Kyle Obal has over 10 years of experience in information technology and technical support roles. He has a Bachelor's degree in History from Temple University and an IT certificate from Montgomery College. His experience includes desktop support, troubleshooting hardware and software issues, imaging and configuring computers, joining devices to networks, and teaching individuals. He currently works as an Assistant Team Lead for Montgomery County Public Schools, providing IT support and managing technology resources.

1. Kyle Obal 2260 Winter Garden Way
Olney, MD 20832
(301) 252-8662
kyle.obal@gmail.com
EDUCATION
Montgomery College, Rockville, MD Certified 2013
Information Technology Certificate,
Temple University, Philadelphia, PA Graduated 2009
Bachelor of Arts in History
Winthrop University, Rock Hill, SC 2004-2006
Career Profile
To obtain a Help Desk position to help an organization resolve technical issues by utilizing my technical and
professional skillset.
Summary of Skills
• Extensive knowledge in working with technology, and technology projects
• Familiar with concepts of implementing and configuring IT systems
• Good technical problem solving skills
• Have experience with desktop and laptop support (Macs and PCs)
• Experience in teaching individuals
• Good communication and collaboration skills
• Very organized and ability to complete tasks with deadlines
Technical Skills
Highly Skilled with information technology. Good knowledge of Microsoft Office suits, Windows OS, and Mac
OS and software
EXPERIENCE
Assistant Team Lead, Technology Modernization June 2012- Present
Montgomery County Public Schools, Rockville, MD
• Configuring computers to domains; experience with Dell Computers and laptops
• Troubleshooting MCPS computers; software, hardware, and peripheral issues
• Joining Printers to network; experience with HP printers
• Troubleshooting printer issues with connectivity and hardware malfunctions
• Connecting Promethean Boards to computers, and troubleshooting issues with Promethean Actiview
software
• installed new computer software on Dell computer
• Installed printer drivers on computers
• Experience at running scripts on Dell computers to resolve configuration issues
• Reimaged Dell computers using Altiris to create MCPS image
• Verified network settings and IP addresses, and joined workstations and printers to the MCPS domain and
network
• Provided and updated technology tools and resources for staff and students
• Troubleshooting technical issues for staff and students at various schools
• Managed technology surplus
Para Professional, Redland Middle School Aug 2014- Present
Montgomery County Public Schools, Rockville, MD
• Worked with individual students or small groups to reinforce learning of material or comprehension of
skills initially introduced by the teacher.

2. • Attended classes to provide individual assistance and to redirect students’ focus.
• Assisted teachers in devising unique strategies for students on an IEP oriented towards individual needs,
interests, and abilities.
• Provided physical classroom preparation, such as setting up laboratory stations.
• Ensured the safety of all students in and out of the classrooms by following the school safety protocol.
Para Professional, Quince Orchard High School Nov 2011-June
2014
Montgomery County Public Schools, Gaithersburg, MD
• Instructed special needs and grade level students one-on-one, or in small groups.
• Provided classroom support in multiple content areas, including US History, Geometry, Algebra, Algebra 2,
Biology, and English.
• Assisted the IT system specialist with technology support and unanticipated IT concerns, including
setting up printers, computers, and promethean boards on the school network. Was called upon to
resolve issues when IT system specialist was unavailable.
• Provided confrontation intervention for students, including restraining special needs students.
IT Consulting Summer 2013
A.M. Calibration Services Inc, Rockville, MD
• Installed new HP computer and laptops
• Organized the businesses files to meet standards of the company
• Set up peripherals, hardware, software, and printers
• Configured computers to businesses network
• Provided technical support for the organization’s members
Hobbies and Interests
Assistant Varsity Softball Coach Feb 2009- Present
Our Lady of Good Counsel High School, Olney MD
• Provided instruction as a hitting, catching, and an outfield coach.
• Discussed fundamentals, details, and strategies of softball.
• Debated game strategies with Head Coach.
• Assisted team to WCAC runner-up and semi-finalist victories.
• Monitored weight lifting under the strength coach’s direction and in his absence.
• Assisted in the maintenance of softball field and practice areas.
Professional Baseball Player: Position: Catcher/ Outfield Aug 2009- Sept 2011
Washington Wildthings, St. George Roadrunners, Chico Outlaws, New York Federals
• Demonstrated a keen understanding of the game from the perspective of a catcher, outfielder, hitter, and
base runner.
• Evaluated personal strengths and weaknesses, and made adjustments to improve future performance.
• Maintained optimum physical fitness level by training regularly, following nutrition plans, and consulting
with health professionals.
• Communicated professionally with teammates, coaches, and other organization personnel
VOLUNTEER WORK
• Assistant Coach for Rockville Express Summer Collegiate Baseball Team of the Cal Ripken Sr. League 2009
• Christmas Hospital Visits to Philadelphia Area Children’s Hospitals 2006-2008
• Volunteer Baseball Coach Rock Hill S.C Youth Baseball Fall League 2004-2005
• Volunteer Reading Teacher/Mentor at Rock Hill S.C Elementary School 2004-2005