This candidate has experience in networking, Microsoft Office, databases, and data entry. She has a bachelor's degree in information technology with a 3.5 GPA from Arkansas Tech University and relevant coursework from Pulaski Technical College and University of Phoenix. Her professional experience includes working as an educator with AmeriCorps, a keyholder at Subway, and a research interviewer. She has strong communication, organizational, and customer service skills.

1. C. Vanessa Chandler
207 Brighton Drive, Clinton, MS 39056 •(Cell) 601.209.6882 • C.VanessaChandler@gmail.com
Qualifications Summary
• CCNA (Cisco Certified Network Associate) Courses: Routing, Switching, WAN/LAN
• Proficient in Microsoft Office
• Experience with Microsoft Access queries & reports
• Data Entry – 45 wpm
• Excellent attention to detail, organizational skills, communication skills, and multi-tasking abilities
Education
Arkansas Tech University Russellville, AR
Information Technology – 3.5 GPA May 2015
• Relevant coursework: Business Information Systems
Pulaski Technical College North Little Rock, AR
Computer Information Systems – 3.0 GPA Aug 2011 – Dec 2012
• Relevant coursework: Intro to Databases, Fundamentals of Information Security, Problem Solving
University of Phoenix Little Rock, AR
Information Technology – 4.0 GPA Jan 2010 – Jul 2011
Professional Experience
AmeriCorps: Scientific Research Ridgeland, MS
Cool Educator Feb 2015 – July 2015
• Worked with children in a classroom setting.
• Mentored and tutored children and teens.
• Worked with peers in a group to organize and implement student lesson plans.
• Maintained, updated and repaired computer technology when necessary.
Subway North Little Rock, AR
Keyholder Jun 2008 – Feb 2009
• Closed the store, managed daily deposits, and processed all associated paperwork
• Addressed customer service complaints and concerns, implemented assistance and solutions
• Maintained stock and compiled consolidated weekly inventory reports for management
• Trained new employees regarding company policies and procedures
• Worked comfortably with high volume workloads under minimal supervision
• Contributed to a team-oriented collaborative environment
• Responded to customers’ needs with a positive attitude
Market Strategies North Little Rock, AR
Research Interviewer May 2005 – July 2006

2. • Conducted customer satisfaction surveys in the telecommunications industry
• Operated in a consultative capacity to assess and document clients’ inefficiencies
• Provided quality assurance by connecting impacted customers to the appropriate party

3. References
References are available upon request.