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Marketing Mix Four Ps – Place

Definition: a pathway of products are moved
from the product provider to the consumers

    Direct
 distribution   • Staff


  Location
                • Near commerce
                  buildings and university
Location of Thai BBQ Food
Shop 62, G/F, Harbour Crystal Centre, 100 Granville Road, Tsim Sha Tsui.
Marketing Mix Four Ps –
Promotion
 1) Advertisements    -Logo on package
                      -Leaflets & posters
                      -Food magazines
                      -Internet promotion
                      -Direct mail & Message strategy


 2) Sales promotion   -Group coupon
                      -Discount
                      -Joining Food Expo

 3) Public relation   -Sponsorship to non-
                      organization functions
                      -Membership
Marketing Mix Four Ps –
   Promotion                                                            Advertisements


                                                                    Internet promotion
                                                                   Facebook fan pages
                                                                              Open-rice




                     •Internet promotion
                                                                   2) Sales promotion

1) Advertisements                            Group coupon through internet e.g. Yahoo!
                                                                                  Adv:
                                                      -Match the technologies change


                     •Facebook fan pages
                                                        - Reach more target customer


                                                                         3)Public relation


                     •Open-rice
                                             Sponsorship to non-organization functions
                                                                            e.g. POLY U
                                                                                     Adv:
                         -Increase popularity & attract more university students & staffs

                                                                        Membership
                                    Adv: Promotion & build good customer relationship




                     •Group coupon through internet e.g. Yahoo!
                                                                      Sales promotion

2) Sales promotion                                                  Joining Food Expo
                                                                                   Adv:
                                      increase short term sales & popularity effectively


                     Adv:
                     -Match the technologies change
                     - Reach more target customer
Marketing Mix Four Ps –
   Promotion
3)Public relation   •Sponsorship to non-organization functions
                    e.g. POLY U
                    Adv:
                    -Increase popularity & attract more university
                    students & staffs

                    •Membership
                    Adv: Promotion & build good customer
                    relationship

                    •Sales promotion
                    •Joining Food Expo
                    Adv:
                    increase short term sales & popularity
                    effectively
Implementation Milestone, Budget
& Control
Milestone
At the beginning
 Focus on advertisements
 Increase popularity


Afterwards
 Continuous sales promotion & public relations
 Build good customer relationship & increase sales volume


By the end of year
 Increase market share in the TST East F&B industry
Implementation, Budget & Control
               Budget
                                                                                                                                  Meat                                                        Vegetable
               Budgeted selling price                                                                                             $12                                                            $10

               Budgeted production cost                                                                                            $4                                                                     $3
               (including wood skewer:
               $0.2 )




                        Sale Volume Forecast                                                                                                                      Expected Revenue
                                                                                                                                         Income($)
       35000                                                                                                                                                                                                                                Expected Revenue

       30000                                                                                                                                  400000
                                                                                                                                              350000
       25000
                                                                                                                                              300000
       20000                                                                                                                                  250000
Unit                                                                                                                       Meat
       15000                                                                                                                                  200000
                                                                                                                           Vegetable
                                                                                                                                              150000
       10000
                                                                                                                                              100000
       5000                                                                                                                                    50000
                                                                                                                                                     0
           0

                                                                                                                                                         Apr-12
                                                                                                                                                                  May-12



                                                                                                                                                                                             Aug-12



                                                                                                                                                                                                                        Nov-12
                                                                                                                                                                           Jun-12
                                                                                                                                                                                    Jul-12


                                                                                                                                                                                                      Sep-12




                                                                                                                                                                                                                                                   Feb-13
                                                                                                                                                                                                                                                            Mar-13
                                                                                                                                                                                                                                 Dec-12
                                                                                                                                                                                                                                          Jan-13
                                                                                                                                                                                                               Oct-12
                        May-12




                                                   Aug-12
               Apr-12




                                          Jul-12


                                                            Sep-12


                                                                              Nov-12




                                                                                                         Feb-13
                                                                                       Dec-12
                                 Jun-12




                                                                     Oct-12




                                                                                                Jan-13


                                                                                                                  Mar-13




                                                            Month                                                                                                                                     Month
Implementation, Budget & Control
        Marketing-related expenses
        Financial Year on 1st Apr 2012 to 31st Mar 2013

Month         Apr12 May12         Jun-Jul      Aug 12     Sep 12-Mar     TTL
                                  12                      13


Total($)       9500     20000       23000       22000        94000      168500

Estimated        0      230000 460000 230000                2185000     3105000
sales                  *summer *summer *summer              *winter &
revenue($)                                                   spring



% of sales        /     8.70%         5%        9.57%        4.30%      5.43%
Implementation Milestone, Budget
& Control
1)Marketing objective control
2)Marketing Mix control
•  Feedback from customers satisfaction surveys -
   Questionnaires
• Customer Relationship Management (CRM) systems
• Comparing the sales volume


3)Financial Budgetary control
4)Financial reports
5)Contingency plan
Reference
   Gronroos, C., (2002). Relationship approach to
    marketing in service contexts. The marketing
    and organizational behavior interface. Journal
    of Business Research 20(1).

