1. P R O F I L E
B O O K

2. Company's Name
LEA EDUCATION SDN BHD (799715-M)
Telephone Number
603 7932 5033
Facsimile Number
603 7932 5776
Website
www.lea.edu.my
E-mail
admin@lea.edu.my
Business Office
Lot L2-1, Level 2, SSTwo Mall,
No.40, Jalan SS 2/72,
47300 Petaling Jaya,
Selangor Darul Ehsan.
Accreditation
Awards Winning Academy (Quality Brand Award)
International Standard Quality 2012
Pioneer & Quality Key Players Awards 2012
ABOUT LEA
OUR CORE BELIEFS & VALUES
GET TO KNOW US
MESSAGE FROM THE MANAGING DIRECTOR
OUR ACADEMIC TEAM
PERSONAL COACHING, FUN LEARNING, QUALITY EDUCATION
ENGLISH ENRICHMENT PROGRAMME
IELTS PREPARATION
SUMMER PROGRAMME
LEA ONLINE LEARNING
LEA ITEST
PART TIME ENGLISH
CORPORATE TRAINING
BUSINESS ENGLISH
ENGLISH FOR HOSPITALITY AND TOURISM
ENGLISH FOR NURSING
ENGLISH FOR MEDICAL PURPOSES
ENGLISH FOR LAW
PRESENTATION SKILLS
OUR FACILITIES
STUDENTS' ACCOMODATION
LEA2UNI
LEA WITH LOVE
OUR CORPORATE RESPONSIBILITY
OUR BUSINESS
OUR STUDENTS
WHAT STUDENTS SAY ABOUT US
LEA STUDENTS & PARENTS PORTAL
OUR MERCHANDISE
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CORPORATE
INFORMATION
IN A GLANCE
CONTENT

3. ABOUT
LEA
01LEA PROFILE BOOKABOUT LEA
LEA was formed in 2006 in Knightsbridge, London. In
the journey to be the best English Centre in Malaysia
and in the World, we continuously improve ourselves
in the quality of education and services we offer. We
always stand by our corporate values of “Fun
Learning, Quality Education and Personal Coaching”.
From our early beginnings of offering English
language learning programmes to a small number of
students in an office of 3,000 sq.ft., LEA has since
come a long way to realizing the dreams of being an
institute of international quality and standards;
delivering total solutions in the learning of English to
people of various background and education level.
Later on our centre boosts a space of 16,000 sq.ft.
with over 200 international students from South Korea,
Sudan, South Africa, Kazakhstan, Uzbekistan, Syria,
Mongolia, and many others.
Now we have total of 40,000 square feet with total of 2
branches. We are now one of the biggest English
Centres in Malaysia. We would like to thank all LEA
Students, Staffs, partner and stakeholders to walk with
us throughout this journey.
Since our inception, our expertise and knowledge
guide us as we continue to grow our relationships and
expand the range of top programmes we provide all
along to people of various races, age groups,
educational background, nationalities and mother
tongues. We will continue contribute our knowledge,
expertise, time and engery to the societies and
nations through Education.
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4. OUR CORE
BELIEFS &
VALUES
Our VISION is to become a world leading language
training provider.
Our MISSION is to strengthen our worldwide
positioning through a shared value and strategic
investments in our brand, people and product.
we are committed to continuously improve our
sharesholders' returns on investments.
OUR VALUES
& BELIEFS
INTEGRITY
PASSION
TEAMWORK
DIVERSITY
CONTINUOUS IMPROVEMENT
ACCOUNTABILITY
COMMITMENT
GET TO
KNOW US
LEA PROFILE BOOK02 GET TO KNOW US
LEA is founded and headed by Jerold Yap Hock Lai.
Jerold Yap ventured into the business world in his early twenties, starting from
scratch without financial assistance. He trains and consults in the areas of
leadership, strategy, management, psychology, sales and marketing and customer
service.
“...success in the early years was bittersweet - we had to compete with global
brands which are more established and bigger in operations, the emergence of
new players, and of course, the changing of government policies. But those
exposures had never daunted us but made us more resilient and facilitated the
professionalism and implementation of our business...”
“.....education is necessary for
one's development. It should
be one's life-long pursuit..”
We advocate Corporate Branding and Identity as part of our growth
and expansion plans. We believe in creating and supporting
education ideals that are pioneer in their own class, appreciated and
long remembered by students.
LEA is keen to manage and deliver quality education by understanding the strategy
and needs of students versus current market requirements. This supports the
development of new programmes and courses, upgrading requirements and
deployment. We constantly monitor and analyze market development with a view to
capturing opportunities to develop our business portfolios.

5. MESSAGE FROM
THE MANAGING
DIRECTOR
03LEA PROFILE BOOKMESSAGE FROM THE MANAGING DIRECTOR
Greetings from all of us at LEA English Centre!
LEA has always been practising in equipping our
students with the skills, knowledge and personal
qualities to confidently face challenges of a rapidly
changing world. LEA students are encouraged to take
on new challenges on a day-to-day basis to foster
self-discipline, encourage independent learning and
develop interactive personal and social skills. They are
provided with practical life skills that enable them to
stand in good stead in their life's endeavors.
LEA employs an integrated and thematic approach to
learning language and acquiring knowledge – we
nurture and educate with a personal touch. Our aim is
such that we are able to produce independent
learners who are able to excel in the “real” world
outside the classrooms.
I believe that in learning a language, in particularly a
language that is not your mother tongue, can possible
be a challenge in itself. Mastering a language is never
easy. That is why we want to relieve this stress of
learning a language by providing a comfortable and
fun learning environment.
Jerold Yap
Managing Director of LEA
Co Founder & Entrepreneur
“the centre has built a strong learning platform
based on our core values. Quality relationships
between all students and members of the centre
underpin an inclusive, flexible curriculum”
There is an ever changing landscape in the education
field. The company plans to increase our market
participation significantly over the following years. We
anticipate significant opportunities in this market and
hope to be ideally placed in line with the company's
expansion plans to capture different markets and
business associates to our stable, not withstanding
the fact that we are first and foremost an educator.
We continue to advance our role in language learning
by enhancing and enriching students' achievement
and institutional effectiveness. Our solutions effectively
allow students to develop personalized academic and
career plans based on their interest, competency,
learning styles and interest. We look forward to our
expansion to more parts of the world, Saudi Arabia
and China being the ones that we are anticipating in
the near future.
I want to personally welcome you to LEA where every
learner and learning matter.

