as well as annual 940 Reporting
PANCHO VILLAS MEXICAN RESTAURANT, TANNERSVILLE, NY Jan. ’08 – Present
BOOKKEEPER (WHILE ATTENDING SCHOOL)
Processed all financial transactions using Quicken and Excel for restaurant in Tannersville, NY.
Compiled monthly account statements and forwarded to the owners
COUNCIL MEMBER JAMES RODRIGUEZ – DISTRICT I, HOUSTON, TX Sept.’08 – May ’09
INTERNSHIP
Handled constituent complaints via phone and face to face
Maintained case record data bases
Worked with all council aides to develop and coordinate fundraising events
ADVANCED HOME CARE, HOUSTON, TX Feb. ’08 – May ’09
BOOKKEEPER (WHILE ATTENDING SCHOOL)
Created a simple database using Access for managing inventory
Responsible for paying suppliers, and maintaining current accounts, monthly reconciliations, weekly deposits and proper
filing in QuickBooks
Create financial statement and prepare reports for managing partners
Pre-qualified clients for billing to Medicare, Medicaid, and insurance providers
Mailed checks and verified wires were processed to our accounts
MERC MEDICAL SUPPLY, HOUSTON, TX June ’07 – Jan. ’08
WAREHOUSE CLERK
Tracked warehouse inventory through Excel, and maintained the interior of the warehouse with other techs
Responsible for equipment delivery to patients via shipments and in home visits
Performed regular maintenance on equipment in homes and upon return to the warehouse
Scheduled routine equipment delivery/pickups