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Organisational
Learning
LEE ENGLESTONE
SOFTWARE DEVELOPMENT MANAGER
What is Organisational Learning?
 The collection, retention and sharing of useful knowledge
 That individuals find useful
 That can be shared within departments
 That can be promoted / shared across the organisation
Knowledge Hierarchy
Individual
Knowledge
Departmental Knowledge
Organisational Knowledge
Things people in your department
find helpful
Things everyone in the
business find helpful
Things individuals find helpful
SHARING
Departmental Knowledge
 This is already happening in your department
 Is it in a ready accessible format?
 Is it easily findable?
 If applicable, can it be shared with rest of Organisation?
Benefits of Organisational Learning
 Encourages the proliferation of knowledge
 Makes knowledge more accessible/findable
 Reduce knowledge loss (people leaving)
 Reduce re-learning (waste)
Proposal
 Adopt Organisational Learning across the business
 Cultivate an Organisational Learning mindset
 Share methods for Individual Learning that people use
 Make Departmental Knowledge more consistent / Findable?
 Create central Organisational Knowledge ‘area’
www.ManchesterDeveloper.com
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Organisational Learning