6. LEA PROFILE BOOK04 OUR ACADEMIC TEAM
OUR
ACADEMIC
TEAM
At LEA, we believe that each student has the potential to shine in no matter what field they pursue right after
they have completed their English Enrichment Course. We also believe that each and every student at LEA is
special and has the rights and privileges to get the best upon enrolment with LEA. Giving out the best we can to
our students has become a greater chance for our academic team to not only enrich and enhance students’
proficiency but the process of learning often occurs in two ways which directly becomes a norm and culture to
students and teachers.
All our academic staff are vastly trained and experienced in the field of the English language teaching. In order
to maintain the quality and high standard of quality teaching and learning, all our academic staff have to
undergo ongoing training be it in house or outside. The academic team at LEA often conducts a sharing session
among ourselves in term of the teaching skills and we also ensure that we are updated with the current
methodology and fully armed with the knowledge in the teaching of English language.
At LEA, we have a great academic team that consists of a mixture of native speakers from countries such as the
UK, America, Australia, New Zealand and also some teachers from Malaysia as well. With this blend, our
students are exposed to the best possible learning experience not only to different range of accents but also
variety of cultures that each member of the team could possibly offer and share.

7. 05LEA PROFILE BOOKOUR BUSINESS
PERSONAL COACHING
FUN LEARNING
QUALITY EDUCATION
In LEA, we pay close attention to each student to really see what sparks
enthusiasm, evokes awe, sharpens focus, builds on interests, and challenges
abilities. That’s the best way to advance learning. It is our core belief that the
ability to speak English is essential for success in the modern world and that
everyone has the ability to learn to speak English, when taught in the right
way. Through The Fun Learning Method we give our students the advantage
of a broad understanding of the language so that through interactive
classroom activities. Our courses are focused on developing our students'
reading, writing, listening and speaking skills at the same time so that they
can truly master English. Through our commitment to hiring and training the
best teachers, our dedication to developing and refining the most modern
and effective courses available and our principle of working with smaller
groups of students in a social environment.
LEA provides personal coaching for students. Professional teachers partner
with students in a thought-provoking and creative process that inspires them
to maximize their personal and professional potential in English language to
achieve their goals. Personal Coaching is a comprehensive one-on-one
method devoted exclusively for English language learners. Developed by a
lifelong teacher, mentor and coach, the program creates lasting positive
change because it’s based in a genuine understanding of teachers and
students. The goal of personal coaching is to increase achievement by
helping students find their inner strengths and passions in order to nurture
self-worth and identity and have a voice in their own language learning and
negotiate collectively with the instructor to create the goals and objectives,
Our instructors also motivates the students to passionately engage in talking
content to increase memory retention and fuel motivation to learn, and use
their inner talents to bring their work to the highest level. The personal
coaching strategies, which have been used successfully in some of the most
diverse classrooms in LEA can help to empower students by allowing them
ownership of their work. It also helps the students to overcome emotional and
environmental roadblocks in acquiring English language. The result? A
harmonious, unified and happy team of individuals who remember why they
do what they do, and love it more completely.
Choose from general and specialist English language courses at this Quality
English School. LEA has been providing quality English Education for the
past 8 years locally and also internationally. Students come here from Asia
and Middle East, with some also coming from South Africa and the Europe.
Our teachers come from Malaysia, England and Canada, so you will hear a
variety of different accents to prepare you for using English around the world.

8. LEA PROFILE BOOK06 ENGLISH ENRICHMENT PROGRAMME
ENGLISH
ENRICHMENT
PROGRAMME
The ‘English Enrichment programme’ is an intensive
multi level programme, which immerses students in an
interactive, lively and motivating environment. Through
a systematic, modular approach to language learning,
our students are exposed to all aspects of language
learning. Particular attention is paid to grammar,
vocabulary development, pronunciation, and the skills
of reading, writing, listening and speaking. The
courses are designed to provide the students with
maximum exposure to English through authentic,
interesting and current issues. The LEA offers a 4, 6 or
8-month English language programme.
THE CLASSES
Our classes run for a period of 5 contract hours from
Monday-Friday for 4 weeks. They are divided into 2
sessions per day. The first session is 3 ½ hours long
whereas the second session runs for 1 ½ hours.
During the first session, the students are given a half
an hour break after 2 hours before continuing with the
lesson. Our lessons involve introducing the various
language skills such as reading, writing, speaking and
listening, grammar and vocabulary to our students.
We conduct our lessons using Communicative
Language Learning where our students are required
to interact with each other in either group or pair work
to maximize student-centred learning. Apart from that,
our lessons are designed to ensure that the students
move on from guided practice to real life
communication.

9. IELTS
PREPARATION
World recognized examination – IELTS can be taken at
LEA English Centre. IDP also recognized LEA as IELTS
test venue. Students can choose IELTS preparation
course or taking IELTS exam at LEA.
This course aims to prepare the participants for the
IELTS Academic Examination.
COURSE CURRICULUM
The course is divided into 2 levels, Intermediate and
Upper Intermediate. Both courses will cover the
components tested in the IELTS exam such as
Reading, Writing, Listening and Speaking. The
Intermediate level focuses on building a strong
foundation in the various academic skills needed by
its participants to face the exam. The Upper
Intermediate Level will provide reinforcement for the
skills learnt in the previous level. In addition, advanced
skills will be taught to the participants to supplement
their learning experience. Furthermore, the instructors
will provide various exam tips and run exam
simulations with the participants to show them what
they will face in the exam.
DURATION
The course will run for a period of 8 weeks from
Monday to Friday every week. There will be a total of
40 contract hours between the participants and the
instructor for each level.
PARTICIPANTS
The participants are expected to have at least an
Intermediate level of proficiency in the English
Language. Students studying in the LEA will have to
complete Level 7 and above in the English Enrichment
Program to be eligible for this course.
09LEA PROFILE BOOK 07LEA PROFILE BOOKIELTS PREPARATION