   Kotler, P. & Armstrong, G. (2010). Principles of
    marketing (13th Edn). Upper Saddle River, N.J. :
    Prentice Hall

   Powers, T. (1990). Marketing hospitality.
    Canada: John Wiley & Sons, Inc.

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Marketing presentation part3

  • 1. Marketing Mix Four Ps – Place Definition: a pathway of products are moved from the product provider to the consumers Direct distribution • Staff Location • Near commerce buildings and university
  • 2. Location of Thai BBQ Food Shop 62, G/F, Harbour Crystal Centre, 100 Granville Road, Tsim Sha Tsui.
  • 3. Marketing Mix Four Ps – Promotion 1) Advertisements -Logo on package -Leaflets & posters -Food magazines -Internet promotion -Direct mail & Message strategy 2) Sales promotion -Group coupon -Discount -Joining Food Expo 3) Public relation -Sponsorship to non- organization functions -Membership
  • 4. Marketing Mix Four Ps – Promotion Advertisements Internet promotion Facebook fan pages Open-rice •Internet promotion 2) Sales promotion 1) Advertisements Group coupon through internet e.g. Yahoo! Adv: -Match the technologies change •Facebook fan pages - Reach more target customer 3)Public relation •Open-rice Sponsorship to non-organization functions e.g. POLY U Adv: -Increase popularity & attract more university students & staffs Membership Adv: Promotion & build good customer relationship •Group coupon through internet e.g. Yahoo! Sales promotion 2) Sales promotion Joining Food Expo Adv: increase short term sales & popularity effectively Adv: -Match the technologies change - Reach more target customer
  • 5. Marketing Mix Four Ps – Promotion 3)Public relation •Sponsorship to non-organization functions e.g. POLY U Adv: -Increase popularity & attract more university students & staffs •Membership Adv: Promotion & build good customer relationship •Sales promotion •Joining Food Expo Adv: increase short term sales & popularity effectively
  • 6. Implementation Milestone, Budget & Control Milestone At the beginning  Focus on advertisements  Increase popularity Afterwards  Continuous sales promotion & public relations  Build good customer relationship & increase sales volume By the end of year  Increase market share in the TST East F&B industry
  • 7. Implementation, Budget & Control Budget Meat Vegetable Budgeted selling price $12 $10 Budgeted production cost $4 $3 (including wood skewer: $0.2 ) Sale Volume Forecast Expected Revenue Income($) 35000 Expected Revenue 30000 400000 350000 25000 300000 20000 250000 Unit Meat 15000 200000 Vegetable 150000 10000 100000 5000 50000 0 0 Apr-12 May-12 Aug-12 Nov-12 Jun-12 Jul-12 Sep-12 Feb-13 Mar-13 Dec-12 Jan-13 Oct-12 May-12 Aug-12 Apr-12 Jul-12 Sep-12 Nov-12 Feb-13 Dec-12 Jun-12 Oct-12 Jan-13 Mar-13 Month Month
  • 8. Implementation, Budget & Control Marketing-related expenses Financial Year on 1st Apr 2012 to 31st Mar 2013 Month Apr12 May12 Jun-Jul Aug 12 Sep 12-Mar TTL 12 13 Total($) 9500 20000 23000 22000 94000 168500 Estimated 0 230000 460000 230000 2185000 3105000 sales *summer *summer *summer *winter & revenue($) spring % of sales / 8.70% 5% 9.57% 4.30% 5.43%
  • 9. Implementation Milestone, Budget & Control 1)Marketing objective control 2)Marketing Mix control • Feedback from customers satisfaction surveys - Questionnaires • Customer Relationship Management (CRM) systems • Comparing the sales volume 3)Financial Budgetary control 4)Financial reports 5)Contingency plan
  • 10. Reference  Gronroos, C., (2002). Relationship approach to marketing in service contexts. The marketing and organizational behavior interface. Journal of Business Research 20(1).  Kotler, P. & Armstrong, G. (2010). Principles of marketing (13th Edn). Upper Saddle River, N.J. : Prentice Hall  Powers, T. (1990). Marketing hospitality. Canada: John Wiley & Sons, Inc.