We will surf you through our journey which began with traditional help authoring tools to a wiki solution to optimize multilingual customer collaboration. So grab your board and shoot the curl as we surf through the process.
In this session attendees will learn:
How to plan, select, and implement a solution for translated wikis. This includes considerations for conversion, partnering with third-party tool vendors on requirements needed to support translation
Working with translation vendors to enable processing files through translation management systems
Working with in-country reviewers, and analyzing customer feedback
Finally, attendees will gain awareness on developing a regime for generating Google Analytics reports to track viewership for non-English users.
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Lelani Prevost and Gina Fevrier - Two Wahines Hang Ten Languages off BMC’s Epic Wikis
1. D R A F T
Two Wahines Hang Ten Languages off BMC's Epic Wikis
Lelani Prévost, Localization Manager
Gina Fevrier, L10N Project Manager, Technical Writer
October 24, 2018
D R A F T
2. D R A F T
Overview
About us
Strategy
Getting started
Getting stats
Future plans
Conclusion