1. Lea T Grimes
1807 Heatherbrooke Rd
Birmingham, AL 35242-5022
Phone: (205) 532-7316
(205) 249-1982
Jag2mom@gmail.com
OBJECTIVE
To enhance productivity by developing and maintaining relationships with clients, providing
effective customer service, problem-solving, and increasing sales. My focus will be to
encourage and assist customers in selecting the best options and increasing business
revenue.
SUMMARYOF QUALIFICATIONS
After spending 17 years in the field of education as both a teacher and
administrator, I have developed excellent written and oral communication skills.
Other strengths include crisis management/problem solving, data analysis, management of
human resources, supervision and evaluation of employees, and effective decision making
skills.
WORK EXPERIENCE
Customer Service (5/2014 - 8/2014)
Waste Pro, USA, Alabaster, AL
Temporary position in which I provided customer support in problem solving
accounts, applied payments to accounts, and promoted a positive relationship
between the company and our clients.
Teacher/Administrator (1999-2014)
Shelby County Schools/Alabaster City Schools
Thompson Intermediate School
I served as a teacher for students with emotional and behavior disorders from 1999-2007.
Duties included planning, goal setting for student achievement, behavior data analysis and
planning, developing outreach programs for parents, and promoting positive school relations
with professionals outside of the field (mental health professionals, local businesses,
dentists, etc.)
As an assistant principal, I was responsible for discipline, school safety planning, school
improvement goal planning, monitoring, and assessing, transportation, after school activity
supervision, promoting the school in a positive manner by building community relations,
supervision/evaluation of employees, mentoring and retention of employees, daily problem
solving, and referral process data analysis.
EDUCATION
Educational Specialist (Ed.S)
University of Montevallo 2012
Montevallo, AL
Educational Specialist (Ed.S) degree was obtained in the area of Instructional
Leadership. Prior to obtaining this degree, I received a certificate for Educational
Administration.
Master’s Degree (M.A)
University of Alabama 1999
Special Education - Emotional Conflict

2. Bachelor’s Degree (B.S)
University of Alabama
Special Education - Mild Learning and Behavioral Disorders.
ADDITIONAL QUALIFICATIONS
Graduate Student of the Year in the Ed.S. program (2012); Teacher of the Year
(Shelby County Schools, 20000), Training in Managing Crisis Safely; Extensive Technology
Integrated Skills Training; Training in Data Analysis; Training in Employee observation and
evaluation; Training in School Safety; Training in creating and implementing school
improvement plans; Training in building positive relationships within a community.
REFERENCES
Sondra Beck
Principal, Retired (Former Supervisor)
Kings Crest Road
Pelham, AL 35124
Phone: (205) 902-2281
Dana Payne
Personal Reference
State Farm
338-2220
Sharon Cooper
Former Co-Worker
Keith Dr.
Birmingham, AL 35242
Phone: (205) 936-9790