The Learning platform that turns everyday employees into top performers. Guidelines: Use the deck as a source of questions ask your sales team with the rubric below as a way to assess their response.

1. 21 Questions that
Every Sales Person
Must Answer
Questions by LearnCore
“Create Top Performers”
Presented by Vishal Shah
Co-founder – VP Strategy, LearnCoreApril 30, 2014
www.learncore.com

2. 2
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Improve your sales team’s skills in 10 min.
with LearnCore

3. 3
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Guidelines:
Use the deck as a source of questions to ask your sales team
with the rubric below as a way to assess their response.
LearnCore Methodology

4. 4
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What problems does your
product or service solve and
what are the typical customer
pain points?
LearnCore Methodology

5. 5
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Who are your competitors?
Why are you better?
LearnCore Methodology

6. 6
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Describe your ideal customer?
LearnCore Methodology

7. 7
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Customer Objection:
Your product/service is too
expensive.
LearnCore Methodology

8. 8
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What is the company
philosophy, mission or history?
LearnCore Methodology

9. 9
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Customer Objection:
We are working on many
initiatives right now, it may be
better to reach back out in 6
months.
LearnCore Methodology

10. 10
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Customer Objection:
We are ok with the processes
that we have in place right now.
LearnCore Methodology

11. 11
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How does the process look after
the sale is completed?
LearnCore Methodology

12. 12
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Customer Objection:
We are already working with
someone else.
LearnCore Methodology

13. 13
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Customer Objection:
Why can't we just do that in
house?
LearnCore Methodology

14. 14
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Customer Objection:
This type of solution just won't
work for us.
LearnCore Methodology

15. 15
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How does your company
support the customer before
and after the sale?
LearnCore Methodology

16. 16
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What is the process your
company takes for handling
customer feedback?
LearnCore Methodology

17. 17
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Customer Objection:
It looks like you have not
worked with companies from
our ______ Industry.
LearnCore Methodology

18. 18
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Customer Objection:
There is too much risk for
implementing your solution.
LearnCore Methodology

19. 19
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What are some important tips
for new Sales prospects?
LearnCore Methodology

20. 20
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Customer Objection:
(On a cold outreach) Now is
not a good time.
LearnCore Methodology

21. 21
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What are the 3 questions you
ask to qualify your prospect?
LearnCore Methodology

22. 22
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What are the typical KPI's your
clients use to evaluate your
product/service?
LearnCore Methodology

23. 23
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How do you educate your
customer prior to the sale?
LearnCore Methodology

24. 24
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Customer Objection:
My boss says that this isn't a
priority right now.
LearnCore Methodology

25. 25
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Need help scaling these skills
to your sales team?
Vishal Shah, VP Strategy
vshahv@learncore.com
312-300-6684