10. LEA PROFILE BOOK08 SUMMER PROGRAMME
SUMMER
PROGRAMME
The LEA Summer Programme is opened to students
from middle to high school who wish to experience a
holiday of wonders and to study in Malaysia. Through
this programme, the students will experience the
wonders of Malaysia while they study English in
Malaysia. Our classes cover the various language
skills required to master the English Language and our
students will experience an interactive classroom
where edutainment is the key ingredient in making
their experience at LEA a memorable one. If you
decide to study English in Malaysia, it is the best
decision you will ever make.
PROGRAMME DURATION
2-4 weeks
COMPONENTS TAUGHT
1. Reading,
2. Writing,
3. Speaking,
4. Listening,
5. Grammar and
6. Vocabulary
• We provide more excursions
• We have Excursion + English + Leadership
• Our staff will be accompany and guide you
almost everyday

11. 09LEA PROFILE BOOK 09LEA PROFILE BOOKLEA ONLINE LEARNING
LEA ONLINE
LEARNING
LEA’s qualified teachers have put together all efforts
and resources to make sure that students can do
revision and learn through the Internet and across
borders. It is divided into 10 levels. Student can take
up the LEA Online Test to know where to start. The
good news is, it is FREE. Student can access the LEA
e-learning Edge once they have completed the form
and registered with our system.
In developing this e-Learning platform, we hope our
students can contribute by giving us their feedback,
comments and ideas to make this e-learning a great
experience to other learners as well. We also hope
students can share this great benefits with their friends
too.

12. LEA PROFILE BOOK10 ITEST
LEA
ITEST
iTest is an application that runs online assessment and
this definitely allows students, partners and
companies to have full advantage of the best of
computerized examination. At LEA, we always believe
that our clients, partners and future partners are our
priority. So, with iTest we are accessible anywhere
around the world and that connects us with you
anywhere and anytime! With iTest also, you are one
step ahead to joining us at LEA.
RELIABILITY
Our iTest is an assessment tool that helps to
measure the degree of tests that creates stable,
valid and consistent results. By running the same
test twice to certain group of companies and
individuals, the results from the first test and the
second test can be compared in order to assess
the test for its reliability and validity. Our iTest is
recognized by many institutions locally for its
trustable reliability. Plus, our iTest is designed by
our qualified teachers coming from all over the
world like the UK, Canada and United States of
America.
PRODUCTIVITY
iTest creates a high friendly and productivity
environment not only for LEA but also any
companies without extra and additional resources
needed. iTest runs automatically without needing
a supervision, 24 hours a day, across different
platforms, browsers and environments at the
same time. The shortest time spent to do iTest
also is one of the many advantages gained by
anyone who fully utilize iTest.

13. 09LEA PROFILE BOOK 11LEA PROFILE BOOKITEST
EFFICIENCY
At LEA we guarantee iTest can accurately assess
quality levels and make sound decisions
efficiently. Plus, iTest is accessible to anyone with
differing levels which contributes to testing in a
consistent and collaborative environment.
ONLINE
PURCHASE
BULK
PURCHASE
Go to
www.lea.edu.my
Register
Buy Token
Pay via PayPal
Start Exam
Login and
Insert Token
Login and
Insert Token
Start Exam
Register
Go to
www.lea.edu.my

14. LEA PROFILE BOOK12 PART TIME ENGLISH
PART TIME
ENGLISH
Part Time English Enrichment Programme is an
intensive multi level programme, which immerses
students in an interactive, lively and motivating
environment. Through a systematic, modular approach
to language learning, our students are exposed to all
aspects of language learning. Particular attention is
paid to grammar, vocabulary development,
pronunciation, and the skills of reading, writing,
listening and speaking. The courses are designed to
provide the students with maximum exposure to
English through authentic, interesting and current
subject matter.
WHO SHOULD ATTEND THE PROGRAMME?
This Part Time English Enrichment Programme is
specifically designed and catered for working adults
who wish to improve their English to the top – notch
level be it written or spoken.
LEARNING OUTCOME(S)
By the end of the programme, students should be
able to:
• Comprehend the target language, English both
written and spoken
• Master the language, written and spoken
• Apply the language in their daily life and work
environment too.

15. 09LEA PROFILE BOOK 13LEA PROFILE BOOKPART TIME ENGLISH
PROGRAMME STRUCTURE AND CONTENT
The ‘Part Time English Enrichment Programme’ is
based around the ‘Cutting Edge’ series of language
learning materials. It provides the students with an
intensive, yet enjoyable learning experience. To
supplement the key course material, our instructors
use an extensive library of current teaching materials
which further enhances the student learning experi-
ence.
Before any student joins one of our classes, they are
carefully placement tested by our instructors, so that
the appropriate level of study may be assigned to
them. Our programme progress through five levels (2
months per level) of academic study from ‘Beginner’ to
‘Upper – Intermediate’. Within each level, students are
formally tested twice in order to provide a system of
monitoring student progress and eligibility for
progression to the next level of study. The students are
to consult their respective instructors on the exam
dates.
The table below clearly explains the levels that are
offered under the Part Time English Enrichment
Programme.
Our students attend 4 sessions per week. The classes
run on Tuesdays, Thursdays, Saturdays and Sundays.
At LEA, we give our students the flexibility to attend
any TWO of the four sessions at their own conve-
nience. In addition to these hours of intensive study,
students are encouraged to use our interactive
learning facilities for a period of self study each day.
We also have the Skills Class which include lessons
on presentation skills, writing workshops, listening and
speaking activities.
Students will also be expected to complete homework
assignments, which will be set throughout the course.
In a typical lesson, students are introduced to key
language points in real life contexts. These language
points are then developed through carefully structured
practice sessions in which the students may be
involved in group, pair, or individual work.
Level Level Description
1 Beginner
2 Elementary
3 Pre-Intermediate
4 Intermediate
5 Upper-Intermediate

