1. Laszlo Biro
64 Winchester Road, Chingford, London, E4 9LL
07990095245, laszlobiro@gmail.com
EmploymentHistory
CustomerService Operator (Nights) at Tesco Highams Park(5327), Chingford, London
(since July 2015)
Responsibilities
 Customer service
 Filling up shelves
CustomerService Operatorat C&SBuildersMerchants, Walthamstow, London
(March 2015 – May 2015)
Responsibilities
 Customer service
 Filling up shelves
Sales Manager,PartnershipProject Managerat Docca Outsource IT Kft, Budapest, Hungary
(February 2014 – January 2015)
Responsibilities
 Handling inbound and outbound calls in English
 Cold calls, warm calls to partners and potential partners in English
 Finding a range of potential partners, collecting their contact details
 Contracting with partners and handling contracts and further needs
 Continuous connection with other managers, CEO, CTO of the company
Content Manager,Administrator, Ownerat Bereghir.netTranscharpatianNews Site
(January 2010 – October 2013)
Responsibilities
 Building an easy-to-use news site, front end development, design, administration
 Uploading content to site (news, photos, videos, documents)
 Translating news and documents from English, Russian and Ukrainian to Hungarian
 Article rewriting
 User support, customer service
 Building partnerships with other Transcharpatian Hungarian news sites
Content Managerat Kárpátinfo.net, Transcharpatia, Ukraine
(November 2005 – December 2011)
Responsibilities
 Content uploading to different websites
 Photo and video editions
 Translating news from English, Russian and Ukrainian to Hungarian
 Content management
 Advertisement management
 User support, customer service
Administrator, ContentManagerat KarpatUtazo Touristic Portal Family, Transcharpatia,
Ukraine
(November 2005 – February 2015)
Responsibilities
Building touristical websites in Drupal (www.karpatutazo.hu, www.ukrajnaisiterepek.hu)
Content management
Customer service
Handling bookings

2. Education
UzhgorodNational University, Transcharpatia, Ukraine
(September 2004 – May 2007 unfinished)
Faculty: Philology of Roman and German Languages
Specialization: Teacher of English Language and World Literature
Main courses
 English language
 World literature
 World history
 Ukrainian language
 Computer science
Beacon ChristianHighschool, St. Catherinas, Ontario, Canada
(September 2003 – June 2004)
Main courses
 English language (elevated level)
 World history
 Computer science (elevated level + facultative)
 Business and Entrepreneurship (facultative)
 Marketing (facultative)
NagyberegReformedHighschool
(September 2000 – June 2003)
Main courses
English language (elevated level + facultative)
Computer science and typing (elevated level + facultative)
Self-Education(ComputerScience)
(since the 1990s – never ending)
 Microsoft Windowsoperating systems – professional level
 MS Office Word, Excel, Powerpoint – professional level
 Adobe PhotoShop 7 & CS5 – experienced user level
 Drupal CMS – experienced user level
 WordpressCMS – user level
 Networks(home networks and small office networks using Windows operating systems) –
experieced user level
 Search Engine Optimisation – experienced user level
 Edius – user level
 Search Engine Usage – professional level