Keli and Consuelo Project Presentation Craig Slides
1. Health Care Organizational Structure
Vision: To be the national leader in healthcare by 2020
Core Values:
Compassion
Excellence
Integrity
Respect
Teamwork
Culture:
Patient Focused
Continuous Education and
Improvements
Lead through Change
Strategic Growth
Encourage and model core
values and behaviors
3. Leadership Style
Coalitional(Innovative and Development)
Transformational (Creative and Encouraging)
Servant (Empowering and Inspiring)
Leading Change
Investing in Staff
Reward Power
4. Team Function
Patient Centered Focus
Motivated
Collaboration
Problem Solving
Experimental
Cross Functional
Proactive
Transparent
Communication (Internal and External)
5. Organizational Structure
Mechanistic Model
Specialization
Departmentalization
Centralized and Decentralized
Chain of Command
System
Clinical
Shared
Services
Operations
Hospital
Group
Physician
Group
Insurance
Group
Primary Care Specialists
6. Summary Contrast and Compare
Industrial Differences
Various In Size
Global, National, Local
Consumer Differences
7. Themes for Success
Individual commitment
Focus on Customer
Continued Education and Growth
Market Awareness
Rewarding Power
Consistent Goals
Synergy
8. Themes of Ineffectiveness
Operational Silos
Communication Barriers
Contracting Separations
Superiority Complexes
Fear of Change
Accountability
Power Struggles
10. Specialty Lines Insurance Structure
Vision: Offer Sustainable, Applicable Coverage for Risks Outside the Mainstream
Core Values:
Customer as Colleague
Ease of Doing Business
Integrity
Support Department
Support Team
Culture:
Agent Focus
Ongoing Growth &
Education
Providing Options
Policy Retention