16. LEA PROFILE BOOK14 CORPORATE TRAINING
CORPORATE
TRAINING
LEA English Centre offers various corporate training
courses to cater to the needs of our prospective
clients by customizing our courses.
LEA delivers its Corporate Training Courses with a
structure which is designed and certified to meet ISO
quality standards. The centre’s training methodology is
very much places emphasis on developing and
empowering practical skills, and its courses are
delivered by talented and experienced trainers using
high-quality course material, well-structured exercises
and real-world project work. That calls for training that
not only equips the student with the right set of skills
but also one that prepares them with a positive attitude
and an international outlook. At LEA we believe that
instead of viewing obstacles as threats, the students
look upon them as challenges and learn to thrive in
unpredictable real working environments. In addition,
one of the objectives of corporate training is to
encourage group work, at LEA we believe that student
centred learning is more effective and beneficial.
LEA designs and offers many English Programmes to
suit the needs of the students and clients alike. These
courses include:
• Business English Course
• English for Academic Purposes Programmes,
• English for Specific Purposes Programmes,
• English for Nursing
• English for Law
• English for Hospitality and Tourism
• The HRDF Approved Programmes and
• Tailor Made Corporate Training Courses

17. 09LEA PROFILE BOOK 15LEA PROFILE BOOKCORPORATE TRAINING
In dedication to provide local businesses with high
quality English Language training, the tailor-made
“English for Corporate Training” covers courses such
as Corporate Skills and Business English intended to
prepare students for a career in the real business
industry or even for those who are already in the
business world who are keen to improve their
language proficiency in the business industry.
Designed and constructed around the most recent
ideas in the business world, this task-based course
caters for a wide variety of needs involving different
interest areas, specialization and work skills. Besides
that, the Business Oral Communication Skills is offered
to make students able to converse well with
customers, clients and co-workers in English and
solve business related problems with a systematic
approach. Different from our Business English Course,
The Business Oral Communication focuses mainly on
the verbal aspect of communication.
LEA has established various partnerships with a
number of reputable organizations because by
collaborating with prominent companies locally and
globally, we believe that the vision shared by both
parties is achieved. In line with its corporate vision of
becoming one of the global players in corporate
training fields, LEA has established partnership with a
range of both international and Malaysian companies.
The elite group of clientele includes companies such
as Petronas, IDP Education Australia, Khazanah
Nasional, Malaysian Airlines System (MAS), Radicare
Group, KFM Solutions, Deloitte Malaysia and SIDC
(Malaysian Securities Commission).
The centre also has already created waves in
countries such as Mongolia, Saudi Arabia, Yemen,
Kazakhstan, Uzbekistan and Korea. LEA is widely
recognized as an emerging global brand name that
has given corporate training new perspectives, new
focus and new directions.
HRDF PROGRAMMES
All our Corporate Training Programmes are registered
under the Ministry of Human Resources specifically for
the Human Resource Development Fund (HRDF) and
these courses are 100% claimable. We can assure
you that these are significantly interactive programmes
with emphasis on seminars, group activities,
discussions, role play and also including videos that
place importance on creative, innovative practices
relevant to the context of interaction.
We would like to thank you for your inquiries and
interest in making LEA English Centre your potential
training centre. We do hope that we have answered all
your queries and look forward to working with you in
the near future.
CLIENTS WE HAVE WORKED
• FIJI Embassy
• YEMEN Embassy
• SUDAN Government Congress Party
and many more...

18. LEA PROFILE BOOK16 BUSINESS ENGLISH
BUSINESS
ENGLISH
LEA English Centre’s Business English course is
geared towards business-minded individuals who wish
to improve their language skills and writing on a
variety of levels. This course will focus on an
assortment of topics that essential for today’s business
environment.
LEARNING OUTCOMES
Not only will students learn the skills that are essential
for today’s English speaking environment, but they will
have ample time to practise them. Students will
receive a variety of supplementary materials so that
they will have an opportunity to practise what they
have learned during the course instruction.
By the end of the course, students should be able to:
• Write clear and concise e-mails, memos and
letters in English
• Converse with customers, clients and co-workers
in English
• Understand the meaning and use of many
business related vocabulary words
• Solve business related problems with a
systematic approach
• Do an effective business presentation that will
impress potential clients and partners.

19. 09LEA PROFILE BOOK 17LEA PROFILE BOOKBUSINESS ENGLISH
WHO SHOULD ATTEND THIS COURSE?
The course is beneficial for working adults (all levels) who need further enhancement in using spoken English communication with emphasis on improving their functional
usage of grammar.
COURSE STRUCTURE AND CONTENT
Our course combines a structured and integrated approach to the learning of English communication. We combine the basics of the English Language and apply them to
the daily needs of your business. The Business English Course syllabus is based around the ‘Market Leader’ series.
Written Communication
• Vocabulary essential to business writing
• Review of basic sentence structure and parts of speech
• Review of tenses and relating them to the art of business writing
• Common written mistakes
• Business writing and structure
• Planning and composing business letters
• Writing business e-mails
• Writing memos
• Integrating vocabulary and grammar into writing
• Writing reports
Oral Communication
• Formal English vs. Informal English
• Spoken English mistakes made by Malaysians
• Case Studies
• Interviewing potential workers
• Conflict resolution and negotiating skills
• Speaking to clients
• Conducting successful meetings
• Customer service – Dealing with complaints

20. LEA PROFILE BOOK18 ENGLISH FOR HOSPITALITY AND TOURISM
ENGLISH FOR
HOSPITALITY
AND TOURISM
The LEA English Centre’s English for Hospitality and
Tourism is exclusively designed for those who need to
enhance and advance their English skills in the field of
the hospitality and tourism surroundings. In the
industry where English is widely used, it is very
important to master the proper use of the language. At
LEA English Centre, we are committed in ensuring the
target standards are achieved. Not only that, we
provide a very conducive language learning
environment for our clients. In order to guarantee the
satisfaction of our clients, the course is designed
focusing on collection of topics and skills such as the
application of grammar, vocabulary and professional
communication skills which are interrelated to the
authentic scenarios of the target industry.
LEARNING OUTCOME(S)
At the end of the course, the participants are
expected to be able to use proper language in
handling various contexts of situations that they might
come across in the field of hospitality and tourism.
Plus, participants will also obtain knowledge of
vocabulary needed in both spoken and written
communication when dealing professionally with
clients.

