The document provides steps for creating, changing, displaying, blocking, and deleting a customer master record in SAP. It includes instructions on entering customer details like tax number, vendor number, reconciliation account, and payment terms. Fields to configure include payment methods, blocks, bank statements, and dunning procedures. The steps guide the user through the appropriate transactions to complete each task.

1. Step – 01
Step – 02

2. Step – 03
Enter Customer Control details and click on Control Data

3. Field Name Description R/O/C User Action and Values Comments
Tax
Number1
It describes the Tax number R Enter the VAT Number of the
customer
Vendor
Number
It identified the vendor
number for the customer
R Enter the vendor number if the
customer is also a vendor
Step – 03
Enter Customer Control details and click on

4. Field Name Description R/O/C User Action and Values Comments
Recon.
account
It describes the G/L code
where posting to this
customer account is
accounted in
R Enter the G/L code where
postings to this vendor need to
be accounted for. Say Exp:
33901000
Sort key For sorting purpose based
on line number
O Enter a sort key 001 by default Enter sort
key 001
Click Payment Transaction

5. Field Name Description R/O/C User Action and Values Comments
Payt Terms Describes the payment
terms, it’s a drop down list
from which a term has to be
selected
R Select a Payment Term from
the list
Payment
methods
Payment methods may be
through Bank or cash, any
one or both can be.selected
R Enter the payment mode. T for
Bank Transfers, C for Cheque
Payments
Payment
block
Blocks the vendor for
payment
O Enter a payment block if
payment should not be made to
a vendor
Select
Payment
history
record
It is used in sales orders,
purchase orders, and
invoices. Terms of payment
provide information for

6. Field Name Description R/O/C User Action and Values Comments
Cash management
Dunning
procedures
Payment
transactions
Click Correspondence

7. Field Name Description R/O/C User Action and Values Comments
Bank
statement
User editable field, tracks
the statement by week or
month
R Select 2 to denote monthly
statements
Dunning A pre-defined procedure
specifying how customers
are dunned.
For each procedure, the
user defines
Number of dunning
levels
Dunning frequency
Amount limits
Texts for the
dunning notices
O Select the Dunning procedure
Note : Dunning assignment depend on the level requirement of user. And only optional for client
System displays the message “Customer XXXXXX was created”
Customer 2000001000 has been created for company code Z999
Hint: SAP Search help can be used for identifying Reconciliation Account & Sort key.
Change Customer Master (FD02)

8. This step is used to change a customer created using FD01 above
Access Transaction
Via Menus Accounting>Financial Accounting>>Accounts
Receivable>Master Records>Change
Via Transaction Code FD02

9. 1. Select Customer Number, Company Code and Click on the check boxes as below. Press
enter.

10. 2. Make the necessary changes to the information.. Click on to go to the next screen

11. Display Customer Master (FD03)
This step is used to display a customer created using Procedure 1 above
Access Transaction
Via Menus Accounting>Financial Accounting>>Accounts
Receivable>Master Records>Display
Via Transaction Code FD03

12. Click on and continue

13. Click and continue customer Address, control data and company code data Etc
Block a customer master (FD05)
This step is used to block a customer from postings

14. 1 Select the customer number and company code and press enter

15. 2 Select/Deselect the check box to Block/Unblock Customer

16. Click on save to block / unblock.
Set Deletion indicator:
Specify the SAP customer code & Company code, which need to be blocked or
unblocked.

17. Select All Area , Selected Company Code, General Data, Select company code ind, general
data

18. Click on save to Deletion .
Select/Deselect the check box to Block/Unblock Customer
1.