21. 09LEA PROFILE BOOK 19LEA PROFILE BOOKENGLISH FOR HOSPITALITY AND TOURISM
By the end of the course, participants should be
able to:
• Expand their practical skills of understanding in
the field of hospitality and tourism concepts
• Expand listening skills that require when listening
for information and key words
• Expand their communication skills and mastering
vital phrases in the field of hospitality and tourism
• Improve the use of the English language
confidently in term of fluency
• Use grammatical structure precisely
• Widen the existing vocabulary in the target field
• Enhance communication skills with potential
customers, clients and colleagues in English
WHO SHOULD ATTEND THIS COURSE?
We are targeting junior executives, personal
assistants, sales and marketing people, and those
who want to improve and widen their use of the
English language in the hospitality and tourism
industry.
COURSE STRUCTURE AND CONTENT
Written Communication
• Review of basic sentence structure and parts of speech
• Review of tenses and relating them to writing in context
• Common mistakes in writing
• Writing effective reports and letters
• Writing e-mails and memos
• Integrating vocabulary and grammar into writing for hospitality
and tourism
• Writing of minutes
• Writing for advertising and promotions
Oral Communication
• Formal English vs. Informal English
• Spoken English mistakes made commonly
• Case Studies
• Customer service skills
• Conflict resolution and negotiating skills
• Speaking to clients professionally
• Conducting successful presentations
• Customer service – Dealing with complaints
• Telephoning skills
• Checking, clarifying and problem solving
• Making arrangements
• Taking and leaving messages
• Negotiating Skills

22. LEA PROFILE BOOK20 ENGLISH FOR NURSING
ENGLISH
FOR NURSING
The LEA English Centre’s English for Nursing provides
students or participants with the vital and necessary
skills to enhance the productivity in accomplishing
their assigned duties and tasks efficiently. This mainly
includes the use of the appropriate English language
in the field of nursing. Primarily and professionally
designed for the participants to be able to practise the
theory and practical skills in the real situations, the
programme focuses on various crucial skills namely
writing and communication skills
COURSE STRUCTURE AND CONTENT
The English for Nursing at LEA English Centre
concentrates on enhancing and building up basically
the communication skills for the participants to interact
in real life social situations. Apart from that, the
programme is designed in assisting the participants in
making and comprehending texts and formats in the
relevant field of the nursing industry, giving and
receiving information in managing and performing
tasks and duties as a nurse by using the proper
English. At LEA English Centre where clients are our
priority, we will fully ensure interactive and fun
activities are carried out such as role-playing and real
life scenarios based activities in conducting the
programme.

23. 09LEA PROFILE BOOK 21LEA PROFILE BOOKENGLISH FOR NURSING
LEARNING OUTCOMES
By the end of the course, participants should be
able to:
• Not only build but enhance the confidence and
fluency in English language while performing
duties and tasks
• Master sufficient related vocabulary in providing
relevant medical, health care in the nursing
industry
• Able to construct, master, understand and use
proper English grammar structure – both written
and spoken
• Enhance communication skills with fellow
colleagues, doctors, patients and basically
anyone in the hospital environment

24. LEA PROFILE BOOK22 ENGLISH FOR MEDICAL PURPOSES
ENGLISH
FOR MEDICAL
PURPOSES
The LEA English Centre’s English for Medical
Purposes prepares students with wide and specialised
knowledge in healthcare terms and strengthens
students’ communication competency in the
pressured healthcare environment which is the crucial
part of providing patients with safe care. All the more
reason is to fully equip the students with a solid
background in the language needed to work in an
English-speaking healthcare environment. Apart from
that, this course is also primarily and professionally
designed for the students to be able to practise the
theory and practical skills in the real situations. The
term ‘exceptional and unique’ is the best to describe
medical language. This is because it is a complete
version of a language that full of technical terms and
words that have been created and invented
exclusively for medical practitioners such as doctors
and nurses for them to use at their workplace
especially for efficient communication.
Learning English and a lot more other medical terms
that have a lot of new words and most medical
students have tough time studying and
comprehending them. In this sense, the English that
they learn can be correlated much more adequately
and strongly to their future working world.
COURSE STRUCTURE AND CONTENT
The English for Medical Purposes at LEA English
Centre concentrates on enhancing and building up
basically the communication skills for the students to
interact in real life social situations. Our English for
Medical Purposes also focuses on the language used
to talk about healthcare. Which means it is a mix of
medical terminology and everyday health terms which
are needed to communicate with patients plus the

25. 09LEA PROFILE BOOK 23LEA PROFILE BOOKENGLISH FOR MEDICAL PURPOSES
vocabulary needed to understand the medical
equipments, procedures and tests. Other than that,
the course that focuses on communication in the
workplace rather than academic communication will
cover more on the aspect of the communication
between the healthcare worker and patients,
colleagues, other Health Care Professionals.
At LEA English Centre where clients are our priority,
we will fully ensure interactive and fun activities are
carried out such as role-playing and real life scenarios
based activities in conducting the course.
LEARNING OUTCOMES
By the end of the course, students will be able to:
• Not only build but enhance the confidence and
fluency in English language while performing
duties and tasks
• Master sufficient related vocabulary in providing
relevant medical, health care in the medical
industry
• Able to construct, master, understand and use
proper English grammar structure – both written
and spoken
• Enhance communication skills with fellow
colleagues, nurses, patients and basically anyone
in the hospital environment
SOME OF THE CONTENTS THAT WILL BE
COVERED ARE
1. Asking for information (on admission)
- Giving instructions
- Asking about past habits
- Talking about pain level
- Passing on information
2. Talking on the phone.
- Involve talking messages or phoning other
departments to ask for or give information about
a patient,
- Make a referral or to make an appointment.
- Incoming calls from patients' friends and
relations can be quite difficult as Data Protection
laws prevent staff from passing on any
information to unauthorised people.
3. Calling for medical assistance
4. Talking about procedures
- checking drugs or explaining the steps of a
procedure
5. Asking about feelings
- pain management
6. Other EMP specific areas
- Appropriate writing focus (hospital documents,
charts, patient record)
- Medical terminology and everyday health
terminology
- Appropriate reading focus (care pathways, drug
info, policies and procedures)

26. LEA PROFILE BOOK24 ENGLISH FOR LAW
ENGLISH
FOR LAW
English for Law at LEA English Centre is designed for
anyone in the field of law who wants to improve and
enhance their proficiency in communicating and
writing in English language. Without a proper mastery
of the English language, the students of law will lose
the basic principal job of a lawyer which is the vital
part for them to communicate and persuade. In a
profession where clarity, precision and conciseness
are their main weapon, accurate usage of English is
highly demanded and needed.
WHO SHOULD ATTEND THIS COURSE?
This course is targeting law students and
professionals in the field of law itself whose intention is
to increase and enhance the command of English
language in general and legal writing in particular.
COURSE CONTENT
Kindly take note that this course is fully tailor – made
according to our clients’ requests and needs. The
course content may vary from time to time.
INTRODUCTION:
WRITING IN PLAIN ENGLISH
I. BASICS OF GRAMMAR & TERMINOLOGY
a. The Value of Grammar to Law Students &
Bar Examinees
b. Talking vs. Writing
c. Conventions of Grammar & Usage
d. The Eight parts of Speech
e. Parts of a Sentence
.

27. 09LEA PROFILE BOOK 25LEA PROFILE BOOKENGLISH FOR LAW
II. FUNDAMENTALS OF USAGE
a. Tightening: The key to excellent writing
b. How to save words
c. Avoiding Pompous Words
d. Staying Away from Windy Phrases
e. How to avoid muddled language, mistaken
idioms, misused words, unacceptable terms, &
confused words
III. THE WRITING PROCESS: HOW TO WRITE
WITH PRECISION AND CLARITY
a. Overview of the Writing Process
b. Four simple rules to simplify the writing task
c. An essay writing method for law students
d. Steps in the essay writing process
e. Prewriting
f. Free writing
g. Rewriting
h. How to summarize
i. How to write in bullet points
j. How to deal with nouns, pronouns, verbs,
adverbs, adjectives, phrases, clauses and
sentences
k. How to deal with common ailments of style.
l. How to replace ambiguous words
m. How to shun careless use of pronouns, misplaced
and dangling modifiers
n. How to minimize flowery language, euphemisms,
trite expressions, period faults, awkward
interruptions, split and mixed constructions
o. How to avoid substandard language,
colloquialisms, double prepositions and slang
IV. SENTENCES
a. How to use short sentences
b. How to arrange your words with care
c. How to avoid rambling sentences
d. How to avoid nested modifiers
e. How to spot bad construction
f. How to diminish redundant legal phrases
g. How to use familiar and concrete words
h. How to minimize the use of “legalese”
i. How to stay away from language quirks
j. How to avoid elegant variations
k. How to steer clear from noun chains
l. How to shun multiple negatives
m. How to evade cosmic detachment
n. How to eliminate sexist & racist language

28. LEA PROFILE BOOK26 ENGLISH FOR LAW
ENGLISH
FOR LAW
V. PARAGRAPHS
a. Importance of organization
b. How to write effective paragraphs
c. How to add coherence and variety
d. Guidelines for combining sentences
e. How to use transitions
VI. PUNCTUATION
a. The importance of punctuation
b. How to punctuate properly
VII. SPELLING
a. Rules that save time looking up words
b. Words often misspelled
c. Hyphenation as a spelling problem
VIII. PRONUNCIATION
a. Commonly mispronounced words
IX. DEMYSTEFYING LEGAL WORDS & PHRASES

29. PRESENTATION
SKILLS
The Professional Presentation Skills course at LEA
English Centre is designed to increase and enhance
the participants’ skills in the area of delivering
presentations professionally, specifically in the areas
of articulation/voicing and language proficiency. The
aim of the course focuses on building the participants’
confidence using a variety of techniques dealing with
presenting in the business world. This is achieved
through the practice of the language skill areas such
as voice, delivery, content, language, rhetorical
techniques and question handling. The lessons are
conducted to ensure participants who participate in
this course fully equip themselves with effective
techniques in delivering power impact presentations.
They will be taught on the techniques used by
effective public speakers and asked to apply these to
their business situations. The sessions will give the
participants a chance to participate and practice the
skills involved, which promotes the effectiveness of
their learning outcome.
LEARNING OUTCOMES
By the end of the course, participants should be
able to:
• Develop and be cultured as a dynamic and
enthusiastic presenter
• Discuss key skills employed by effective
presenters
• Practice pacing and using one’s voice to create
impact
• Identify and organize key words and phrases
crucial to effective delivery
• Have techniques suit one’s needs and apply
09LEA PROFILE BOOK 27LEA PROFILE BOOKPRESENTATION SKILLS

30. LEA PROFILE BOOK28 OUR FACILITIES
OUR
FACILITIES
LEA's principle in every programme or course that we
run is that every one of our students is unique and
deserve the best training and results. As such, each
programme is original and tailor-made to fit the
requirements of our students and changing times.
We are able to offer competitive price and deliverance
of quality service simply because we can. Our
experience has equipped us with the knowledge to
offer a wide range of courses and programmes
without compromising on quality and promise. We
leave our students to learn the skills and knowledge
they require, our business stakeholders to enjoy the
fruits of their venture and We Take Care Of The Rest.
LEA's classrooms, multimedia room and
library are all designed aesthetically for the
comfort of our students. All facilities for
students offer the privacy and ambiance to
study or simply to relax – spacious, modern
and pleasing spaces.

31. 09LEA PROFILE BOOK
STUDENTS'
ACCOMODATION
We understand that students' time spent here is more
than just lectures and tests. The experience of where
you live, and who you live with, can be just as
important as any other parts of the whole learning
experience – and often the most memorable.
LEA provides a wide variety of accommodation
choices to best suit your needs and budget, all
featuring safe and comfortable living environment that
benefits from a vibrant social and cultural surrounding.
“Living accommodations in a
secured environment and
convenient location...
...chosen with the students'
needs, comfort and security
in mind.
29LEA PROFILE BOOKSTUDENTS' ACCOMODATION

32. LEA PROFILE BOOK30 LEA2UNI
With LEA2UNI, we help student to take the stress and
hard work out this process of searching for the right
and perfect university to obtain further education
studies in Malaysia, UK, Canada, and Australia . All of
our students are entitled to use the services of our in
house expert university placement counsellors. This
service is completely free of charge to all our students.
Our expert counsellors have a detailed knowledge,
experience and direct links with the best ranked
universities. So whether it is Business Studies,
Mechanical Engineering, Accountancy, IT, Law or
Medicine, LEA2UNI service is here to help secure a
place at the university of your choice. Every step of
the way. Students will be able to get all information
that they need whether at our One-Stop Centre to
speak with our counsellor face to face or by our Online
Course Search www.lea.edu.my/lea2uni. Students are
taken care from selection of university/college, visa
application process, healthcare and success
enrolment to the university/college of their choice.
LEA2UNI

33. 09LEA PROFILE BOOK 31LEA PROFILE BOOKLEA WITH LOVE
LEA WITH LOVE
Social responsibility describes the way we are making
a difference to the social and economic well-being of
our communities through our teaching, research, and
public events and activities.

34. OUR CORPORATE
RESPONSIBILITY
LEA PROFILE BOOK32 OUR CORPORATE RESPONSIBILITY
LEA's goal of CSR is to embrace responsibility for the
company to the society environment and stakeholders.
It also cultivates and promotes the positive character
amongst students and stakeholders of LEA to become
a socially responsible people through Education.
CSR has been in LEA's yearly agendas to make sure
stakeholders of LEA will contribute back to the people
and communities. In the journey to make sure the
company grows, LEA embarks on a journey to touch
the lives of community who are needy such as old
folks, underprivileged children, orphanages, and
disables.
At LEA, we believe that we can change people’s life.
We hope there will be more companies and
individuals who will stand up for these communities.
Together we make a better place.
As corporate citizen, LEA is conscious of our
corporate responsibility
and subscribes to an open and transparent
business practice...
.....based on respect and support for the
community, employees, living surroundings,
customers and the general public....

35. 33LEA PROFILE BOOKOUR CORPORATE RESPONSIBILITY
“...we are glad and blessed to be able to
share our knowledge with those in less
fortunate situations..
From improvement on our services and
programmes, to helping the communities
around us, we continue to seek out ways to
enrich the lives of those around us....”
Jerold Yap
Managing Director of LEA
Staff at LEA English Centre helping out at the
Shelter Community School to help young children
of Burmese refugees. LEA also donated books,
stationery products and other school essentials
to the Shelter
A scholarship worth RM7,500 was given by LEA to
Ms Gulsara Kissenbayeva. “
...the gift of education excels all other gifts...”
Distribution of donation and education scholarship to
one of LEA's staff at her home
LEA contributed RM5,000 to Pusat Komuniti
Yayasan Kebajikan Psikologi Malaysia.
LEA contributed RMB10,000 to an orphanage
in Fuzhou, China under the programme
“Charity Tour – Love To The Needy”
1
2
3
4 5
6
7
8
9
1 - 2
3
4 - 5
6 - 7
8 - 9

36. OUR BUSINESS
LEA PROFILE BOOK34 OUR BUSINESS
At LEA, language learning is more than just our business; it is our passion and what
we do best.
The English language is one of the major international languages of the world. We
believe the possession of a good command of the language advances everyone,
creating a continuous cycle of opportunity.
LEA builds successful niche programmes that connect people with markets or
realistic applications in the real world. Language skills that are not only professional
but also reflect our personal touch and professionalism. We value our students and
team members and hope to build long term relationships with them. We value the
people who make our business what it is.
We have a passion for what we do and
deliver them in our services.
We are committed in ensuring you receive
tailored and individualistic solutions that
bring exceptional results.
We ensure the process and path of learning
are implemented with ease and fluency for
our students regardless of age, nationalities
or religious background. We want you to not
only love the experience of learning English,
but also the experience of learning it with us.
We treat our team members, customers,
business associates and partners with the
same mutual respect, fairness and
sensitivities.

37. 35LEA PROFILE BOOKOUR BUSINESS
WE
HAVE
THE
EXPERIENCE
YOU ARE
LOOKING
FOR

38. LEA PROFILE BOOK36 OUR FACILITIES
OUR STUDENTS
Our students come from all over the world to attend a variety of full-time and
part-time English courses with us. Through the years, LEA has grown to be one of
the leaders in the industry by carefully guiding our international students towards a
path of professional and personal growth. International students have, and continue
to be an integral part of our institution. We take pride in our highly accredited
programmes and courses, stellar quality of student, accommodation / classroom
facilities and services.
We are constantly working to be the preferred choice of English Learning Centre in
the country and globally.
LEA's programmes are our ideas of student-centered approach to
learning because confident students are successful students.
We appreciate students' feedback to improve and improvise so that
learning English can be what it should be - FUN & ENJOYABLE!
LEA also collaborates and cooperates with various foreign embassies and high
commissioners in the country in our efforts to bring English closer to those who
need it. A mixture of students from all over the world is one of the best ways to
make sure that students are using and continuing to develop the language they are
learning. Students use English without even thinking about it and as such, practice
does make perfect. A cosmopolitan mix of students also produces the basis for a
vibrant social scene that makes learning so much easier and fun.

39. 09LEA PROFILE BOOK 37LEA PROFILE BOOKSTUDENTS' ACCOMODATION
Ambassador of Uzbekistan
Ambassador of Saudi Arabia
City Mayor of Taizhou, China

40. LEA PROFILE BOOK38 WHAT STUDENTS SAY ABOUT US
WHAT
STUDENTS
SAY ABOUT
US
NURDAULETSHERTIM
KAZAKHSTAN
NURLANKOYANBAYEV
KAZAKHSTAN
TELL ME ABOUT YOURSELF.
I come from Kazakhstan and I am a professional
actor. Currently I am studying in Malaysia to
improve my English.
I work with a television company and came to
Malaysia to study. I also wish to gain experience
on working abroad.
IS THIS YOUR FIRST TIME STUDYING IN
MALAYSIA?
Yes
TELL US MORE ABOUT YOUR
EXPERIENCE IN LEA.
This is my first time in Malaysia. Within one
month, I have improved my English
tremendously. I wish I can continue my studies
in Malaysia and later be able to work here too.
Finally I have completed my first month of
English study. I am excited to return to continue
my studies.
TELL US MORE ABOUT MALAYSIA.
I like Malaysia a lot, we went to Perhentian
Island and tried diving for the first time and
learned a lot about marine creatures.
I like Malaysia a lot. When we were at the island,
I was surprised to see water so clear! The only
problem is the food which I find too spicy.

41. 09LEA PROFILE BOOK 39LEA PROFILE BOOK
IVANSUTYAGIN
KAZAKHSTAN
‘It Is Never Too Late To Learn Something New’
Believe it or not it. When I came to Malaysia from
my hometown Symkent, Kazakhstan in 2011, I
could barely order food in a restaurant or to have a
general conversation with my classmates or even
housemates.
Soon I started to attend English classes in LEA. I
improved my English thanks to all the nice
teachers and staff at the language school. They
helped my life to become more pleasant.
Now I am almost one year with a New Zealand
based company. Our team is multinational, so
English is the only way how to communicate.
As everyone can see I did it. I started from zero
and now a “hero”; and started a new chapter of my
life. I would love to have followers because it is
really never too late to start something new,
especially learn or improve English in a different
country where you are left on your own.
NAZIRAIBRAYEVA
KAZAKHSTAN
My experience at London
English Academy so far
has been excellent. Not
only do I get to learn
inside the classroom, but
also outside of it. I have
been able to meet so
many people from
different countries. I have
already begun to learn
two different languages
from my new friends; I
believe by the time I
finish my studies here I
will be fluent in at least
four!
NAVIDHAJARI
IRAN
I would definitely
recommend London
English Academy’s
courses to other
international students.
With so many people of
other nationalities around
me I have to speak
English, but it’s good
because it’s the best way
to improve my language
skills. Now I have lots of
opportunities to have
conversations in English
and I’m not afraid to talk
to people. Thanks to
London English
Academy, I have made
many great friends.
WHAT STUDENTS SAY ABOUT US
ARSALAN
Pakistan
Studying English at
London English
Academy is fun and I’m
really enjoying it. The
teachers are great and
they teach in a way that
makes us eager to learn
more. This is an
experience I will
remember for the rest of
my life.

42. LEA PROFILE BOOK40 WHAT STUDENTS SAY ABOUT US
KHALAFY
Yemen
Learning English
language helps me in
many fields in my life.
When I studied English at
LEA, it helped me to
communicate and speak
with the others. Also
when I finished my
course in LEA, I started
studying at university and
because of my language
is very good I am the
leader of the international
students in my university.
I am very appreciate and
thank you LEA for
everything.
ADYSSIAGANDHIKA
Indonesia
While taking part in
London English
Academy’s English
Enrichment Programme,
I have been able to
interact with teachers
and students from
several different
countries. This can help
students improve not
only their English but
also their social skills.
The teachers are kind
and friendly. They help
us build our confidence
so we can achieve our
highest potential.
DAVID
Vietnam
The teachers at London
English Academy are
friendly and easygoing.
They make me feel
comfortable and
sometimes make me
laugh. A good place to
study English and loving
every single minute.
CHENZIJIAO
China
I am so glad to be at
London English
Academy. I really like the
teachers here. They are
really kind and patient. I
would like to say thanks
to them for teaching me
and giving me their best.
Everything is great and
my English class is like
one big, happy family.
Coming here was the
best choice.
SUWENPING
China
At London English
Academy I have learned
many different things
and have met people
from many different
countries. My classes
are really fun and
interactive because the
lecturers are lively and
students love to
participate. I have no
regrets about choosing
London English
Academy. I’m sure I will
continue to enjoy my
time here.

43. 09LEA PROFILE BOOK 41LEA PROFILE BOOKLEA STUDENTS & PARENTS PORTAL
Parents are able to check
their children’s status in
terms of academic,
finance and school
activities.
Students are able to
check and keep track of
their record anytime,
anywhere,
LEA2UNI
a service to all of our
students to search for the
right university for them.
Students get the latest
info about our partner
universities.
VISA
up to date information on
student’s visa and
passport so that student
will be aware of their visa
and passport expirty
dates.
DETAILED FINANCE
summary of all payments
& outstanding.
ACADEMIC
INFORMATION
status record for current
and previous level of
study.
LEA STUDENTS
& PARENTS
PORTAL

44. LEA PROFILE BOOK42 OUR MERCHANDISE
OUR
MERCHANDISE
Printed Tee 01
Polo Tee 01 Polo Tee 02
Mug
Lanyard
Luggage bag Non Woven Bag
Printed Tee 02

45. LEA (Malaysia)
Lot. L2-1, Level 2, SSTwo Mall, No.40,
Jalan SS2/72, 47300, Petaling Jaya Selangor, Malaysia
T +603 7932 5033 F +603 7932 5776
E admin@lea.edu.my
LEA (UNITAR)
3-01A, Level 3, Tierra Crest, Jalan SS6/3, Kelana Jaya,
47301 Petaling Jaya Selangor, Malaysia
LEA (Sudan)
Malaysia International Student Placement Centre
Apartment 1, 1st Floor, Al Salam Building-Al Amarat Street 21
(North of IBNA Sina Hospital)-Khartoum,
The Republic Of The Sudan
T +249 912402023
LEA (Myanmar)
Jenko MindWorks Education Centre
No.18-1B, Kyauk Kone Street, Yankin Township,
Yangon, Myanmar.
T +950931288748

46. www.lea.edu.my